Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
894 questions
3 answers
Not able to use Excel and Word
Hello, i have not been able to use my Excel and Word as my account is "view only". The pop up msg says my account does not allow editing on a Mac. How do i go about this? Thanks Mary
Microsoft 365 and Office | Word | Other | MacOS
asked
2026-11-02T17:25:42.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 15%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Marys Access Clinic, PLLC
0
Reputation points
commented
2026-11-08T08:02:48.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
1 answer
It won't let me access a document that is mine.
I have been trying to get into a document on microsoft word, and it keeps denying me. Its under the right email it just wont let me, and its kind of urgent. has this happened to anyone before?
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
747 questions
asked
2026-11-03T05:01:08.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 23%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adrianna Alvarez
0
Reputation points
commented
2026-11-08T08:02:29.28+00:00
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
3 answers
Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24
Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…
Windows for home | Windows 11 | Connect Phone and PC
1,460 questions
asked
2026-11-05T20:00:15.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bob Alston
126
Reputation points
commented
2026-11-08T08:02:26.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
Reached daily limit message
I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-05T20:41:36.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maria Shaw
0
Reputation points
commented
2026-11-08T08:02:12.05+00:00
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
Paying for microsoft 365, but can't find the account.
I am paying monthly for microsoft 365 office, but on the 2 email addresses I have, it says I do not have any paid membership. I cannot remember on which account I did the membership years ago. What do I do to cancel it? I have already cancelled it on…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,748 questions
asked
2026-11-08T07:23:32.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lene Pedersen
0
Reputation points
edited an answer
2026-11-08T08:01:48.75+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
What do I do to fix the error message “you’re connected using a virtual network adapter that we can’t test”
I do not have an option to turn wifi on and off it just disappeared and the get help thing is telling me that i’m using a virtual network adapter that they can’t trust. I don’t know why this happened I was using my computer earlier in the day with no…
Windows for home | Windows 11 | Internet and connectivity
5,524 questions
asked
2025-12-15T01:44:05.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Henry Hughes
10
Reputation points
commented
2026-11-08T08:00:43.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
I finished my quests for the super duolingo but i cant redeem it
i dont know why but the same thing happens with the spotify offer is it because of my coupon? idk why please somebody help i need this super duolingo and yes i checked my order history but its not there
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,690 questions
asked
2026-10-28T14:52:19.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TheRegularGuy
5
Reputation points
edited the question
2026-11-08T07:58:53.8733333+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
I CANNOT ACTIVATE MY MICROSOFT 365 SUBSCRIPTION
I CANNOT ACTIVATE MY MICROSOFT 365 PERSONAL SUBSCRIPTION
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-08-02T15:34:37.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Patricia Weddington
0
Reputation points
edited a comment
2026-11-08T07:57:40.75+00:00
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot Notebook OneDrive File Picker Shows "This item might not exist or is no longer available"
I'm experiencing an issue with OneDrive references in Copilot Notebooks and would like to know if anyone else has seen this. Problem In a Notebook, when I click Add Reference → OneDrive, the file picker opens but does not display any files. Instead, it…
Microsoft Copilot | Other
2,396 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 7.000000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
3 answers
Windows Explorer is slow to select files, preview, or navigate on limited account but not admin
For the last couple months, trying to navigate in Windows Explorer with the keyboard has been slow. Each file takes a while to highlight if I press an arrow key. I'm using Windows 10 Pro 64-bit. Also if I try to select a bunch of files at once to move…
Windows for home | Windows 10 | Files, folders, and storage
23,633 questions
asked
2026-10-24T04:38:51.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Slick RCBD
116
Reputation points
commented
2026-11-08T07:56:37.6266667+00:00
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
hacker changed everything how to recover my account , recovery form not working it to be frustrated
WhatsApp Image 2026-11-08 at 12.47.06 PM.jpeg
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,628 questions
asked
2026-11-08T07:22:23.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 37%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mohamed Luqmaan
0
Reputation points
answered
2026-11-08T07:54:38.6533333+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
MS office 2019 help required
I was having trouble with QR Code Add-ins in my Office 2019. I tried many things and eventually ran what I thought was a repair. This turned out to be an Instal of MS 365. Now my Word tells me I need to activate it again as I can't do anything with the…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 7.000000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
2 answers
OneDrive Excel Embed Broken Probably After CDN Update – odsp.react.lib 404 Error
I have two Excel workbooks stored in OneDrive Personal and embedded on my WordPress website using Excel's official Embed feature. Both worked perfectly for years, but over the past few days, they started loading slowly and eventually stopped displaying…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
asked
2026-11-02T16:28:35.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Sasa Obradovic
5
Reputation points
commented
2026-11-08T07:46:41.43+00:00
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
Communication Services: Unable to Acquire Phone Number — Tenant Eligibility or Configuration Issue
Problem description I am trying to acquire a phone number for my Azure Communication Services (ACS) resource, but the Azure portal shows the message: "Phone Numbers are not available to your Azure tenant." I want to understand why this…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,842 questions
asked
2026-11-06T12:48:01.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Balasubramani K
0
Reputation points
answered
2026-11-08T07:41:26.48+00:00
kagiyama yutaka
5,740
Reputation points
2 answers
One of the answers was accepted by the question author.
My Windows Passkey changed after chaning my CPU
I changed my CPU about a month ago and since then it always asks me to insert a Security key to access my Passkey. I am not able to put my old CPU into my computer and it wont let me change my Passkey without the "Security key", which most…
Windows for home | Windows 11 | Accounts, profiles, and login
10,500 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Personal Vault.lnk Not Allowed File Type in OneDrive
I have the latest Windows 11 Pro update as of 5/14/2026. I subscribe to Microsoft Office 365 Family. I get the following error message when syncing OneDrive on the aforementioned configuration: Personal Vault.lnk This item name or type isn't allowed.…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,045 questions
asked
2026-05-15T00:40:50.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 65%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mike Morrissey
25
Reputation points
commented
2026-11-08T07:40:08.48+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
Stuck to the option to connect
Hi, I got connection issue to my Windows FTP server. How to do this: On filezilla How to witch to the Advanced tab: • Look for the Explicit TLS hostname or similar SNI setting option.
Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked
2026-11-06T09:59:21.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
480
Reputation points
commented
2026-11-08T07:39:45.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Sabiiti
1,670
Reputation points
Independent Advisor
0 answers
Organization identity validation failed after Verified ID success - backend review requested
Hello Microsoft Artifact Signing team, Our existing Organization/Public identity validation changed to Failed after the representative completed the Microsoft Verified ID flow. Please investigate the existing request and advise on recovery before we…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,709 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 98%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
MS 365 Office, Outlook (Classic) - How to save Account Individual Large Sub-folders, my Account has got so large & is too slow to operate efficiently?
MS 365 Office, Outlook (Classic) - How to save Account Individual Large Sub-folders, my Account has got so large & is too slow to operate efficiently? etc MS Outlook (Classic) recovers my emails from my [email protected] and VirginMedia will soon be…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-10-24T21:21:29.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John B. Gandalf
20
Reputation points
commented
2026-11-08T07:37:37.8933333+00:00
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
1 answer
StartMenu.dll null-pointer crash (0xc0000005) when dragging an app out of the Start menu — Windows 11 26H2 26300.9711
Environment Windows 11 26H2, build 26300.9711 (Pro, AMD64, zh-CN), latest cumulative update 26100.9711 installed. Using the built-in Start menu (new "All apps" page). No third-party Start menu software. Symptom Press and drag any app icon in…
