outlook mail keep asking to verify being an human and 6 digit code

Question

outlook mail keep asking to verify being an human and 6 digit code

krx-4812 0

as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said the 2 step verification is disabled , this issue only started this week and never changed browser or pc so not sure what causing this , hope to have a solution soon , i'm very tired having to solve these puzzles for verifyng myself when i have to login fast and read my emails , thanks

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Answer 1

Welcome krx-4812,

Thanks for the details. I understand how tiring it is to solve a puzzle and wait for a code every time you just want to check your email quickly.

Turning off two-step verification only removes the required second step on every sign-in. Your account can still ask for a security check (the "verify you're human" puzzle and a code) if something about the sign-in looks unusual or if the browser isn't remembering you.

A few quick questions first:

When you sign in, do you check the "Stay signed in?" box and select "Yes"?
Do you use a VPN, proxy, or privacy or ad-blocking browser extension? Is your browser set to clear cookies when you close it?
Which browser are you using (Edge, Chrome, Firefox…)?

Please try the step below:

Check recent activity: Go to https://account.live.com/Activity and look for sign-ins you don't recognize. If you find any, select Secure your account and change your password.
Stay signed in: Select Yes on the Stay signed in? screen. Also make sure your browser isn't set to delete cookies when it closes.
Turn off VPN, proxy and extensions: These can make a sign-in look unusual. Turn them off, then sign in at https://outlook.live.com.
Add a quicker way to verify: At https://account.microsoft.com/security, select Manage how I sign in > Add a new way to sign in or verify. Then add the Microsoft Authenticator app or a passkey, so any future check only takes a tap.

Looking forward to your update.