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Paying for microsoft 365, but can't find the account.

I am paying monthly for microsoft 365 office, but on the 2 email addresses I have, it says I do not have any paid membership. I cannot remember on which account I did the membership years ago. What do I do to cancel it? I have already cancelled it on…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T07:23:32.9966667+00:00
Lene Pedersen 0 Reputation points
answered 2026-11-08T07:24:38.9266667+00:00

AI answer

1 answer

hacker changed everything how to recover my account , recovery form not working it to be frustrated

WhatsApp Image 2026-11-08 at 12.47.06 PM.jpeg

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T07:22:23.86+00:00
Mohamed Luqmaan 0 Reputation points
answered 2026-11-08T07:29:54.28+00:00
Mohamed Luqmaan 0 Reputation points
0 answers

o fix SpecialPooldetectedMemory Corruption (0xC1)

Inspiron AIO crashes with error message SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (0Xc1)

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-08T07:21:46.87+00:00
Bob Augusteyn 0 Reputation points
1 answer

Copilot M365 chat history does not download correctly

When I try to export my Copilot Chat history, conversations that were created in the former Copilot M365 don't export correctly. Only user queries are exported, but AI responses come out as blank rows - no data. Please advise how to solve the problem.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-08T07:15:28.89+00:00
Lucy Busija 0 Reputation points
answered 2026-11-08T07:16:47.0666667+00:00

AI answer

1 answer

Organization identity validation failed after Verified ID success - backend review requested

Hello Microsoft Artifact Signing team, Our existing Organization/Public identity validation changed to Failed after the representative completed the Microsoft Verified ID flow. Please investigate the existing request and advise on recovery before we…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,700 questions
asked 2026-11-08T07:14:12.23+00:00
한상명 0 Reputation points
answered 2026-11-08T07:14:59.1933333+00:00

AI answer

1 answer

translate function disappeared from Excel 365

Hi, I have been using Translate function in Excel for long time, today I found Error "#Name appears in all my sheets, tried new sheet and realized the translate function disappeared, can anyone…

Microsoft 365 Insider | Excel | Windows
asked 2026-11-08T06:49:45.8+00:00
Al Metwaly, Ahmad 0 Reputation points
answered 2026-11-08T06:50:45.6366667+00:00

AI answer

1 answer

How to return date value based on "day of week" value in Excel

I am designing a habit tracker for my own personal use. There are three categories in this habit tracker, and all three are based on days of the week. One category is M, T, W, Th, F, Sat, the second category is M, W, F, and the third category is T, Th,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-08T06:48:29.1333333+00:00
Private PNW 0 Reputation points
answered 2026-11-08T06:49:50.23+00:00

AI answer

0 answers

is there a way to get my account back that has been hacked i cant

We couldn't find an account with that username. Try another, or get a new Microsoft account. this is the pop out when i try to login into my account everything is correct and if possible can i get into a live call pretty sure the alias has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T06:43:17.94+00:00
rain tempest 0 Reputation points
edited the question 2026-11-08T06:43:56.7433333+00:00
rain tempest 0 Reputation points
2 answers

How to acitvite bluetooth in my pc

I can not able to connect my pc bluetooth with my bluetooth neck band. I cann't able to turn on my bluetooth in my pc

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T06:39:27.8633333+00:00
Mabinkumar Lingaraj 0 Reputation points
answered 2026-11-08T07:12:50.1+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

AADSTS500571: personal Microsoft account locked out of Azure portal (account locked)

Signing in to portal.azure.com with my personal Microsoft account fails with "Your account has been locked. Contact your support person to unlock it, then try again." (AADSTS500571). The account itself is healthy: I can sign in to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T06:22:55.5+00:00
子夏 祁 0 Reputation points
edited the question 2026-11-08T06:31:35.42+00:00
子夏 祁 0 Reputation points
2 answers

microsoft authenticator on phone not connecting with with Freelance portal website when prompted to add 6 digit number. Also not connecting on pc.

Trying to sign in on TPH freelance portal and then it prompts for authenticator 6 digit. I intially downloaded microsoft authenticator 2fa on pc which I have since uninstalled as I intially thought this was the problem when accessing TPH freelance via my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T06:19:04.8633333+00:00
Deb 0 Reputation points
edited the question 2026-11-08T06:47:15.3733333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer

Microphone is not working but icon remains

PROJECT 2026 My inbuilt microphone has stopped worked and keeps asking me to Please connect to an audio input device- ThinkpadX1 I have run every troubleshooting available no luck something is not recognising the microphone. the microphone icon has a…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-08T06:18:54.6966667+00:00
Helen Broderick 0 Reputation points
answered 2026-11-08T06:19:44.0966667+00:00

AI answer

0 answers

Content control field in Word document table cell

Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T06:13:45.2366667+00:00
Dale Webb 15 Reputation points
0 answers

Can't mbr2gpt to upgrade to windows 11

I'm trying to convert my disks so I can upgrade with out loosing data on the disk but when I try to convert in disk management it's grayed out and through command prompt is says cannot find OS partitions for disk 0

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-08T06:10:54.7233333+00:00
Collin Pitts 0 Reputation points
1 answer

Artifact Signing individual identity

Title: Artifact Signing individual identity validation: "You need permission" because my personal Microsoft account signs in on tenant "Microsoft Accounts" I'm an individual developer in the US setting up Azure Artifact Signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,700 questions
asked 2026-11-08T05:59:01.42+00:00
Jessie Parker 0 Reputation points
answered 2026-11-08T06:00:26.2266667+00:00

AI answer

0 answers

Why is it so hard to permanently disable the "Turn off developer mode extensions" popup in Edge stable?

Hello everyone, I am currently running Windows Insider Preview (Build 26200) and I use Microsoft Edge as my primary browser. For my daily workflow, I need to keep Developer Mode permanently active because I run multiple local/unpacked extensions. Every…

Microsoft Edge | Browser extensions | Windows 11
asked 2026-11-08T05:57:51.47+00:00
八神 アンドレ伊織 40 Reputation points
1 answer

outlook.com couldn't confirm that your message was sent from a trusted location.

had the same email account for years without any issues. now whenever we try to email anyone with a hotmail, msn, outlook or live address we get the following message. it has been 3 days now outlook.com couldn't confirm that your message was sent from a…

Microsoft 365 and Office | Other
asked 2026-11-08T05:43:40.12+00:00
Scarborough - Enquiry 0 Reputation points
commented 2026-11-08T06:27:47.4933333+00:00
Scarborough - Enquiry 0 Reputation points
0 answers

Changing outlook account on computer while old one is compromised and inaccessible

I have a Windows 11 AX18PRO, my personal outlook was compromised and the person who hacked it changed my passcode, username, and removed all of my PINs/Backups. I can't sign into my computer even with my new outlook and it keeps telling me to reset my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T05:43:19.5633333+00:00
SubspaceMark 0 Reputation points
1 answer

How to migrate certs from my previous working account to my personal account

Hi Team, I was a Microsoft employee back to 2026-09-11 and got some certifications last year under Microsoft account. Can you help to migrate these certifications from my previous Microsoft account into my current personal account? Thanks!

Community Center | Not monitored
asked 2026-11-08T05:41:45.57+00:00
Yinzi Wu 0 Reputation points
edited the question 2026-11-08T06:57:25.4733333+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
0 answers

MSN Explorer add new member error

When trying to create a msn.com e-mail address for new member I get the following error code Failed to add ********@msn.com to your membership. If this problem persists,please contact customer support. (Error Code: 0x80045024) I have cleared the cache…

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T05:39:03.38+00:00
SurfaceDevices-2154 0 Reputation points