Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,753 questions
2 answers
School versus personal account
The school account is overriding my personal Microsoft 365. How do I fix this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-08T14:15:03.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Candice Smitherman
0
Reputation points
answered
2026-11-08T14:49:33.26+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Excel android and onedrive fail constantly
I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…
Microsoft 365 and Office | Excel | For home | Android
Microsoft 365 and Office | Excel | For home | Android
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
348 questions
asked
2026-11-08T03:52:26.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Born Confused
0
Reputation points
commented
2026-11-08T14:45:54.8733333+00:00
Born Confused
0
Reputation points
2 answers
Microsoft fully hacked account recovery question
Hello Microsoft Support, My Microsoft account was stolen after I entered a verification code into a fake Minecraft Discord verification page. The attacker changed my primary email alias and added their own security verification methods. My original…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,753 questions
asked
2026-11-08T14:09:07.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jarosław Kozak
0
Reputation points
answered
2026-11-08T14:43:44.2833333+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Need help recovering a hacked email where the hacker has changed the phone number and domain
recently my computer became victim of a cyber attack, the attacker gained access to all my personal info including mails, passwords, phone numbers and bank details. some have been dealt with but currently my email is inaccessible to me. the attacker has…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,635 questions
asked
2026-11-08T11:49:32.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jan Yngve Fladmark
0
Reputation points
answered
2026-11-08T14:39:23.9866667+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
delete profile from laptop
I need to return my laptop to the manufacturer and unable to delete my profile from then laptop and revert to the factory setting. The problem is I need to insert an installation disk but the laptop didn't come with one. How can I delete my profile from…
Windows for home | Windows 11 | Accounts, profiles, and login
10,504 questions
asked
2026-11-08T14:02:54.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
PETER GRUEBER
0
Reputation points
edited an answer
2026-11-08T14:39:03.52+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
Urgent: Accidental deletion of entire Microsoft Entra tenant – request for recovery
Hello Microsoft Support, Approximately more than one week ago, I accidentally deleted my entire Microsoft Entra tenant. The deletion was unintentional. I still need the tenant for Microsoft Teams, which stopped working after the deletion. I cannot access…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,443 questions
asked
2026-11-08T13:35:44.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
------------- ---------
0
Reputation points
commented
2026-11-08T14:32:27.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,895
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to access and download my Power BI Analyst Associate certificate
I completed the learning of Power BI Analyst Associate certificate, and I still have no access to my certificate. How do i access it?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,771 questions
asked
2026-11-08T14:26:47.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patience Murugi
0
Reputation points
accepted
2026-11-08T14:28:41.31+00:00
Patience Murugi
0
Reputation points
2 answers
How to link xbox account with microsoft account when they a different
I have had an Xbox account with the same gamertag for years and also have a Microsoft account as well that is not associated with my Xbox account. How do I link my Xbox account up with my Microsoft account so I can redeem the points I earn from the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,771 questions
asked
2025-12-06T23:54:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Randy Britton
0
Reputation points
commented
2026-11-08T14:28:25.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jose Nego
0
Reputation points
1 answer
windows 11 not booting when i turn on secure boot
bios is on uefi and the files are gpt and i just updated my bios and it is still not working
Windows for home | Windows 11 | Performance and system failures
32,755 questions
asked
2026-10-18T09:16:46.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE1%3C/text%3E%3C/svg%3E)
eziks 100329
0
Reputation points
commented
2026-11-08T14:18:44.2966667+00:00
eziks 100329
0
Reputation points
3 answers
we have upgraded wifi,
but now epson printer is not connecting to computer have uninstalled and re installed but keep getting error stating ink system needs wifi conection and we have this anyone help?
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T13:40:35.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
andrew watson
0
Reputation points
edited an answer
2026-11-08T14:14:17.86+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
Practise Datasets mentioned in DP-750 course
Where can I find Practice Datasets mentioned in DP-750 course, the transportation scenario.
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,375 questions
asked
2026-11-08T10:36:36.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG3%3C/text%3E%3C/svg%3E)
GaneshRamdasKudale-3833
0
Reputation points
commented
2026-11-08T14:14:08.83+00:00
Julian Sharp
47,791
Reputation points
2 answers
locked out
i was trying to register for my ins through work website and Microsoft will not let me access what i need. i need help to get to my work website without Microsoft Interfering
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,243 questions
asked
2026-11-08T13:31:38.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
sherry thomas
0
Reputation points
answered
2026-11-08T14:13:36.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,620
Reputation points
Independent Advisor
4 answers
One of the answers was accepted by the question author.
how do I get rid of the screen about setting up microsoft services
Frequently when I boot my laptop, I get a screen saying "Your're almost done setting up your..." which talks about Microsoft services like "Backing up your files...", "Browse confidently...", "Collaborate in real…
Windows for home | Windows 11 | Settings
10,230 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
How to migrate certs from my previous working account to my personal account
Hi Team, I was a Microsoft employee back to 2026-09-11 and got some certifications last year under Microsoft account. Can you help to migrate these certifications from my previous Microsoft account into my current personal account? Thanks!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,771 questions
asked
2026-11-08T05:41:45.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 53%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Yinzi Wu
0
Reputation points
answered
2026-11-08T14:07:57.17+00:00
Julian Sharp
47,791
Reputation points
2 answers
Appeal: OnVUE Application Glitch and Abandoned Proctor Queue for AZ-900 Exam
Hello, I am writing to urgently appeal a technical case regarding my AZ-900 exam taken on November 3, 2026. During the exam, the OnVUE secure browser experienced a severe visual rendering failure. A large, empty rectangle box appeared on my screen,…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,771 questions
asked
2026-11-08T10:08:35.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.000000000000004%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Trizah Biwott
0
Reputation points
commented
2026-11-08T14:03:20.5033333+00:00
Julian Sharp
47,791
Reputation points
2 answers
How to know my product key for microsoft 365 Activation for word , excel etc.
my laptop model is dell inspiron 3505 ryzen 3. bought around 2021-22 in offline store.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,889 questions
asked
2026-11-08T13:27:17.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sumit mishra
0
Reputation points
answered
2026-11-08T14:01:40.8+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
PL-300 expired 4 days ago – Request for exception and unable to access Credentials Support
Hello, My PL-300 certification expired on November 4, 2026. Unfortunately, I accidentally mixed up its expiration date with my DP-700 certification, which expires on December 17, 2026. I understand the renewal policy, but I would like to kindly request…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,771 questions
asked
2026-11-08T13:15:10.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ali
0
Reputation points
answered
2026-11-08T14:00:48.3666667+00:00
Julian Sharp
47,791
Reputation points
1 answer
Non system files (data files I've created ) appear now with the system attribute set. preventing deletion, move or rename.
For the last few days, when I try to move, delete or rename a data file I've created (Word, Excel, audio files etc) which is not a system file, I get either a message warning me about the action on a "system " file or a denial. Apparently there…
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,425 questions
asked
2026-11-08T13:56:51.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Iggy
0
Reputation points
answered
2026-11-08T13:57:43.9133333+00:00
AI answer
2 answers
contact by phone or chat
How do I get to speak or chat to get help to help resolve my problem with outlook mail for MAC
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-08T13:14:05.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malcolm Swinburn
0
Reputation points
answered
2026-11-08T13:55:01.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
3 answers
Unable to get my Project Professional 2024 product key to attach to my account
I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…
Microsoft 365 and Office | Project | For home | Windows
Microsoft 365 and Office | Project | For home | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
139 questions
asked
2026-11-07T14:26:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Hart
0
Reputation points
answered
2026-11-08T13:51:16.6133333+00:00
Gregory Hart
0
Reputation points