12,489 questions with Outlook | Windows | New Outlook for Windows | For business tags

Sort by: Updated
Updated Created Answers
3 answers

How to sync several outlook colanders

I have several outlook accounts. I am using Microsoft bookings on one account that shows when I am available. I would like my calendars to sync so I don't get double books through the bookings app. How do I do that?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-15T14:30:28.43+00:00
Jacqueline Webber-Gant 0 Reputation points
answered 2026-10-10T22:37:39.1866667+00:00
Hendrik 0 Reputation points
3 answers

error received when replying to an encrypted email in a shared mailbox using the new outlook

We have started to use Microsoft's encrypted emails with one of our shared mailboxes. We are able to send emails to initiate the conversation, but when the client responds to the email, we are unable to reply back. We get an error that states "The…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-09T20:05:03.82+00:00
Dana Irvine 0 Reputation points
commented 2026-10-10T22:12:07.25+00:00
Jay1 Tran 1,705 Reputation points Independent Advisor
3 answers

Select all in New Outlook

Why did you get rid of the Select All box in New Outlook? It's really frustrating!

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-07T18:24:21.6466667+00:00
YM 0 Reputation points
commented 2026-10-10T14:41:50.76+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
3 answers

New outlook reminders not populating of popping up

I have followed all the online guidance for setting up reminders in New outlook and on MS Office and despite verifying all the settings are correct, i do not receive any meeting or task reminders. The reminders icon is shown on the view ribbon and when I…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-30T08:58:09.24+00:00
Michelle Evans 0 Reputation points
answered 2026-10-10T11:36:31.4233333+00:00
Kristen Tran 2,285 Reputation points Independent Advisor
1 answer

Automated Outlook Messages

How do you create/schedule Outlook automated messages?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-08T15:07:55.88+00:00
Cecil Prado 0 Reputation points
commented 2026-10-09T20:32:52.1933333+00:00
Kai-L 20,020 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Contacts - Unable to update Contact Picture

After manually creating a New Contact in the New Outlook...clicking back into it and selecting "Edit Contact", you can add a picture to the Contact Picture and it shows in the circle when you click "Apply", but then when back on the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-07T19:26:16.34+00:00
Tony Vitro 0 Reputation points
edited a comment 2026-10-09T20:08:49.5933333+00:00
Kai-L 20,020 Reputation points Microsoft External Staff Moderator
2 answers

Attachments are not showing in Outlook on my computer, but they do show in Outlook on my phone.

Hi, I've been having an attachment problem on one of my outlook accounts for the past 3-4 days. I cannot open any type of attachment on any PC (I have tried a few different PC's). I have also tried using Outlook PWA, on different browsers (Chrome, IE and…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-07T14:47:34.8466667+00:00
Dan Sandford 0 Reputation points
commented 2026-10-09T17:26:42.8466667+00:00
Dan Sandford 0 Reputation points
1 answer

new outlook Adobe can't open

Dear Microsoft Support, We are experiencing an issue with New Outlook where users are unable to open PDF attachments directly from emails. We have already tried the following troubleshooting steps: Closed Outlook completely. Checked the following…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-01T10:56:29.52+00:00
Telman Garakishiyev 5 Reputation points
commented 2026-10-09T14:23:17.9266667+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
4 answers

Fehler beim Erstellen der Dokumentvorschau

Hallo Zusammen, ich benutze neue Outlook Apps, das ich habe ein Problem mit dem Anhang (PDF Datein), der ich kann nicht vorschau und herunterladen, das Problem ist auf neue Outlook Version und auch Webmail. aber keine Problem auf Klassic Outlook…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-05T10:15:06.4166667+00:00
Vo, Hoang Tan 25 Reputation points
commented 2026-10-09T10:41:53.5133333+00:00
Vo, Hoang Tan 25 Reputation points
2 answers

Intermittent “We can’t retrieve the calendar events right now” error in Outlook team calendars

We are receiving an increasing number of reports from users who are unable to view colleagues’ calendars in Outlook. The following error is displayed: “We can’t retrieve the calendar events right now. Wait a few minutes and try again.” The issue…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-24T08:30:36.4933333+00:00
Magnus Solvang 10 Reputation points
answered 2026-10-09T10:11:15.5433333+00:00
ConnorWilliams-6368 0 Reputation points
1 answer

New Outlook not showing Read emails in Shared Mailbox

I found a very similar issue someone posted in another thread, but their issue is occurring with unread emails vs my issue which is occurring with read emails. Use Case: User clicks unread email #1 inside of the Shared Mailbox prompting the reading pane…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-08T15:32:25.6766667+00:00
Wes Marine 0 Reputation points
commented 2026-10-09T09:59:57.4033333+00:00
Michelle Nguyen 2,025 Reputation points Independent Advisor
2 answers

Teams option enabled and CANNOT disable - toggle greyed out

I have an existing outlook meeting that I am trying to remove the Teams options from. However, the Teams toggle is greyed out and not toggleable. I cannot turn off the teams option. This meeting is a mass hold with hundreds of attendees and I really…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-19T19:48:34.22+00:00
Megan 10 Reputation points
answered 2026-10-09T07:31:55.36+00:00
Ivan Kellenberger 0 Reputation points
1 answer

Outlook Business email stuck in Outbox - Error: 554 5.2.2 Mailbox full⁠

My Outlook Business account suddenly stopped sending emails today. 554 5.2.2 mailbox status is full / quota exceeded⁠. I can still read old messages, but new outgoing emails won't send. How can I resolve this or clear space quickly? Thanks!

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-09T02:17:02.7766667+00:00
Alex Cloro 0 Reputation points
answered 2026-10-09T02:48:48.8433333+00:00
Austin-H 8,470 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Issues with reply and formatting

When I use Reply All, images from the original email are automatically carried into the reply and appear combined with the email content. The images appear to be embedded/combined with the email body, rather than being treated separately, which makes the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-08T01:52:14.18+00:00
Chinmayee Kolhe 0 Reputation points
commented 2026-10-09T01:14:59.8333333+00:00
Jade Ng 15,945 Reputation points Microsoft External Staff Moderator
3 answers

OUTLOOK Meeting Invites missing the "accept, decline or tentative' options on email

Suddenly I am unable to accept meeting invites on my desktop in New Outlook. It is also impossible to import an .ICS file in New Outlook. It is nearly 2026. When is going to have the functionality that Old Outlook had?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-19T19:17:18.26+00:00
Daniel Perez 30 Reputation points
commented 2026-10-08T22:08:55.0333333+00:00
Hornblower409 16,570 Reputation points
2 answers

Attach an email to a calendar event

Is it possible to attach an Outlook email to a calendar event in new Outlook like you could in old Outlook? I can't figure it out.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-07T14:19:17.0333333+00:00
Nina Fritz 0 Reputation points
commented 2026-10-08T20:39:14.9133333+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Why haven't you implemented an AI spam filter?

I get a lot of spam and phishing. I report them. Add them to my blocked list, etc. But they just keep coming. A child could tell they're phishing emails. My dog knows they're not legit. I don't have to open them or look at them for more than a second to…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-13T14:45:34.15+00:00
Allan West 30 Reputation points
edited a comment 2026-10-08T18:21:37.91+00:00
Hornblower409 16,570 Reputation points
2 answers

Expand/ Collapse all groups in MS Outlook (Windows 11) functionality not available

Our firm recently upgraded to Windows 11. I am refusing to use the new Outlook purely because there is NO option to Expand/ collapse ALL Groups. Luckily we do have this option as they retained the old Outlook. I was very surprised to see that someone…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-10T10:02:16.2+00:00
Colette Jeppe 40 Reputation points
commented 2026-10-08T17:30:01.67+00:00
Hornblower409 16,570 Reputation points
2 answers

Emails going to draft folder

When I create a message to send, the message is going into my draft folder. (The send Button is grayed out so I cannot send it.)

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-08T14:29:02.7233333+00:00
Denise Maio 0 Reputation points
answered 2026-10-08T14:44:01.4866667+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer

Sent mail from shared account in New Outlook not showing online

Hello Microsoft, I am using a shared work email address and have it linked/added to my personal work email on the desktop app. I currently use the New Outlook version, but have also tried to duplicate the issue in Classic Outlook desktop app. When…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-05T16:57:32.51+00:00
Rentals MVCC 0 Reputation points
commented 2026-10-08T05:04:01.2+00:00
Elena-VH 2,130 Reputation points Independent Advisor