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2 answers

Excel has stopped working on my iMac. Why

cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T16:28:47.0166667+00:00
FRANK J MECHURA 0 Reputation points
answered 2026-11-08T17:05:06.39+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Locked out of my Microsoft Account

Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T16:25:13.44+00:00
Victor Chardonnens 0 Reputation points
answered 2026-11-08T17:14:05.07+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
1 answer

Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone

I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T16:12:03.6666667+00:00
PauleBollen-9983 0 Reputation points
answered 2026-11-08T16:12:21.9966667+00:00

AI answer

1 answer

Broken headset but warranty date is incorrect

I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…

Windows for home | Other | Devices and drivers
asked 2026-11-08T16:10:40.8433333+00:00
Connor Strickson 0 Reputation points
commented 2026-11-08T18:48:09.7366667+00:00
CrazyKats 20,295 Reputation points Volunteer Moderator
1 answer

Reset a Surface Pro 7 when Microsfoft Instructions do not work

Trying to Restore/Reset my Surface Pro. I have followed all Microsoft instructions to do so. They have failed. Example: Despite creating the Recovery Drive and restarting with the instructed volume down...the device will simply ignore the instruction…

Surface | Surface Pro | Install and update
asked 2026-11-08T16:05:46.4433333+00:00
Janice 0 Reputation points
answered 2026-11-08T23:30:27.87+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing organization verification: "You need permission" despite matching email and Identity Verifier role

We are unable to complete Public Organization identity validation for Azure Artifact Signing (South Korea / Korea Central). The existing validation request is in "Action Required" status and asks us to complete identity verification. Both the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,714 questions
asked 2026-11-08T16:03:28.1933333+00:00
Corp AMSquare 0 Reputation points
1 answer

Difference between Create Basic Task and Create Task in Task Scheduler Library

What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?

Windows for home | Windows 10 | Settings
asked 2026-11-08T16:01:44.54+00:00
Peter Trickey 0 Reputation points
edited an answer 2026-11-08T16:19:08.5033333+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
2 answers

account hacked and lost all emails

My account was hacked on October 17th. My email was completely lost - all inbox, deleted, sent and junk emails were gone. My text messages were hacked. Several money accounts and online shopping accounts were hacked and purchases were made without my…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T15:58:41.32+00:00
HEATHER AHERN 0 Reputation points
answered 2026-11-08T18:07:56.42+00:00
Virginia M 42,495 Reputation points Independent Advisor
0 answers

I'm unable to receive any mail regarding OTP from other service

Hello, This is not an isolated incident. I have experienced this issue multiple times. Whenever I request a one-time password (OTP) from various services, I often don't receive the email at all. In some cases, the OTP arrives after 24 hours, by which…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T15:58:13.5933333+00:00
Partho Roy 0 Reputation points
1 answer

365 over road my preinstalled office 2024 perpetual licence

"I purchased an HP computer with a preinstalled lifetime Office 2024 license. Later I activated Microsoft 365 Personal using my email. Now Office shows only Microsoft 365 and my Services & Subscriptions page only shows Microsoft 365 Personal. I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T15:57:50.7266667+00:00
Tyler Wright 0 Reputation points
answered 2026-11-08T16:32:16.7833333+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

move files

how to move all my files from one drive to my pc hard drive

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-08T15:55:37.9633333+00:00
Ricky Broussard 0 Reputation points
answered 2026-11-08T16:21:44.0466667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
2 answers

how to adjust visio default setting for new documents in landscape mode?

How does one adjust visio default setting to use landscape mode when creating a new drawing? It is extremely rare to create a drawing in portrait mode, so having to manually change orientation every time seems like poor configuration. TIA for all…

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-11-08T15:50:55.0766667+00:00
Don Brutzman 0 Reputation points
answered 2026-11-08T17:49:41.84+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
2 answers

365 personal free trial on new laptop issue

Recently bought a new HP laptop that came with a free 1 year trial of Microsoft 365 Personal. First time using the laptop I would get a notification/pop-up saying to activate the free trial. Since my subscription to 365 I had through Dell was still…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-08T15:50:37.1266667+00:00
Mark Hinton 0 Reputation points
commented 2026-11-08T18:40:02.7433333+00:00
Ivan B 127K Reputation points Independent Advisor
1 answer

OneNote keeps crashing when hitting UNDO

Everytime I use OneNote on my Ipad it keeps crashing whenever I want to use the Undo button. I habe already updated the ipad as well as OneNote, restarted the ipad, reinstalled the app and disabled the stage manager but it all didn‘t help. I believe the…

Microsoft 365 Insider | OneNote | iOS
asked 2026-11-08T15:41:09.96+00:00
E. Leblanc 0 Reputation points
edited the question 2026-11-08T15:45:39.7833333+00:00
E. Leblanc 0 Reputation points
1 answer

Hotmail account recovery

Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T15:40:40.5466667+00:00
Yusuf Sinah 0 Reputation points
answered 2026-11-08T15:41:18.9733333+00:00

AI answer

2 answers

One Drive App on iPad , private and business account, one disappeared

I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-11-08T15:36:46.39+00:00
Alexander Rosenkranz 0 Reputation points
edited an answer 2026-11-08T17:01:08.2866667+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
2 answers

keep getting send/receive error when going to my email

I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T15:35:39.5033333+00:00
Jane Wyman 0 Reputation points
answered 2026-11-08T17:08:01.41+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
2 answers

Bill confession Need Human

Speak to human it appears that I have been billed twice I have two bills one says I have paid the other says I have not, Also I do not want to upgrade!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T15:30:48.7433333+00:00
Christie Splitstone 0 Reputation points
answered 2026-11-08T15:45:37.4033333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 tenant locked out – Sole Global Administrator never registered Authenticator – Need Tenant Recovery

Hello Microsoft Support Team, I am the owner of a Microsoft 365 Business organization purchased directly from Microsoft. I am currently unable to access my organization's administrator account. Situation: I know the correct password for my original…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-08T15:22:16.17+00:00
Maria 0 Reputation points
answered 2026-11-08T15:55:55.3933333+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
1 answer

Becoming a learning partner with MS

We want to offer to our students some courses designed to instruct them on working with azure cloud.

Community Center | Not monitored
asked 2026-11-08T15:14:17.21+00:00
Tom Dawson 0 Reputation points
edited the question 2026-11-08T23:45:24.52+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator