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Region change is blocked by “You are managing one or more child accounts.”

The Title pretty much describes itself. Region change is blocked by “You are managing one or more child accounts.” The family group is empty, and no consent records are visible at Manage permissions.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

112 questions
asked 2026-11-13T10:14:56.63+00:00
Андрей Середа 0 Reputation points
2 answers

storage outlook full, deleted everything on onedrive but its not updating my storage space

Can't email anymore because storage limit got reached. it says onedrive has files. but i deleted it all. it does not update. help!

Outlook | Web | Outlook.com | Email
asked 2026-11-13T09:38:29.2266667+00:00
kek 0 Reputation points
answered 2026-11-13T10:14:41.9+00:00
SD - IA 183.2K Reputation points Independent Advisor
2 answers

Update not fit for purpose

Dear sir/madam, Is it possible to get a credit note for my subscription to MS please? if the updates are not installing correctly and I am left locked out of my laptop. I need to take my laptop to a specialist for repair, would MS be willing to accept…

Windows for home | Windows 11 | Licensing and activation
asked 2026-03-03T08:07:43.6566667+00:00
Ian Hutchinson 5 Reputation points
commented 2026-11-13T10:14:38.1233333+00:00
Neil D 34,915 Reputation points Volunteer Moderator
2 answers

How to fix error code 2602

I just migrated all my files from my old Macbook to my new one. everything is there except for I can't open any excel, word doc etc files. my Microsoft365 subscription is current and it work on my old macbook but I keep getting error code 2602 every time…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-13T00:44:14.1866667+00:00
Emanuela 0 Reputation points
edited the question 2026-11-13T10:13:25.73+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
0 answers

Is there an API to retrieve open security findings for Copilot Studio agents?

I need to retrieve security findings associated with agents, including: Open security findings. Finding category and description. Severity (Critical, High, Medium, Low). Affected agent and environment. Detection timestamp. Finding status (Open, Resolved,…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T10:13:20.8933333+00:00
Atul kumar kashyap 0 Reputation points
2 answers

Unable to Login to Microsoft Admin Console

I tried to login to my Microsoft Admin Console and it prompted for MFA which I have not set up. Then I choose to verify via Text SMS to my mobile phone and I got this error Error Code: 399287 Request Id: [Moderator note: Personally Identifiable…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-13T07:52:04.53+00:00
Grolier Malaysia Admin 0 Reputation points
edited an answer 2026-11-13T10:12:53.28+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
2 answers

minecraft/microsoft account compromized

a few accounts linked to one of my emails were hacked yesterday, and this appears to include Microsoft, Microsoft likely being the main culprit for where the security breach started. My Microsoft account linked to my Minecraft account now sends the…

Windows for home | Other | Gaming
asked 2026-11-10T16:23:36.68+00:00
Jack N-S 0 Reputation points
commented 2026-11-13T10:12:15.51+00:00
Carl-L 24,995 Reputation points Microsoft External Staff Moderator
2 answers

Windows 10 icons faded/ghosting in Window 11 Taskbar

How do I rid of Windows 10 icons faded/ghosting in Window 11 Taskbar

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-11-13T09:23:19.8166667+00:00
Davinder Majhu 0 Reputation points
answered 2026-11-13T10:12:04.8766667+00:00
TaoLi 120.6K Reputation points Independent Advisor
2 answers

Outlook Classic will not open.

When trying to open Outlook I get the following message: Can anybody help me, please?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T09:52:46.7366667+00:00
Work 0 Reputation points
answered 2026-11-13T10:12:04.84+00:00
Michelle Nguyen 2,860 Reputation points Independent Advisor
2 answers

Emails end up in deleted folder when I try to move to my archive .pst folder

I use Outlook 365 Home. I primarily use a Live.com email address, but organize those emails into a separate .pst file with a complex folder structure. That .pst file is now just over 30GB in size. In that .pst file I create individual folders for…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-09T04:01:25.1633333+00:00
John 0 Reputation points
commented 2026-11-13T10:11:45.11+00:00
Carl-L 24,995 Reputation points Microsoft External Staff Moderator
2 answers

When Services get operational

Hi, Any Exact timelines when o365 get operational ?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-13T05:31:08.3666667+00:00
Amir Saleem 0 Reputation points
edited the question 2026-11-13T10:11:12.9166667+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Issue to create Virtual directory

Hi, How to do these on server 2022?

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-11-09T09:15:03.72+00:00
Jonathan 480 Reputation points
commented 2026-11-13T10:11:02.26+00:00
Ronald Sabiiti 1,830 Reputation points Independent Advisor
1 answer

Office 365 recovery Timeline

How long will it take tentatively to recover Office 365 services ?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-13T06:39:16.11+00:00
Humayun Sajid 0 Reputation points
edited the question 2026-11-13T10:09:46.53+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
3 answers

my microsoft outlook account sign in problems

my microsoft outlook account sign in problems, it keeps said email account was incorrect

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-14T21:04:56.97+00:00
Hsiu Tsai 0 Reputation points
commented 2026-11-13T10:09:37.1266667+00:00
jose muñoz 0 Reputation points
2 answers

co-pilot not working

Upgraded to 365 premium but co-pilot still not working in any app or by its self

Microsoft Copilot | Other
asked 2026-05-14T18:33:45.67+00:00
Frazer Blyth 5 Reputation points
answered 2026-11-13T10:09:31.0233333+00:00
Crist Oneil 0 Reputation points
0 answers

Bot Service Channels: Data showing 'Error retrieving bot data' — Portal-side retrieval issue

Problem description I am experiencing an issue where the Azure Portal's Bot Service 'Channels' blade displays 'Error retrieving bot data' for multiple bots. The bots continue to operate normally, but I cannot view or configure their channel settings, and…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,142 questions
asked 2026-11-10T19:07:24.8+00:00
Pete-8982 0 Reputation points
commented 2026-11-13T10:09:20.48+00:00
2 answers

Can not change privacy & security settings for xbox.

starting a few days ago, I couldn't see people's messages on minecraft. I checked the xbox settings and it's set so that i can only see messages from minecraft friends. I have not messed with these settings and they're greyed out so I can't even change…

Windows for home | Other | Gaming
asked 2026-11-09T03:22:54.57+00:00
Nabiha daryani 0 Reputation points
commented 2026-11-13T10:09:06.29+00:00
Carl-L 24,995 Reputation points Microsoft External Staff Moderator
2 answers

How to stop Inspiron fro shutting down

With no programmes open, my Inspiron AIO shuts down after 3.5 minutes and displays the error message "special_pool_detected_memory_corruption (0xc1)". RAM is 40% at startuo, climbing to >60% in 2 minutes.

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T23:10:33.72+00:00
Bob Augusteyn 0 Reputation points
commented 2026-11-13T10:07:57.47+00:00
Carl-L 24,995 Reputation points Microsoft External Staff Moderator
2 answers

two version of 365 attempting installation outlook does not function in either

I deleted a version of 365 and installed a trial version. Now I am unable to install the 365 personal application. Outlook will not work in neither application. I need to speak with someone in technical support. What id the combination for this request?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T22:17:09.4966667+00:00
Gareth Lushis 0 Reputation points
commented 2026-11-13T10:07:26.0433333+00:00
Carl-L 24,995 Reputation points Microsoft External Staff Moderator
1 answer

I cannot access my hotmail account

I can sign in to msn but I cannot access my hotmail account.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T09:32:42.82+00:00
Morelle Smith 0 Reputation points
answered 2026-11-13T10:06:33.7233333+00:00
Virginia M 42,585 Reputation points Independent Advisor