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3 answers

no sound on web pages

I do not hear sound on web pages after checking all audio information in settings What needs to be done to hear audio from web page?

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-04-08T13:09:57.02+00:00
Ed Breun 0 Reputation points
commented 2026-11-07T22:38:31.04+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
3 answers

I cannot enter my account

Dear Microsoft, I cannot enter my Microsoft account: [[Moderator note: Personally Identifiable Information removed] @TwaalfMaart.onmicrosoft.com], because I am in a loophole. I cannot install my 2 step verification. To activate that, I need to be able to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T20:11:29.2433333+00:00
Marit Veeneman 0 Reputation points
answered 2026-11-07T22:38:25.3666667+00:00
Marit Veeneman 0 Reputation points
1 answer

How can I open a private Microsoft Store developer support ticket with a personal Microsoft account?

I use a personal Microsoft account to manage an existing Microsoft Store app in Partner Center. I can access the Apps and games workspace and manage the app, but I can’t open a private support ticket. When I select Contact Support in Partner Center, I’m…

Microsoft Partner Center | Other
asked 2026-11-07T22:36:16.47+00:00
Michael Zorij 0 Reputation points
answered 2026-11-07T22:37:07.8633333+00:00

AI answer

2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-07T22:34:04.51+00:00
Kay Weeks 0 Reputation points
2 answers

Billing Question

i need to speak with a representative regarding billing. Please provide a phone number.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-14T13:45:24.39+00:00
Laura Koos 25 Reputation points
commented 2026-11-07T22:33:50.6666667+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
2 answers

change email address on one drive

I have changed my email address in my Microsoft account. It went well. My One Drive still sends pictures to my old email address. How do I make One Drive send to my new email address?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T19:24:37.1566667+00:00
Phil Peterson 0 Reputation points
commented 2026-11-07T22:33:01.5633333+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
1 answer

Why cant i use geforce now on xbox???

im trying to use geforce NOW on Xbox Series S and its saying something about a lg web thingy can anyone help me??

Microsoft Edge | Other | Windows 11
asked 2026-11-07T22:26:47.46+00:00
Aiden Jackson 0 Reputation points
answered 2026-11-07T22:28:11.48+00:00

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4 answers

I am not receiving emails to my MSN account

I haven't received emails to my MSN email account since Tuesday. I have a number of daily subscriptions and none of them are showing up. I normally get 20-40 emails per day. What's weird is that I am receiving junk mail at normal levels. …

Outlook | Web | Outlook.com | Email
asked 2025-11-28T15:10:09.4666667+00:00
Wendy-Larry McDougall 0 Reputation points
commented 2026-11-07T22:20:34.99+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
1 answer

Personal OneDrive: final If-Match semantics for updating an existing driveItem by ID

For delegated Microsoft Personal OneDrive on Graph v1.0, does PUT /drives/{driveId}/items/{itemId}/content with the designated existing file's frozen strong eTag in If-Match atomically compare that same file's current validator at the final replacement…

Microsoft Security | Microsoft Graph
asked 2026-11-07T22:18:34.4633333+00:00
Sean Kong 0 Reputation points
answered 2026-11-07T22:19:39.8166667+00:00

AI answer

1 answer

two version of 365 attempting installation outlook does not function in either

I deleted a version of 365 and installed a trial version. Now I am unable to install the 365 personal application. Outlook will not work in neither application. I need to speak with someone in technical support. What id the combination for this request?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T22:17:09.4966667+00:00
Gareth Lushis 0 Reputation points
answered 2026-11-07T22:17:24.8133333+00:00

AI answer

1 answer

Flex Consumption: zip deploy returns 502 from scm /api/publish since 5 Nov; same command worked before

Hey Support, While in Azure, “Zip deploy to my Flex Consumption app returns 502 from the scm /api/publish endpoint within 5 seconds.” The same func azure functionapp publish command worked on 5 Nov and I can confirm that nothing in the app’s…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,572 questions
asked 2026-11-07T22:15:02.44+00:00
Onat Atayer 20 Reputation points
answered 2026-11-07T22:16:00.7433333+00:00

AI answer

2 answers

Senders receiving mail delivery failure attempting to send me email

Could someone please let me know how to resolve this? Subject: Mail Delivery Failure This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a…

Outlook | Web | Outlook.com | Email
asked 2026-11-07T20:37:48.9366667+00:00
Heidi Steeves 0 Reputation points
commented 2026-11-07T22:14:18.5766667+00:00
EmilyS726 278.4K Reputation points Independent Advisor
2 answers

Windows 11 Product Key recovery from Digital License

I am unable to find my product key for windows 11 pro but purchased a digital license from the microsoft store. My PC had to be wiped and re-installed so I need a valid product key back to use my digital license. How can I recover a working product key?

Windows for home | Windows 11 | Microsoft Store
asked 2025-11-22T19:15:03.26+00:00
John Harwer 0 Reputation points
commented 2026-11-07T22:12:54.8533333+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
2 answers

Microsoft Surface Pro 7 Start-up

The device gets to a point and will not complete sign-in of an account. Tried to Boot Configuration Manager and can not get past this issue. The device spins the circle of death and eventually goes dark. I was able to get to task manager but goes dark on…

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-07T22:06:53.28+00:00
Bernie Nimer 0 Reputation points
answered 2026-11-07T22:10:58.9666667+00:00
Bernie Nimer 0 Reputation points
1 answer

Microsoft Account Suddenly Not Recognized

Hello Microsoft Support, I'm contacting you because I'm having trouble accessing my Microsoft account, which I use for Minecraft Java & Bedrock Edition on PC. My account was created in 2024 using my Gmail address. My Xbox gamertag is…

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T22:10:12.98+00:00
answered 2026-11-07T22:10:31.07+00:00

AI answer

1 answer

outlook mail keep asking to verify being an human and 6 digit code

as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T22:14:47.1433333+00:00
krx-4812 0 Reputation points
edited a comment 2026-11-07T22:08:48.9333333+00:00
krx-4812 0 Reputation points
1 answer

Microsoft Is Removing Features I Paid For

Dear Microsoft, I have been a loyal Microsoft customer for many years, and I am extremely disappointed by the decision to remove Communities from Teams for personal use. My community uses shared documents, shared photos, and recurring events on a regular…

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-07T21:14:05.28+00:00
Declan Swords 0 Reputation points
answered 2026-11-07T22:08:37.61+00:00
Ruwim.B 7,325 Reputation points Volunteer Moderator
2 answers

Question regarding transferring Windows 10 licenses to new computers with Windows 11

I have two (2) computers running Windows 10 pro that are not capable of upgrading to Windows 11 pro due to hardware compatibility issues. The licenses on those Windows 10 pro computers were originally purchased for Windows 8 pro but were upgraded for…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-07T21:56:58.6433333+00:00
Rob Schafer 0 Reputation points
answered 2026-11-07T22:07:42.9766667+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

Wrong details in invoice received

I have received a Microsoft 365 order that is incorrect. How do I contact a Microsoft agent to follow up

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T22:04:18.89+00:00
Nick Dimitracopoulos 0 Reputation points
answered 2026-11-07T22:04:36.4333333+00:00

AI answer

2 answers

On how many computers can I install my benefits from this program?

On how many computers can I install my benefits from this program?

Developer technologies | Visual Studio | Setup
asked 2026-11-07T17:35:39.48+00:00
Mark Jacob 0 Reputation points
answered 2026-11-07T22:02:13.98+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator