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Sole Global Admin locked out by MFA - phone support unreachable for months

I am the sole Global Administrator of a small Microsoft 365 Business Standard tenant (domain debuule.com). My MFA registration was lost after a phone reset. There is no other admin and self-service password reset is not enabled. I know my password; only…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-12T12:02:33.8766667+00:00
Joachim Westera 0 Reputation points
0 answers

Communication Services: Request for Increased Email Sending Limit Due to Testing Constraints

Problem description I am seeking assistance with increasing my email sending limit for Azure Communication Services Email. My solution is currently in the testing phase, and I cannot generate sufficient real email traffic to meet the usual requirements…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,833 questions
asked 2026-11-12T01:06:58.7333333+00:00
Rajan Paudel 0 Reputation points
commented 2026-11-12T11:52:58.3633333+00:00
Golla Venkata Pavani 7,545 Reputation points Microsoft External Staff Moderator
0 answers

Can't sign in to my other Microsoft account at all

For some reason, my Authenticator app decided to stop working entirely, it tells me my screen lock was changed (I literally did not change it and nobody else uses my phone) and that it's no longer possible for me use it to sign into this account of mine…

Microsoft Security | Microsoft Authenticator
asked 2026-11-12T11:50:35.35+00:00
zzz 0 Reputation points
0 answers

Managed DevOps Pool VMs stuck in "Starting" for ~2.5 hours in Sweden Central (2026-11-11) – root cause?

Managed DevOps Pool VMs stuck in "Starting" for ~2.5 hours in Sweden Central (2026-11-11) – root cause? On 2026-11-11 between 14:22 and 16:46 UTC, a Managed DevOps Pool in Sweden Central stopped bringing agents online. Azure DevOps assigned…

Azure DevOps
asked 2026-11-12T10:45:25.2666667+00:00
Nicolai Knudsen 5 Reputation points
edited a comment 2026-11-12T11:39:15.08+00:00
Pallerla Manasa 0 Reputation points Microsoft External Staff
0 answers

how to access files over 6 months old

I have important files saved but can no longer access

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-11T08:03:27.52+00:00
Andrew Pickford 0 Reputation points
edited the question 2026-11-12T11:30:23.35+00:00
Caozhi Li 7,535 Reputation points Volunteer Moderator
0 answers

Email has been changed

Has anyone else been logged in using a Passkey and then had their email changed? If so, leave a comment so we can see who's experienced it.

Microsoft Security | Intune | Security
asked 2026-11-12T09:35:30.2233333+00:00
异兽 饕餮 20 Reputation points
commented 2026-11-12T09:36:51.86+00:00
异兽 饕餮 20 Reputation points
0 answers

[Poland Central] Azure OpenAI Vector Stores stopped working since Nov 10 – 404 "Workspace not found"

Hello, Since November 10, 2026, all Vector Store management operations (listing, creating, and attaching files) for our Azure OpenAI resource deployed in the Poland Central region have stopped working. We use Vector Stores in conjunction with the…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,915 questions
asked 2026-11-12T09:33:19.2066667+00:00
Jarosław Bochenek 0 Reputation points
0 answers

HLK "Wdf - Check Umdf/Kmdf Function Table Test" fails for UMDF 2 driver installed to Driver Store (DIRID 13)

Both "Wdf - Check Umdf Function Table Test" and "Wdf - Check Kmdf Function Table Test" fail for our UMDF 2 driver. The driver itself does not seem to be the cause: the test looks for the driver binary in a fixed location,…

Windows development | Windows Driver Kit (WDK)
asked 2026-11-12T09:18:46.32+00:00
Paul Sievers 25 Reputation points
0 answers

Eligibility of a Dutch sole proprietorship (eenmanszaak) for Artifact Signing Public Trust organization validation

Hello, I have registered a sole proprietorship (eenmanszaak) in the Netherlands with the Dutch Chamber of Commerce (KvK). KvK number: 42216087 Registered trade name: Mengede Digital Product: Rule Zero ([https://rule-zero.net]) We want to sign our…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,802 questions
asked 2026-11-09T19:02:55.8166667+00:00
Pjotr Mengede 0 Reputation points
edited the question 2026-11-12T08:39:46.0466667+00:00
Pjotr Mengede 0 Reputation points
0 answers

I can't sign in to my Microsoft / Xbox account i need help to recover it!

Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T17:23:56.41+00:00
Abdelrahman Shaker 0 Reputation points
commented 2026-11-12T08:39:38.36+00:00
Abdelrahman Shaker 0 Reputation points
0 answers

Using Adobe in copilot

I have a personal Microsoft account using a Gmail address with a Microsoft 365 Premium subscription. I also have an Adobe Acrobat subscription. Can Adobe Acrobat for Microsoft Teams, Outlook, and Copilot be installed or integrated with Microsoft Copilot…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T08:39:12.4+00:00
Sid Trivedi 0 Reputation points
0 answers

Real-time avatar: startAvatarAsync hangs ~29 s then fails "Internal server error. websocket error code: 1011" in bursts, across regions

Hello Intermittently, users complained a massive lag when the live avatar replies the 1st time. So, we did various tests Resources: Speech S0 in Central India and Southeast Asia . Client: JS Speech SDK from aka.ms/csspeech/jsbrowserpackageraw,…

Azure Speech in Foundry Tools
asked 2026-11-12T05:29:30.0366667+00:00
Vmdu777 0 Reputation points
commented 2026-11-12T08:13:33.8566667+00:00
Vmdu777 0 Reputation points
0 answers

Artifact Signing organization verification: Authenticator 500 "Unexpected session payload" persists after new request and Verified ID

We are completing Public Trust organization identity validation for Azure Artifact Signing. During representative verification, the AU10TIX identity document flow completed far enough to issue a new Verified ID, which is visible in Microsoft…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,802 questions
asked 2026-11-12T07:33:27.57+00:00
SigningUser 0 Reputation points
0 answers

File Explorer Folders Missing in Shared PC Mode

When Shared PC mode is enabled, I can't see the usual folders in File Explorer, such as Downloads and Documents.

Microsoft Security | Intune | Configuration
asked 2026-11-12T07:11:39.9666667+00:00
Richard Vahesalu 0 Reputation points
commented 2026-11-12T07:23:51.1966667+00:00
Richard Vahesalu 0 Reputation points
0 answers

Locked out of Azure portal at MFA. Authenticator approval never arrives

I’m locked out of my existing Azure portal and need help opening a private MFA recovery case. I can sign in to account.microsoft.com, but Azure consistently stops at verification. I already followed Azure Support’s recommendation to retry in a private…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-12T06:49:42.5766667+00:00
NinroValk-6436 0 Reputation points
0 answers

Copilot Tasks-to-Cowork migration failure: scheduled task missing

I'm the owner of a Microsoft 365 Premium subscription on a personal Microsoft account. I'm signed in with the same account I used to create my Copilot Tasks. PROBLEM A scheduled task did not migrate to Cowork. It scanned LinkedIn for jobs every Monday,…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T06:17:47+00:00
flapjack46-5560 0 Reputation points
edited the question 2026-11-12T06:36:05.5333333+00:00
flapjack46-5560 0 Reputation points
0 answers

Paid Microsoft Store submission blocked and Engage Center says No Access

I’m an individual Microsoft Store developer in Australia. My paid Drawing2CAD submission is blocked by the message “You need to update your tax and payout information before you can charge money.” My tax profile, payout profile and verification all show…

Microsoft Partner Center | Other
asked 2026-11-12T05:37:03.01+00:00
drawing2cad 0 Reputation points
0 answers

Artifact Signing Client 1.0.151: unsupported MSAL.NET dependency and Azure CLI authentication

We are preparing a production signing workflow using Microsoft.ArtifactSigning.Client 1.0.151 with SignTool and Azure Artifact Signing Public Trust. Our inspection identified bundled MSAL.NET 4.71.1, which is outside Microsoft's currently supported MSAL…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,802 questions
asked 2026-11-12T04:09:52.9933333+00:00
Kira Mamula 0 Reputation points
commented 2026-11-12T05:03:53.6966667+00:00
Kira Mamula 0 Reputation points
0 answers

Azure AI troubleshooting does not investigate the selected diagnostic scenario

I have discovered what appears to be a defect in Azure's AI-powered Support + Troubleshooting system while troubleshooting Artifact Signing identity validation. Steps to reproduce Open an Artifact Signing account in Azure Portal. Navigate to Support +…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,802 questions
asked 2026-11-12T04:50:09.2633333+00:00
Emil Ankerstjerne 0 Reputation points
0 answers

Azure Artifact Signing: Does "In Progress" confirm successful Face Check despite contradictory verification results?

I am attempting Public Trust organization identity validation for a registered Danish software company using a paid Azure Artifact Signing account in North Europe. After multiple validation attempts, I have encountered three contradictory outcomes during…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,802 questions
asked 2026-11-12T04:24:06.1566667+00:00
Emil Ankerstjerne 0 Reputation points