Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
452 questions
1 answer
Learning Lab: Programmatic Advertising Learning Path badge not awarded after 100% completion (skill shows 3 of 5 credits)
Hi Microsoft Advertising team, I completed the Programmatic Advertising Learning Path in Learning Lab on 10 November 2026. All 5 courses show "Completed" and the path shows 100%, but the Programmatic Advertising skill badge still shows "In…
Microsoft Advertising | Other
asked
2026-11-12T15:27:55.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 28.999999999999996%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Muhammad Saad Arslan Sadiq
0
Reputation points
answered
2026-11-12T15:56:43.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Chris
0
Reputation points Microsoft External Staff
Moderator
1 answer
Family subscription link wont work. How do I fix it?
I had a personal subscription which lapsed. We have a family subscription which I tried to link my account to but I get a message that the link does not work - despite repeating a number of times.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,817 questions
asked
2026-11-11T10:14:13.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Keith OToole
0
Reputation points
commented
2026-11-12T15:56:41.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
183.1K
Reputation points
Independent Advisor
2 answers
How do I change my monthly subscription to Microsoft 365 Business Basic to a yearly subscription?
I have selected products, and then my license. When I click on "subscription length and billing frequency", the window doesn't load.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,458 questions
asked
2026-11-07T18:45:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Genevieve Besser
0
Reputation points
commented
2026-11-12T15:55:27.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,955
Reputation points Microsoft External Staff
Moderator
5 answers
My windows clipboard is not working,
When the computer starts it works for a few minutes then stops. Copied items not added to the clipboard and when yo try to past from the clipboard nothing happens, The computer needs to be restarted.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,115 questions
asked
2026-11-09T23:43:06.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
William Hurley
15
Reputation points
commented
2026-11-12T15:55:14.3366667+00:00
William Hurley
15
Reputation points
2 answers
Drag and Drop Emails from New Outlook into Custom Web Applications
Hello Microsoft Team, We have a custom web application that allows users to drag and drop entire email messages from Classic Outlook into a browser upload area. This functionality does not work with New Outlook for Windows. When dragging an email into…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
1,024 questions
asked
2026-11-12T14:19:59.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Marko Radosevic
0
Reputation points
answered
2026-11-12T15:55:13.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,735
Reputation points
Independent Advisor
3 answers
Transfer OneDrive personal account that is over the 5GB limit to a OneDrive Family Plan
My personal OneDrive account has expired and has 22GB. I want to trans fer the data to my wife's Family Plan. I seem to be unable to download my personal One Drive to File Explorer because it is more than 5GB
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,442 questions
asked
2026-11-12T15:12:15.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 99%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yancey Brame
0
Reputation points
answered
2026-11-12T15:55:07.4066667+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
6 answers
Edge displaying websites incorrectly
The latest version of Edge is causing issues with multiple websites being displayed. I have found that I need to constantly change screen colors to read text. System color often changes black text to white. Some site left side menu display gets…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,707 questions
asked
2026-11-11T14:43:20.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 59%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Timothy Pitts
0
Reputation points
answered
2026-11-12T15:54:36.9+00:00
SD - IA
183.1K
Reputation points
Independent Advisor
2 answers
Laptop screen is black when fully opened
This occurred after I installed a security update for Windows 11 the night of 11/11/2026. Since then, I have only been able to see things on my Dell laptop when it is barely opened. The functions of my laptop still work when the screen is black, such as…
Windows for home | Windows 11 | Display and graphics
5,430 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Login keeps saying password is wrong.
I've changed my password like 20 times now and no matter what whenever I try to log into something with a password it says incorrect. I can get into some things with passkeys but nothing where a password is required. I've deleted caches and entered…
Windows for home | Windows 11 | Accounts, profiles, and login
10,531 questions
asked
2026-11-12T15:45:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 12%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cal Potter
0
Reputation points
answered
2026-11-12T15:50:34.8933333+00:00
AI answer
1 answer
how to fix function of navigation pane keeps jumping to first page
the Navigation pane is not working properly when want to go to a specific page it keeps jumbing back at page one. how can I fix it
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,932 questions
asked
2026-11-11T16:55:19.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 28.000000000000004%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Efthalia Tsiavou
0
Reputation points
commented
2026-11-12T15:50:17.1466667+00:00
Bob Jones AKA CyberTaz MVP
438.6K
Reputation points
2 answers
Copilot is not working
When I just type, "Hi" into copilot, it returns with, "We're temporarily unable to respond to this volume of requests. Please try again later." Why can't I use my copilot?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
386 questions
asked
2026-10-22T00:26:58.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Anna Hutcheson
0
Reputation points
commented
2026-11-12T15:48:16.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Khanh Pham
95
Reputation points
1 answer
GoPhish Phishing simulation and Suspected Microsoft 365 URL Detonation
I am conducting a third-party phishing simulation and reports that the simulation URLs are being accessed before the intended recipients interact with the test messages. These automated accesses are affecting the accuracy of the phishing-training…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
254 questions
asked
2026-11-12T15:42:52.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 51%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jonathan Mwizerwa
0
Reputation points
answered
2026-11-12T15:45:38.3933333+00:00
AI answer
1 answer
Requesting a wider variety of Windows background pictures
The randomized background pictures on Windows never have pictures of Africa, unless it's a picture of an animal. Africa has some beautiful scenery. Can you all begin to include pictures from the continent?
Windows for home | Windows 11 | Display and graphics
5,430 questions
asked
2026-11-12T15:42:39.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 18%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KW
0
Reputation points
answered
2026-11-12T15:43:46.4133333+00:00
AI answer
3 answers
MS Office Desktop Versions will not respond on my MAC after technical support
I contacted support who, after 4.5 hours, disconnected. I cannot open desktop version of office. Here are the details: PLEASE NO ONE TELL ME TO UPDATE MY OS OR OFFICE. I have a 2017 MAC running Ventura 13.7.8. This is the last supported OS this MAC can…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,639 questions
asked
2026-11-12T14:20:23.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dianne Souder
0
Reputation points
commented
2026-11-12T15:41:37.86+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
Cannot activate Microsoft 365
I am unable to create or edit on Microsoft 356. This has just occurred and is the same on all our family devices. If i click on the banner it tells me to activate, if I click on that it tells me that something has gone wrong but gives no further…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,472 questions
asked
2026-11-12T15:04:27.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 24%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michael Drummond Smith
0
Reputation points
answered
2026-11-12T15:41:13.0166667+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
1 answer
Azure Edition VM on Azure Local migrated via Azure Migrate: "Activate Windows by enabling Azure benefits" although AVMA shows Licensed (AzureMetadataResponse = 4294967295, LicenseImdsIntegration fails with 0x800B0004)
Environment Azure Local, 2 nodes, version/build: 12.2609.1003.7 OS Build 26100 Guest: Windows Server 2025 Datacenter: Azure Edition, build 26100, Generation 2, Secure Boot on, no vTPM VM was migrated with Azure Migrate. Before that it ran on a…
Azure Arc
Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
648 questions
asked
2026-11-11T10:39:12.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gary
5
Reputation points
answered
2026-11-12T15:40:22.51+00:00
Vasileios Dionysopoulos
821
Reputation points
1 answer
subscription
was prompted that subscription expired. renewed on 11/3 - have bank transaction - but keep getting renewal notices and still do not have access to edit word excel docs
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,801 questions
asked
2026-11-12T15:04:30.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
James Armagost
0
Reputation points
answered
2026-11-12T15:39:41.9566667+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
3 answers
Tenant sites are in read-only right now message.
OneDrive allocation: 1 TB OneDrive usage: approximately 1 GB / 0.1% Local PC free space: approximately 363 GB Microsoft 365 Business Standard with Copilot subscription: Active OneDrive client reset has been attempted without resolving the problem …
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,507 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 55.00000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
1 answer
reoccurring credit card charge
I am receiving a reoccurring charge on my credit card for $24.37. It is showing on my bill as MICROSOFT Z73ZY1MW1VQR98053. I do not know what this charge is for.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,639 questions
asked
2026-11-12T15:36:57.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gina Rajchel
0
Reputation points
answered
2026-11-12T15:38:44.2966667+00:00
AI answer
2 answers
I have two accounts - how can I convert them to one
I have two accounts with different e-mail addresses. I got a reminder to pay for next year, but I wanted the other e-mail adress to be the "main account" so I started a new subscription with that e-mail adress instead. My question is how does…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,801 questions
asked
2026-11-12T14:25:06.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 28.999999999999996%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anita
0
Reputation points
answered
2026-11-12T15:38:24.28+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor