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Artifact Signing organization identity validation stuck "In Progress" since October 27

Our Artifact Signing organization identity validation (Public, United States) has been In Progress since October 27, 2026. Identity validation ID: 9d6804e9-0e10-4a09-be86-11d27df52e7d Organization: ClearPath Innovative Solutions LLC Region: East US The…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,776 questions
asked 2026-11-10T21:05:27.9266667+00:00
Taevin Bellamy 0 Reputation points
answered 2026-11-10T21:06:24.23+00:00

AI answer

2 answers

unauthorized internet charge

My credit card was charged $129.99 today. I did not authorize this and I am going to dispute it. What or who made this charge?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T21:01:40.79+00:00
Jerry Pickens 0 Reputation points
answered 2026-11-10T21:36:09.5966667+00:00
EmilyS726 279.6K Reputation points Independent Advisor
2 answers

Hi there, I’d like to speak to an agent regarding a payment for Microsoft 365 which I want to cancel as it’s not authorised by me.

I’d like to talk to an agent please regarding a payment from Microsoft which I want to cancel as it’s not authorised by me

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T21:01:12.29+00:00
Aleksandara Scott 0 Reputation points
answered 2026-11-10T21:43:15.5933333+00:00
Estrella721 47,785 Reputation points Independent Advisor
2 answers

I got billed twice .

On 10/30/2026 I was billed twice from Microsoft for $99.99. Can u please credit my Capital One Credit card for this? Thank You

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T21:00:34.1666667+00:00
Gayle Olson 0 Reputation points
answered 2026-11-10T21:35:14.58+00:00
EmilyS726 279.6K Reputation points Independent Advisor
1 answer

I keep getting prompts to buy 365 even though I have an active subscription

I just bought a new Macbook Air along with an Office package. I have downloaded Office. I also have an active 365 subscription. When I open Word, it tells me to activate 365 and will not let me edit the documents. How do I fix this?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-10T20:57:23.0033333+00:00
Maija Birenbaum 0 Reputation points
commented 2026-11-10T21:34:08.63+00:00
EmilyS726 279.6K Reputation points Independent Advisor
2 answers

Stop getting printer error message that goes to error code 0x0000011B

New HP computer with Windows 11 and new HP printer. When I set them up together I started getting a message "Printer Connection Error" with a fix button. Click the button and it then goes to error code 0x0000011B. The printer actually works.…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-10T20:54:33.09+00:00
Donald Gay 0 Reputation points
answered 2026-11-10T23:22:14.84+00:00
Ivan B 127.2K Reputation points Independent Advisor
1 answer

Excel deleted my saved edits on a spreadsheet (twice).

How can I retrieve edits I made to a spreadsheet? I saved all my edits on a spreadsheet to the downloads file on my computer. Twice I have opened the file to find the worksheet reverted to its original form (but still with the new name). The second time…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-10T20:54:10.4066667+00:00
Caroline Gold 0 Reputation points
answered 2026-11-10T21:32:45.27+00:00
Hendrix 2,770 Reputation points Independent Advisor
2 answers

my az104 certificate got expired want to renew it

Hi Team, My az104 certificate got expired could you please allow me to renew it as it is showing expired. this is the second time i have paid for the exam and now again i got missed to renew it

Community Center | Not monitored
asked 2026-11-10T20:53:05.3766667+00:00
Mohammad Akmal Shaikh 0 Reputation points
answered 2026-11-11T08:32:22+00:00
Julian Sharp 47,981 Reputation points
1 answer One of the answers was accepted by the question author.

some emails not being delivered to our Inboxes

Hello Support Team, I have an issue with receiving emails. Two emails, sent on November 5 and November 10, did not arrive in either my inbox or my colleague's inbox. The sender informed me that the emails keep bouncing and are not reaching our…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T20:51:42.43+00:00
Julia Palova 0 Reputation points
accepted 2026-11-10T21:21:17.0766667+00:00
Julia Palova 0 Reputation points
0 answers

Unable to activate pay as you go on Azure

After adding my card, and in the last step, i get this error. I've tried repeatedly but keep getting the same error. And I've used multiple cards. Please help. Thanks

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,148 questions
asked 2026-11-10T20:50:27.4566667+00:00
Waqas Khan 0 Reputation points
2 answers

im getting a new charge card and i need to tell you the numbers agent please

im getting a new charge card and i need to tell you the numbers agent please

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-10T20:48:39.8833333+00:00
Ronald Cornwell 0 Reputation points
answered 2026-11-11T04:17:38.7866667+00:00
Ian-T 16,365 Reputation points Microsoft External Staff Moderator
2 answers

Achievement Syncing on Battle.net

On battle.net if I play for example Avowed or Sea of Thieves the Achievements of those Games sync over to my Microsoft Account why does that not happen with Call of Duty Games because they also have Xbox Achievements on the Xbox PC App just like Avowed…

Windows for home | Other | Gaming
asked 2026-11-10T20:45:57.38+00:00
Jamie Redacted 20 Reputation points
answered 2026-11-11T06:11:09.6966667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Pages white in Dark Mode, cannot figure out why

I have my Word and my Mac set to Dark Mode, but I recently downloaded a file that I'm working on with a publisher that refuses to comply with Dark Mode. I open the doc and the pages are white and the text is that gray color that indicates that it's in…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-10T20:40:46.23+00:00
Olivia Bennett 0 Reputation points
answered 2026-11-10T20:53:39.5166667+00:00
Bob Jones AKA CyberTaz MVP 438.6K Reputation points
1 answer

Request to Retrieve My MCITP Certification from 2012

Dear Microsoft Certification Support Team, My name is Konstantin Gershik, and I am writing to request your assistance in locating and obtaining my Microsoft Certified IT Professional (MCITP) certification from 2012. In 2012, I attended an MCITP…

Community Center | Not monitored
asked 2026-11-10T20:36:16.1166667+00:00
Konstantin gershik 0 Reputation points
answered 2026-11-10T22:18:19.8866667+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Received phone calls claiming to be from MS about a security breach on my account

I'm guessing this is a phishing/fraudulent incident, but someone called me from 415-891-7003 and then from 800-642-7676 concerning my hotmail account. According to this individual, someone initiated a live chat to add an additional backup e-mail to the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-10T20:36:00.86+00:00
Rob Kirby 0 Reputation points
accepted 2026-11-10T20:37:21.9666667+00:00
Rob Kirby 0 Reputation points
0 answers

Stuck in MFA Loop

when signing-in, I will be asked to provide a code that is supposed to be sent to my Microsoft Authentication App. But nothing is showing there There is no sign-n options , that is the only way to pass MFA and I am totally stuck

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,776 questions
asked 2026-11-10T20:34:13.7266667+00:00
Sohad Sattouf 0 Reputation points
3 answers

Windows 11 update & storage issue

I am trying to update my ASUS laptop to windows 11. It just keeps saying it doesn't have enough storage space to complete it. I have done the clean ups with everything but still says it doesn't have enough space. I then bought a 60GB USB A memory…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-10T20:32:55.4+00:00
Jo 0 Reputation points
answered 2026-11-11T00:16:08.91+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
1 answer

Why cant a billionaire make their products affordable? Why cant people afford this?

Becoming a Billionaire is a magnificent achievement. However, my keyboard to my tablet (that i rely on for online schooling) stopped working. Best Buy said they cant fix it and i need to buy a new one. I can not afford a keyboard that is $215+ CAD. I…

Microsoft 365 and Office | Access | For education | Other
asked 2026-11-10T20:32:04.5433333+00:00
Penny Wilson 0 Reputation points
answered 2026-11-10T22:09:04.68+00:00
Bob Jones AKA CyberTaz MVP 438.6K Reputation points
6 answers

Latest update won't install

2026-11 Security Update (KB5132061) (26300.9974) This update downloaded but for over an hour it just keeps on saying that it's installing without doing so.

Windows for home | Windows 11 | Windows update
asked 2026-11-10T20:32:00.7533333+00:00
Veryold Saint 0 Reputation points
commented 2026-11-11T11:05:05.5433333+00:00
Tudor 0 Reputation points
1 answer

Jobbkonto på mail

Hei Jeg får ikke logget inn med jobbkonto, dette har virket fint før men nå virker det ikke, kan dere hjelpe meg slik at jeg kan logge inn med min jobb konto? Får ikke til auteniticator

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-10T20:21:53.8766667+00:00
Anette Steffensen 0 Reputation points
answered 2026-11-10T20:56:12.9533333+00:00
Didier 5 Reputation points Independent Advisor