A family of Microsoft word processing software products for creating web, email, and print documents.
Select Print on document with several TOCs Word for MacOS Update Table of Contents message requires many clicks on OK
I have a word template that has 6 TOCs in it. I created a new document using this template. If I make changes to any of the headings and select File > Print, Word displays the Update Table of Contents message box and I must click OK 6 times, once for…
Microsoft 365 and Office | Word | For home | MacOS
Azure AI Search Free tier shows ServiceQuotaExceeded although quota shows 0 of 1 used
I am trying to create an Azure AI Search service using the Free (F) pricing tier. The deployment fails with: ServiceQuotaExceeded: Operation would exceed 'free' tier service quota. You are using 1 out of 1 'free' tier service quota. However, in Azure…
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
AI answer
Recover Admin Microsoft Account with Lost MFA Access
I have a tenant lockout situation where no global admin in the tenant has the necessary admin rights ( I am the admin) to re-register. MFA for my admin account apparently only using the Microsoft Authenticator app on my iPhone. I recently recovered my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Where are previous legacy Practice Assessment results now with the UI webpage updates?
Where are previous legacy Practice Assessment results now that Practice Assessments are removed and directed to the AI Skills Navigator? That means no one can see results of prior practice assessments! So much for studying and learning from past…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Can't claim 5 months of Spotify premium
I just claimed the reward and it's directing me to a page that says it's not available
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
Surface Laptop 7 for Business Keeps Crashing and Is Now Unusable: How Do I Escalate This?
We purchased two Surface Laptop 7 for Business devices 9 months ago with 3-year Microsoft Complete for Business coverage. Both devices have experienced repeated crashing. One has now reached the point where it is effectively unusable for…
Surface | Surface Laptop | Performance and maintenance
AI answer
outlook folder gone
I can enter Outlook, but resently I cannot find a specific folder named "bolig". I chatted with your support, and tried the suggestions, but with no help, and then I was cut off, and conversation seemed deleted by support. Is it possible to…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
Active subscription not recognised when creating a Flex Consumption Function App Hello Azure Support,
I’m unable to create a Node.js 22 Flex Consumption Function App in West US 3. Creation of its hosting plan fails with: Cannot find Subscription with name 6e24b43d-a57c-46d6-b88f-ea154e345c72. I have confirmed that the subscription is Active, my account…
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
AI answer
Best subscription for voluntary community groups
Can you recommend how i can subscribe to microsoft 365 with copilot for my voluntary community group?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
FIXED: OneDrive on SPO folder not found — startup working directory workaround (version 26.195)
This is a follow-up to an existing locked Microsoft Q&A discussion. I independently reproduced the problem and confirmed a workaround that survives a Windows restart. Moderators @best answer@ seemed unhelpful. see…
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
Images randomly stop displaying in Microsoft Sway after initially uploading successfully
I'm experiencing a recurring issue with images in Microsoft Sway. Images upload and display correctly initially, but after some time they stop loading and are replaced with the error: "Sorry, it looks like we are having trouble showing this…
Microsoft 365 and Office | Sway | For business
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
I cannot log in to my Oracle fusion hub.
I am considered an invalid user when i log in to oracle fusion hub.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
cannot signin to onedrive
Unable to sign in to OneDrive, I get error code 0X8004deca
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
AI answer
Artifact Signing organization identity validation still In Progress after completing personal verification on 22 October
Hello Microsoft Artifact Signing team, We need assistance with an existing Public organization identity validation request. Account name: serys-leadsb2b-signing Organization: SERYS ENERGIE & REAL ESTATE, S.L. Country: Spain Current identity…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
subscription
I am being charged twice a month for the same subscription. This has been going on since August, on the 5th and the 10th of each month
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Certificate
I just passed my certification exam this morning. Where can I find the certificate?
Community Center | Not monitored
Tag not monitored by Microsoft.
External user error message on sign in: 'Your sign-in was successful but does not meet the criteria to access'
Several of our external users accessing folders from a shared subsite are getting this error message when signing in: You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Extra SharePoint Storage
Our organization is our of SharePoint storage. I added additional licenses to our current monthly extra storage, but it did not change anything. Please advise how to purchase extra storage for our corporate SharePoint.
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
AI answer
Microsoft Rewards account repeatedly suspended without TOS violation – Gift card redemptions going pending then suspended
I need a human support agent to look into my Microsoft Rewards account because it has been suspended 3 times now, even though I follow all the rules without using any VPNs or bots. Every time I try to redeem a small gift card, it stays pending for 24…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Microsoft 365 not working
I have Microsoft 365 with updated subscription but I am unable to use word or excel what do I do?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.