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Microsoft 365 Outlook Classic

Years ago, I added several folder under my outlook. Since then I have save emails from those folder to my desktop folder. I have tried to delete the folders from the side bar of my outlook account, will no results. I right click on the folder, click on…

Microsoft 365 and Office | Other
asked 2026-11-04T20:08:01.1066667+00:00
Betty Hollis 0 Reputation points
commented 2026-11-08T01:34:46.89+00:00
Chloe-V 15,080 Reputation points Microsoft External Staff Moderator
1 answer

How to fix the the Free Spotify Premium for 4 Months code not working, i even tried the confirmation code and it still didnt work, i have earned this from the official Microsoft Rewards and you guys even sent me an email- however, the codes didn't work.

I have redeemed free spotify premium for 4 months and got an email saying free spotify premium- on us from microsoft from your rewards program. However, your codes and details that you have sent me to redeem the free spotify premium are invalid. Please…

Outlook | Web | Outlook.com | Email
asked 2026-11-04T21:02:34.8933333+00:00
Rayyan Kamran 5 Reputation points
commented 2026-11-08T01:33:56.1566667+00:00
Chloe-V 15,080 Reputation points Microsoft External Staff Moderator
0 answers

Account recovery

How to recover my Xbox account after around 3 years of inactivity, I lost the password and email, but I have locations, card information, and the account on my Xbox I just not signed into it. I can give all information just not the email and pin…

Windows for home | Other | Gaming
asked 2026-11-08T01:33:07.4866667+00:00
rickford hicks 0 Reputation points
1 answer

Copilot can read selected Page content but can no longer edit the Page

I am using Microsoft 365 Copilot with a Copilot Page open in the canvas. Until recently (past week), I was able to select content on a Page, ask Copilot to modify it, and Copilot would directly apply the change to the Page. Now the behavior has…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-29T11:42:11.5066667+00:00
Arnoud Zwakenberg 0 Reputation points
edited a comment 2026-11-08T01:31:53.3266667+00:00
Jack S 0 Reputation points
1 answer

HEIC to JPEG App Not Working

HEIC to JPEG app purchased on the Microsoft store (order #[PII Removed], 01/31/2025) will momentarily open and then close. This started to happen after the latest update to the app. I attempted to fix the problem fixing, resetting and deleting and…

Windows for home | Windows 11 | Apps
asked 2026-11-07T17:35:33.28+00:00
Thomas Silverwise 0 Reputation points
edited an answer 2026-11-08T01:31:43.8833333+00:00
Norah-L 13,385 Reputation points Microsoft External Staff Moderator
1 answer

Windows HDR Calibration Tool "the specified file could not be encrypted"

When pressing finish after calibrating a hdr profile using the windows hdr calibration tool I get a popup saying "Warning Success (0x80071770) The specified file could not be encrypted". I know it creates an icc profile in…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-06T06:52:56.21+00:00
Eli Makrelli 0 Reputation points
commented 2026-11-08T01:28:57.06+00:00
vencent 421124124 0 Reputation points
2 answers

Can't send emails from outlook to Hotmail Address's.

I can't send emails from outlook to Hotmail Address's. only recently. get message hotmail.com couldn't confirm that your message was sent from a trusted location. error 550 5.7.23

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-08T00:54:15.62+00:00
Lawrence Poletto 0 Reputation points
answered 2026-11-08T01:27:56.7066667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer

Please bring back the Read Aloud speaker button in the Windows Copilot app!

The recent update removed the small speaker button underneath responses that allowed users to listen to the entire written answer. I do not want to use Live Voice mode. I want to type or dictate my questions, receive a normal written response, and then…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-31T03:09:52.8133333+00:00
Chris K 5 Reputation points
commented 2026-11-08T01:26:32.34+00:00
Paul Goodwin 0 Reputation points
2 answers

Microsoft To Do sharing broken between personal accounts

Hi, Problem: others can’t join new To Do lists I share. Error: “Can’t join list. Lists can only be shared between personal accounts, or between work or school accounts in the same organization.” All accounts involved are personal Microsoft accounts. What…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-01T13:12:03.15+00:00
Peter 15 Reputation points
edited a comment 2026-11-08T01:20:35.03+00:00
sethro 0 Reputation points
2 answers

Unable to sign in to new Copilot iPhone app with personal account after migrating from old Copilot app

I have been a happy user of copilot on my pc and on my phone. i use it with a personal m365 subscription. recently, when i went to use the app on my phone, it said I needed to download the new copilot app.  I did.  and now i cannot login to the new app. …

Microsoft Copilot | Other
asked 2026-11-06T02:35:19.0033333+00:00
davjav 0 Reputation points
commented 2026-11-08T01:14:46.22+00:00
davjav 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to change a contact's display photo in Teams?

Teams will only display the first initial of the first and last name of callers since their recent update. People have suggested in other threads that changing their profile image can allow you to upload an image with the name you want shown when…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-11-07T23:42:42.24+00:00
Erin L 0 Reputation points
commented 2026-11-08T00:58:18.44+00:00
Teddie Dang 1,980 Reputation points Independent Advisor
2 answers

60 emails linked . How do I delink in order to forward emails

I wish to forward email chain of 60 emails . Too large for receipents to receive . How do I delink so I can send in batches or reduce size?

Outlook | Web | Outlook.com | Email
asked 2026-11-07T14:28:33.12+00:00
Patricia Harold 0 Reputation points
answered 2026-11-08T00:56:30.9666667+00:00
TaoLi 119.7K Reputation points Independent Advisor
2 answers

why cant I see to download roblox on the Microsoft store

when I go to microsoft and i search roblox roblox doesn't show and when I do it online then press install it still doesn't show

Windows for home | Windows 11 | Gaming
asked 2026-11-08T00:14:19.7766667+00:00
tuesday taylor 0 Reputation points
answered 2026-11-08T00:51:56.7233333+00:00
Estrella721 47,670 Reputation points Independent Advisor
2 answers

How to add a drop down list in a Excel spreadsheet in the title/header columns?

I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-06T18:31:08.9866667+00:00
Souris Valley Museum 0 Reputation points
edited the question 2026-11-08T00:49:29.7666667+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

Can’t locate draft folder

Hello, I’m currently using the outlook email app. I have or had a draft folder. Unfortunately it disappeared from the screen. How can I find it?

Outlook | Web | Outlook.com | Email
asked 2026-11-03T17:43:21.31+00:00
Khalia Nixon 0 Reputation points
commented 2026-11-08T00:49:10.32+00:00
Griffin, Michele 0 Reputation points
9 answers One of the answers was accepted by the question author.

Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026

Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-30T20:09:21.7033333+00:00
J B 190 Reputation points
commented 2026-11-08T00:48:46.63+00:00
kai writer 15 Reputation points
1 answer

I need a phone number to speak to a person someone is trying buy on my account.

someone trying to use my account I need a phone number to call

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T21:32:32.2033333+00:00
carol sweet 0 Reputation points
answered 2026-11-08T00:47:25.48+00:00
Bulldog 5,510 Reputation points
2 answers

Defender for Storage: enabling fails with "Failed to disable advanceThreatProtectionSettings" (500), subscription-level plan doesn't apply either

can't enable Microsoft Defender for Storage (with on-upload malware scanning) on any storage account of my subscription. I've tried the resource level, the subscription level, a brand-new storage account, Bicep, the portal and the CLI, and none of them…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,898 questions
asked 2026-11-07T15:41:45.7066667+00:00
Olivier Sagory 0 Reputation points
answered 2026-11-08T00:43:21.07+00:00
kagiyama yutaka 5,740 Reputation points
1 answer

I've been waiting over a month for any contact from support.

My account has been compromised on October 4th, the hacker changed both passkey and email address, the only thing that was left is the phone number, through which I can try to log in but cannot reset my password, which also has been changed. I tried…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T19:15:24.38+00:00
Cacctus Hugo 0 Reputation points
edited the question 2026-11-08T00:37:23.1733333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Other laptops using my Microssoft account

Say 6 years ago I logged onto my laptop (LAP 1) with my newly created Microsoft account. It is still logged in even though I have given that laptop to my partner. I dont have access to that laptop anymore. My partner has a different email address. I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T15:22:36.7266667+00:00
Me0166 0 Reputation points
answered 2026-11-08T00:36:46.95+00:00
Me0166 0 Reputation points