11,846 questions
1 answer
There is a red X on the icloud icon on the bottom of my screen
on the bottom of my screen, the cloud app has a red X and I can't download and save my file
Windows for home | Windows 11 | Files, folders, and storage
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
1 answer
unable to sign in on my MacBook Air
I have a current MS 365 Personal Account and I am unable to sign in using my current login information on my new MacBook Air.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,150 questions
asked
2026-10-21T01:09:12.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 60%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jeanniew Winston
0
Reputation points
commented
2026-10-21T01:43:01.8466667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
How do I copy and paste publisher doc into a different program
I want to move my publisher documents into Word or PowerPoint so I can still use them. The program does not allow me to do this. Please advise. Thank you, Gillian
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-21T01:39:32.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gillian Bicket
0
Reputation points
answered
2026-10-21T01:40:11.5633333+00:00
AI answer
1 answer
My Microsoft Account Was Hacked and Now Appears to Not Exist
My Microsoft account was hacked, and the attacker changed my account email to one ending in @bibimail.net. Now, my original email appears as if the account doesn't exist. I've been trying to report this and recover my account for weeks, but I haven't…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-21T01:10:42.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Angelmiguel zapata
0
Reputation points
answered
2026-10-21T01:11:27.8133333+00:00
AI answer
1 answer
Microsoft 365 Family — Will U.S. Subscribers Receive the Additional 5 TB of Free OneDrive Storage in 2027?
I recently received an email from Microsoft announcing upcoming changes to Microsoft 365 Family subscriptions, including a change from 1 TB of OneDrive storage per person to 2 TB of shared family storage. The email also states that subscribers in…
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
620 questions
asked
2026-10-15T21:12:15.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Haim L
0
Reputation points
commented
2026-10-21T00:17:34.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
William Li
11
Reputation points
1 answer
disconnected working on case
I was working with agent and was disconnected case how do I get back. I can't open my office apps they keep telling me that they have been cancelled
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,464 questions
asked
2026-10-20T23:26:21.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rick Dumas
0
Reputation points
answered
2026-10-20T23:26:58.58+00:00
AI answer
1 answer
Unable to access my Microsoft Word subscription.
I’m unable to use Microsoft Word even though I have a subscription. I need to speak with a representative.
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
750 questions
asked
2026-10-20T22:35:03.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cory Winter
0
Reputation points
commented
2026-10-20T22:48:17.3133333+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
Reinstation of MS Office Home 2016 software programs
Windows update crashed my HP Desktop system - had to reinstall Windows 11 o/s, which cleared out all my files and programs. I use the Microsoft Office Home & Business 2016 package which I purchased on a one-time purchase when buying my HP Desktop…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,927 questions
asked
2026-10-20T21:59:04.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rudy Jugo
0
Reputation points
answered
2026-10-20T21:59:22.5833333+00:00
AI answer
1 answer
Can't remove Credit Card
Hi, I wanna remove my mom's credit card, that credit card is connected with my old Azure account (I think trial subscriptions) can you help?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,676 questions
asked
2026-10-20T21:58:22.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Malvin Joostensz
0
Reputation points
answered
2026-10-20T21:59:05.29+00:00
AI answer
1 answer
Email with attachments
I'm not able to receive emails that have an attachment, specifically pdf attachement
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-20T20:56:10.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 3%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tim Springer
0
Reputation points
commented
2026-10-20T21:45:09.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Question about my Cowork usage limit on Microsoft 365 Premium
Hi there, I have a Microsoft 365 Premium subscription (next renewal charge of $199.99 on February 11, 2028), and I recently received an in-product notice saying "Your Cowork limit is approaching." Could you help me understand: What is the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-20T21:42:26.8666667+00:00
DGS_On_MSN
0
Reputation points
answered
2026-10-20T21:43:36.05+00:00
AI answer
1 answer
Recovering my contacts list in Teams
My desktop computer crashed during a Windows 11 update so I had to recover my operating system. After doing this step, I had to reinstall all of my applications (including Microsoft Teams). When I logged into Teams, I lost all of my contacts. When my…
Microsoft Teams | Microsoft Teams Free | Chats
Microsoft Teams | Microsoft Teams Free | Chats
Text-based conversations between users with searchable history in Microsoft Teams Free
287 questions
asked
2026-10-20T21:22:37.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
John Laub
0
Reputation points
answered
2026-10-20T21:23:21.2066667+00:00
AI answer
1 answer
How can I print a banner 24" x 48" without Publisher
I used to make banners using Publisher by printing over several pieces of legal sized paper and taping them together. Is this possible using any other Microsoft 365 Office product? Doesn't seem doable in Word. Thanks.
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-20T21:20:25.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Barbara Hippe
60
Reputation points
answered
2026-10-20T21:21:14.59+00:00
AI answer
1 answer
Authenticator not working
My husband can not get into his microsoft account, it wont take his password. So he has a code sent but his authenticator app doesn’t seem to want to work so he is going around in circles. This all started when he had an updte on his phone that basically…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-20T20:37:00.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dianne Pendry
0
Reputation points
answered
2026-10-20T20:37:44.11+00:00
AI answer
1 answer
Artifact Signing organization validation failed after mobile ID check; verification link already used
Hello Microsoft team, I am requesting assistance with Public Trust organization identity validation for Hello Sphere Technologies Inc. in Canada. On October 20, 2026, I completed the mobile identity-verification process. Returning to Microsoft's…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-20T20:21:28.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Cameron Nekoui
0
Reputation points
answered
2026-10-20T20:23:15.1333333+00:00
AI answer
1 answer
Microsoft for Startups Verification Failed — Request for Manual Review
Hello Microsoft Support Team, Our company, CodexSmith Technologies (https://codexsmith.com), recently applied for Microsoft for Startups. Unfortunately, our verification status shows "We couldn't verify your startup" without explaining the…
Azure | Azure ISV (Independent Software Vendor) and Startups
Azure | Azure ISV (Independent Software Vendor) and Startups
ISV (Independent Software Vendors) and Startups: A Microsoft program that helps customers adopt Microsoft Cloud solutions and drive user adoption.
134 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Long-running Copilot chat did not migrate to the new Copilot experience
After the recent Copilot migration/update, my chat history migrated except for one very large, long-running conversation. The conversation still appears in my history, but when I try to open it I receive “Unable to load the content.” I have confirmed…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-10-20T19:38:08.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Patricia Cooper
0
Reputation points
commented
2026-10-20T19:55:30.21+00:00
Patricia Cooper
0
Reputation points
1 answer
False/incorrect information posting on copilot
Hello, There is incorrect/false information related to legal/criminal activity posted with my name when Copilot information is generated. Can this please be removed? Thank you.
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2026-05-30T12:20:46.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-10-20T19:53:49.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mc Cabe, Maria
0
Reputation points
1 answer
how do you a create a support ticket for billing in Azure?
I am only directed to Ai assistance and FAQ's that is no help at all. I need to track down an invoice that is not present on my account. And M365 support tells me it is an Azure problem.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-20T19:06:43.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
it
0
Reputation points
answered
2026-10-20T19:07:31.8866667+00:00
AI answer
1 answer
Microsoft Authenicator not functional on replacement cell phone
I have a replacement phone (Samsung Galaxy A54 5G} from Tmobile. When I received the replacement, the store was supposed to transfer all the data/apps to the replacement. That was not done correctly as I had to personally retrive 134 items which were not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-20T18:52:24.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jackson Bridges
5
Reputation points
answered
2026-10-20T18:53:06.6466667+00:00
AI answer