A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Excel has stopped working on my iMac. Why
cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine
Microsoft 365 and Office | Excel | For home | MacOS
Locked out of my Microsoft Account
Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone
I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
Broken headset but warranty date is incorrect
I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…
Windows for home | Other | Devices and drivers
Reset a Surface Pro 7 when Microsfoft Instructions do not work
Trying to Restore/Reset my Surface Pro. I have followed all Microsoft instructions to do so. They have failed. Example: Despite creating the Recovery Drive and restarting with the instructed volume down...the device will simply ignore the instruction…
Surface | Surface Pro | Install and update
Artifact Signing organization verification: "You need permission" despite matching email and Identity Verifier role
We are unable to complete Public Organization identity validation for Azure Artifact Signing (South Korea / Korea Central). The existing validation request is in "Action Required" status and asks us to complete identity verification. Both the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Difference between Create Basic Task and Create Task in Task Scheduler Library
What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?
Windows for home | Windows 10 | Settings
account hacked and lost all emails
My account was hacked on October 17th. My email was completely lost - all inbox, deleted, sent and junk emails were gone. My text messages were hacked. Several money accounts and online shopping accounts were hacked and purchases were made without my…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
I'm unable to receive any mail regarding OTP from other service
Hello, This is not an isolated incident. I have experienced this issue multiple times. Whenever I request a one-time password (OTP) from various services, I often don't receive the email at all. In some cases, the OTP arrives after 24 hours, by which…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
365 over road my preinstalled office 2024 perpetual licence
"I purchased an HP computer with a preinstalled lifetime Office 2024 license. Later I activated Microsoft 365 Personal using my email. Now Office shows only Microsoft 365 and my Services & Subscriptions page only shows Microsoft 365 Personal. I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
move files
how to move all my files from one drive to my pc hard drive
Windows for home | Windows 10 | Files, folders, and storage
how to adjust visio default setting for new documents in landscape mode?
How does one adjust visio default setting to use landscape mode when creating a new drawing? It is extremely rare to create a drawing in portrait mode, so having to manually change orientation every time seems like poor configuration. TIA for all…
Microsoft 365 and Office | Visio | Other | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
365 personal free trial on new laptop issue
Recently bought a new HP laptop that came with a free 1 year trial of Microsoft 365 Personal. First time using the laptop I would get a notification/pop-up saying to activate the free trial. Since my subscription to 365 I had through Dell was still…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
OneNote keeps crashing when hitting UNDO
Everytime I use OneNote on my Ipad it keeps crashing whenever I want to use the Undo button. I habe already updated the ipad as well as OneNote, restarted the ipad, reinstalled the app and disabled the stage manager but it all didn‘t help. I believe the…
Microsoft 365 Insider | OneNote | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically
Hotmail account recovery
Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
One Drive App on iPad , private and business account, one disappeared
I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…
Microsoft 365 and Office | OneDrive | For business | iOS
A Microsoft file hosting and synchronization service.
keep getting send/receive error when going to my email
I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Bill confession Need Human
Speak to human it appears that I have been billed twice I have two bills one says I have paid the other says I have not, Also I do not want to upgrade!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 tenant locked out – Sole Global Administrator never registered Authenticator – Need Tenant Recovery
Hello Microsoft Support Team, I am the owner of a Microsoft 365 Business organization purchased directly from Microsoft. I am currently unable to access my organization's administrator account. Situation: I know the correct password for my original…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Becoming a learning partner with MS
We want to offer to our students some courses designed to instruct them on working with azure cloud.
Community Center | Not monitored
Tag not monitored by Microsoft.