24,942 questions
2 answers
How to fix audio issue on TABLET-SSP7J3EB
The audio icon is completely muted and no audio coming out, have tried all I could do but still not working
Windows for home | Windows 11 | Devices and drivers
asked
2026-11-07T08:54:58.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
femi borede
0
Reputation points
answered
2026-11-07T09:30:15.6333333+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
Excel 2024 stops refreshing view but does not hang
Sometimes when working in Excel, when I do some action, like: resize column, paste, scroll the sheet the Excel stops rendering the window. The probability seems to be related to how long I use the app. The whole app seems frozen but it's just rendering -…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,097 questions
asked
2026-10-27T18:43:23.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET2%3C/text%3E%3C/svg%3E)
TomaszKozera-2821
30
Reputation points
commented
2026-11-07T09:28:52.5266667+00:00
TomaszKozera-2821
30
Reputation points
2 answers
New Outlook IMAP Error: "Changing the ImapRemoteServerInfo is not allowed" After Email Hosting Migration
Problem Description I am experiencing a persistent account setup failure with New Outlook for Windows following my organization's migration from its previous email hosting provider to Cloudvantage. Our company email address remained unchanged; only the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,276 questions
asked
2026-11-05T13:46:31.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOE%3C/text%3E%3C/svg%3E)
Oreoluwa Ekeolere-Landar
0
Reputation points
answered
2026-11-07T09:27:16.5933333+00:00
Hornblower409
18,720
Reputation points
2 answers
I was charged twice for a windows 11 digital license. The first charge was supposed to be blocked but it went through after I attempted the purchase a second time causing it to bill me twice. I need a refund for the first purchase
I was charged twice for a windows 11 digital license. The first charge was supposed to be blocked but it went through after I attempted the purchase a second time causing it to bill me twice. I need a refund for the first purchase
Windows for home | Windows 11 | Microsoft Store
3,433 questions
asked
2026-11-06T14:13:28.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Monica Rodriguez
0
Reputation points
answered
2026-11-07T09:25:56.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix microsoft store
how to fix microsoft store is saying to update window when i download app and window already updated
Windows for home | Other | Apps
6,655 questions
asked
2026-11-07T08:51:43.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
Zahoro Mwinjuma
0
Reputation points
answered
2026-11-07T09:25:38.5+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
Undeliverable errors
I've had two different people reach out today to tell me they have recieved 'undeliverable' errors after trying to email me today. Yesterday there was no issue and I have not made any changes to settings on my end. Images of errors they received below.…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T09:22:19.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jackie M
0
Reputation points
answered
2026-11-07T09:23:20.2566667+00:00
AI answer
2 answers
Copilot 156.0.4314.58 can find voice to type anymore used everyday for over a year
For over a year now I have used copilot almost everyday to help me troubleshoot things as a system administrator it has become a great tool in my toolbox but yesterday I came back from lunch and it had update to this new version and now it will no longer…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
283 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
2 answers
Incoming Emails are getting blocked
Please help!!! Incoming emails are getting blocked. ERROR Message: 550 5.7.1. Message rejected. Message lacks SPF/DKIM/DMARC auth records
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-06T14:13:43.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 77%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DiDo
5
Reputation points
answered
2026-11-07T09:17:15.4533333+00:00
Hornblower409
18,720
Reputation points
1 answer
Is Saudi Arabia available for Microsoft 365 data residency (Exchange, Teams, SharePoint)?
We are designing a solution for an organisation in Saudi Arabia that must keep customer data inside the Kingdom. Is Saudi Arabia currently available as a Microsoft 365 data residency geography (Advanced Data Residency or Multi-Geo) for Exchange Online,…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,226 questions
asked
2026-11-07T08:42:49.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
bhavya p
0
Reputation points
edited an answer
2026-11-07T09:16:52.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
4,350
Reputation points
Independent Advisor
2 answers
How to Fix 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records.
Hello, I use a free Outlook.com account for my business. Several established customers who previously emailed me successfully are now receiving this error: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records. I can send emails to these…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,618 questions
asked
2026-11-06T15:50:30.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 42%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
GF Home Solutions
0
Reputation points
answered
2026-11-07T09:15:19.02+00:00
Hornblower409
18,720
Reputation points
2 answers
Win11: srudb.dat keeps growing very large even after deleting it multiple times, why?
As far as i can tell, the diagnostic policy service is responsible, but i dont understand why it is writing so much to that file. Ive been trying to troubleshoot with chatgpt since nobody ive asked seems to have any idea, but i get the feeling the AI…
Windows for home | Windows 11 | Performance and system failures
32,747 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 98%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
5 answers
OneDrive pausing
Using a PC so not a battery power issue but my OneDrive now keeps pausing for specific reason. This is only a recent issue. Could it be due to running Windows Feature Experience Pack 1000.26100.489.0?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
asked
2026-10-25T21:59:52.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrew Kerr
25
Reputation points
edited a comment
2026-11-07T09:09:56.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Davis
0
Reputation points
2 answers
Outlook.com / MSN Account Rejecting Valid Mail with 5.7.1
My MSN email account is rejecting legitimate messages from contacts who have emailed me successfully for years. Their messages now bounce with the following error: “5.7.1 – The following organization rejected your message:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-06T21:20:07.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dale hightower
0
Reputation points
answered
2026-11-07T09:09:09.85+00:00
Hornblower409
18,720
Reputation points
1 answer
5.7.1 Message rejected:
I'm experiencing an issue with my personal @outlook.com email account. I'm receiving some incoming emails normally, but multiple senders from different companies are receiving delivery failure notices when attempting to email me. The rejection error…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-06T23:13:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Valerie Smith
0
Reputation points
answered
2026-11-07T09:04:15.4566667+00:00
Hornblower409
18,720
Reputation points
2 answers
free windows
I think i am entitled to free windows. Where can I download?
Windows for home | Windows 11 | Install and upgrade
9,391 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 20%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
2 answers
No end in sight to the MS error!!!
for a week now, I get this when trying to post information into Copilot Health: The server returned an error. Try again later. How long will this go on??? It is happening in the Windows app, in a browser in regular and incognito mode. I have been a…
Microsoft Copilot | Other
2,396 questions
asked
2026-11-06T13:41:24.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
PAUL PATANÉ
20
Reputation points
answered
2026-11-07T09:00:11.3266667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Azure openAI models retired (4.1 mini)- best options for UK South Deployment
Hi everyone, I'm currently building a platform on Azure, utilising an LLM, for a healthcare application in the UK. This therefore means it needs certain rules around the hosting (ie preferably in the UK south server but at worst in an EU server). I saw…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,123 questions
asked
2026-11-06T14:47:39.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 93%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Ahmed El-Sayed
0
Reputation points
answered
2026-11-07T08:58:45.0333333+00:00
kagiyama yutaka
5,740
Reputation points
1 answer
Azure AI Foundry Agent Service – Browser Automation tool returns empty output ("") with status OK
I’m having an issue with the Browser Automation (preview) tool in Azure AI Foundry Agent Service. Scenario Region: eastus2 Agent model: gpt-4.1/gpt-5 Tool: Browser Automation (preview) Playwright workspace: connected per the official guide,…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,609 questions
asked
2026-02-17T14:33:24.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Edmond Varga
11
Reputation points
answered
2026-11-07T08:58:43.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Simen Nilsen
0
Reputation points
2 answers
Have changed my BT e mail password which requires connecting to my outlook e mail account please
Have changed my BT e mail password and requires syncing to my Outlook e mail account please
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,094 questions
asked
2026-11-06T13:13:15.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 8%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Norman Robson-Smith
0
Reputation points
edited an answer
2026-11-07T08:56:19.4933333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
4 answers
Some of these settings are hidden or managed by your organization
Since the update on December 10 2025, when I go to my Settings I see this: "Some of these settings are hidden or managed by your organization". Its my own personal computer, I am the only one using it, I am the administrator. How can I change…
Windows for home | Windows 11 | Settings
10,226 questions
asked
2025-12-11T05:08:00.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hendrikse
0
Reputation points
commented
2026-11-07T08:55:00.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator