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Emails end up in deleted folder when I try to move to my archive .pst folder

I use Outlook 365 Home. I primarily use a Live.com email address, but organize those emails into a separate .pst file with a complex folder structure. That .pst file is now just over 30GB in size. In that .pst file I create individual folders for…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-09T04:01:25.1633333+00:00
John 0 Reputation points
answered 2026-11-09T04:02:17.2166667+00:00

AI answer

2 answers

How to recover my data?

I need a way to recover my computer data! My computer showed this bitlocker blue screen and I followed the directions, but my computer is not connected to my account. Is there any way I can get my recovery key?

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-11-07T21:18:51.93+00:00
Chad Rounze 0 Reputation points
answered 2026-11-09T04:00:31.1133333+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Not able to access authenticator

I got a new phone and trying to log into school account and I can’t get the code from my app because it doesn’t even let me sign in to that app itself to verify and when I press can’t use authenticator it still asked me to get code from authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-09T01:22:52.0266667+00:00
Joel Gomez 0 Reputation points
edited the question 2026-11-09T04:00:24.05+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Windows Apps Can't Connect to Certain IPv6 Addresses. Any Ideas?

Hi everyone, Some applications suddenly can't connect to certain IPv6 destinations. I'm not sure whether Windows is having trouble with DNS, IPv6 configuration, routing, or network adapter settings. Where should I start troubleshooting? Any tips would be…

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked 2026-11-05T22:02:06.9933333+00:00
Oliver Mitchell 40 Reputation points
accepted 2026-11-09T03:59:24.15+00:00
Oliver Mitchell 40 Reputation points
0 answers

Mi cuenta fue bloqueada y no puedo acceder a ella en un momento crítico en el que estoy siendo hackeado y me están robando la información personal y metiéndome en múltiples deudas

ESPAÑOL/INGLÉS Mi cuenta fue hackeada de una manera no especificada, luego de varios intentas fallidos que tuve tratando de ingresar a mi cuenta para quitar todos los productos que se encuentren vinculados con la misma, Microsoft decidió bloquear mi…

Microsoft Security | Microsoft Entra | Other
asked 2026-11-09T03:56:41.4166667+00:00
Kevin Stick Herrera 0 Reputation points
2 answers

Playing Fortnite on Xbox cloud gaming app

Every time I try to play Fortnite it tells that I would have an hour of playtime but after around playing for thirty minutes, it disconnects me and says “how was your playtime session” and it gives me the option of good or bad. Ever since Xbox updated…

Windows for home | Other | Gaming
asked 2026-11-08T21:30:30.3333333+00:00
Ryan Valencia 0 Reputation points
answered 2026-11-09T03:54:19.99+00:00
Ryan Valencia 0 Reputation points
2 answers

grant permissions to a minor account in the settings

How do I grant permission to a minor account? this is in the settings of mircrosoft 365

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

334 questions
asked 2026-11-09T03:00:05.5433333+00:00
Admin Church 0 Reputation points
answered 2026-11-09T03:53:01.4233333+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
0 answers

Microsoft for Startups Verification Failed — Request for Manual Review (Provincial Canadian Registry)

My Microsoft for Startups business verification failed without a specific reason, and the “Your Microsoft Team”/"Get program support" option is completely missing on my dashboard. The company is legally registered at the provincial level in…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,888 questions
asked 2026-11-09T03:51:57.9633333+00:00
Kauthara Som 0 Reputation points
2 answers

Adding Calendar Events in the New (not improved) Outlook

Why is it SO DIFFICULT to add an event in the new Outlook? I add an event for 'all day', save, and it changes it to two days. I have to go back multiple times, switching dates, times, making it 'all day' again, toggling private/not, and eventually it…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-18T13:55:13.67+00:00
Grace L 0 Reputation points
answered 2026-11-09T03:51:40.55+00:00
Heather Dowling 0 Reputation points
1 answer

Supported Win32 LPAC token verification before ResumeThread – Windows 11 26H2 (build 26300.9818)

Title: Supported Win32 LPAC token verification before ResumeThread – Windows 11 26H2 (build 26300.9818) Hello Microsoft Windows Development team, We are developing a security-sensitive Windows process-isolation controller and need to verify that a newly…

Windows development | Windows API - Win32
asked 2026-11-03T11:25:05.4833333+00:00
Pål Bernhardsen 0 Reputation points
edited a comment 2026-11-09T03:50:27.99+00:00
Harry Nguyen (WICLOUD CORPORATION) 610 Reputation points Microsoft External Staff Moderator
1 answer

Disable C0-pilot

I am finding Co-pilot (Word & Excel) very annoying. How can I disable it?

Microsoft Copilot | Other
asked 2026-11-09T03:49:54.4233333+00:00
Merv Pegler 0 Reputation points
answered 2026-11-09T03:50:09.1933333+00:00

AI answer

1 answer

My laptop was stolen on the 8th November 2026 in the evening, how do I track it?

My laptop was stolen on the 8th November 2026 in the evening, how do I track it?

Windows for home | Other | Security and privacy
asked 2026-11-09T03:49:04.1066667+00:00
Moses Ogutu 0 Reputation points
answered 2026-11-09T03:49:20.2833333+00:00

AI answer

1 answer

Unsure about unpaid invoice

I received a message saying that my invoice has not been paid, but whenever I log into my Microsoft 365 account it says that I don't have any outstanding invoices

Microsoft 365 and Office | Other
asked 2026-11-09T02:32:41.7933333+00:00
Corina Kibsey 0 Reputation points
commented 2026-11-09T03:45:50.1066667+00:00
Corina Kibsey 0 Reputation points
2 answers

Reinstall Office

I am trying to reinstall my 2021 Office Home and Business account to my app and it keeps including 365 which I do not want. How can I just install 2021?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-05T00:06:31.48+00:00
John Closen 0 Reputation points
commented 2026-11-09T03:44:16.5466667+00:00
Norah-L 13,390 Reputation points Microsoft External Staff Moderator
1 answer

Can not change privacy & security settings for xbox.

starting a few days ago, I couldn't see people's messages on minecraft. I checked the xbox settings and it's set so that i can only see messages from minecraft friends. I have not messed with these settings and they're greyed out so I can't even change…

Windows for home | Other | Gaming
asked 2026-11-09T03:22:54.57+00:00
Nabiha daryani 0 Reputation points
answered 2026-11-09T03:40:00.1833333+00:00

AI answer

2 answers

Can't send emails from outlook to Hotmail Address's.

I can't send emails from outlook to Hotmail Address's. only recently. get message hotmail.com couldn't confirm that your message was sent from a trusted location. error 550 5.7.23

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-08T00:54:15.62+00:00
Lawrence Poletto 0 Reputation points
commented 2026-11-09T03:39:35.39+00:00
Lawrence Poletto 0 Reputation points
3 answers

Windows 11 Notepad spellcheck stops working at random

The spellchecker in Windows 11 Notepad stops working at random. This seems to affect entire pages. It neither highlights spelling mistakes nor corrects them. It is still turned on in the Notepad settings and Time & Language / Typing.

Windows for home | Windows 11 | Apps
asked 2026-11-07T20:47:36.14+00:00
Steven Cook 0 Reputation points
commented 2026-11-09T03:39:17.4166667+00:00
Norah-L 13,390 Reputation points Microsoft External Staff Moderator
2 answers

Trial would not start

I was at the very last step of beginning a trial of Microsoft Planner and Project Plan 3. I finally got to the last step and selected "Try Now". However I received an error "You've reached the subscription limit for this offer. Learn…

Microsoft 365 and Office | Project | Other | Other
Microsoft 365 and Office | Project | Other | Other

Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.

138 questions
asked 2026-11-08T02:16:26.38+00:00
enuenu 0 Reputation points
commented 2026-11-09T03:38:00.3266667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office login doesn't work with my school email

I downloaded the office apps, word, PowerPoint, etc. but I can't sign in with my student Microsoft account for some reason. There is this step by step tutorial on how to download the office apps through the student Microsoft account and that is what I…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-11-07T23:54:56.3866667+00:00
Gel 0 Reputation points
commented 2026-11-09T03:37:08.4533333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My incoming emails are bouncing back

my incoming emails are bounced back with error message AS9031519

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-11-09T03:32:48.7933333+00:00
albert rezko 0 Reputation points
accepted 2026-11-09T03:35:23.8066667+00:00
albert rezko 0 Reputation points