Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
977 questions
1 answer
OneDrive for Business always loosing connection to location on local drive
This is a follow up of this issue. I'm starting from resetting OneDrive and deleting the credentials, because that's easier to tell the story: Since this is normally how I solve sync issues as a last resort I ran…
Microsoft 365 and Office | OneDrive | For business | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
One Drive missing files and folders on both PC app and Online Backup after factory reset
A couple of days ago I experienced a fatal error on my Windows 11 PC that automatic repair or booting in Safe Mode was unable to repair. Ultimately I was forced to wipe my PC and reinstall Windows 11 from a USB flash drive. After re-installing/signing…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-11-07T18:00:20.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SBrewer
0
Reputation points
answered
2026-11-07T18:01:05.1466667+00:00
AI answer
2 answers
Remove tenant from a domain which you don't have admin rights to
I have purchased a domain name alongside Microsoft 365 to allow me to create a professional email address for the domain. When I went to create the address I got an error message saying there was already an email address assigned to that domain. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,223 questions
asked
2026-11-05T12:47:41.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 35%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Denise Russell
0
Reputation points
commented
2026-11-07T18:00:18.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,805
Reputation points
Independent Advisor
3 answers
How to remove watermark from word document
Hello, I have followed the various instructions for removing a watermark from a word document (using the 'design' and 'header' sections) but nothing appears to be working. Any help please?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,290 questions
asked
2026-06-29T10:49:47.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Georgina
0
Reputation points
recommended
2026-11-07T17:58:55.4366667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
0 answers
How Do I get a refund from Microsoft?
Yesterday I purchased Microsoft Office and paid about £89 with my credit card. However, it could not be downloaded to my MacBook because it can't be installed on Monteray OS because macOS version 14 or later is required. How do I get a refund. I have…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,918 questions
asked
2026-11-07T17:58:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 53%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
June Richards
0
Reputation points
asked
2026-11-07T17:58:17.61+00:00
June Richards
0
Reputation points
3 answers
How to fix unreadable content in Word Document
When I try to open one document specifically this pop up appears If I click yes my computer creates another copy of the document that is not autosaved. If I click no the below pop up appears I want to be able to access the document and not have to…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,397 questions
asked
2026-11-07T17:46:08.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jadyn
0
Reputation points
answered
2026-11-07T17:56:04.5166667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How to sequentially number comments in Word 365
I want to number my review comments sequentially that I add to Word documents (as I have done for years in the previous Word program). How do you do this in Word 365?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,290 questions
asked
2023-08-13T15:34:12.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 50%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
White, Robin P
25
Reputation points
edited the question
2026-11-07T17:52:21.8466667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot access my own OneDrive files, says I do not have permission.
Something happened to my OneDrive, when I opened it initially it said I had been locked out so I signed back in. I am using OneDrive on the Edge browser. When I go to the My files tab, it says this: "Unknown render failure. Attempted to perform an…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-11-07T17:49:39.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Max A
0
Reputation points
answered
2026-11-07T17:50:41.4766667+00:00
AI answer
1 answer
I am adding my son to family 365 but he gets error message
I have 365 family. I am adding my son with his new windows computer. 365 says "sorry, something went wrong" try again or wait. it won't let him activate.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-11-07T17:48:47.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jon Huard
0
Reputation points
answered
2026-11-07T17:49:33.43+00:00
AI answer
1 answer
How do I resume a remote session which was interupted yesterday afternoon?
Yesterday I engaged with an agent identifying as Maurya R.. on chat. After approsimately 1 hour of back and forth the agent proposed a remote session to solve the problem. (the chat was fraught with stress and tension because the agent's entries were…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,878 questions
asked
2026-11-07T16:52:01.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jim Parker
0
Reputation points
answered
2026-11-07T17:48:52.2566667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Doug Robbins Mail Merge Field Character Limit Inquiry
What is the character limit for a merge field? I have a field of about 38 characters including spaces in my merge document. However, in the document where I've inserted the merge field, I am seeing the following text: "Error! No document variable…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,027 questions
asked
2026-11-07T17:47:49.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Damon Love
0
Reputation points
answered
2026-11-07T17:48:28.4066667+00:00
AI answer
0 answers
Excel not opening in Microsoft Office Professional 2007.
Excel will open, but only after several tries or waiting a long period for it to open. I uninstalled and reinstalled my M.O.P. 2007 from my CD and Excel was opening fine after a clean install. Several days later the Excel was having problems opening…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,097 questions
1 answer
Unfreeze One Drive
How do I unfreeze my OneDrive account now that I have created more space ?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,155 questions
asked
2026-11-07T17:43:01.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bernie Rawdan
0
Reputation points
answered
2026-11-07T17:43:31.0966667+00:00
AI answer
2 answers
Tracking edits does not work
My Word fails to track the changes I need to make to help another author. I followed all the instructions on this site but got no results. I've used tracking in the past.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,302 questions
asked
2026-11-07T14:31:46.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jurek Kolasa
0
Reputation points
edited an answer
2026-11-07T17:43:00.93+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,105 questions
asked
2026-11-05T13:56:20.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
ogunleye shola
0
Reputation points
edited an answer
2026-11-07T17:42:26.07+00:00
Alina Le
5,805
Reputation points
Independent Advisor
2 answers
Microsoft Project for Desktop download
Hi, My colleague has a license Planner and Project Plan 3 and activated Desktop Client for Project Online App in Microsoft admin. However, the App does not appear for download following the instructions on this page…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,744 questions
asked
2026-11-06T09:00:19.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sofia Terekhova
0
Reputation points
edited an answer
2026-11-07T17:40:18.8966667+00:00
Alina Le
5,805
Reputation points
Independent Advisor
2 answers
Cannot access Documents
We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-11-03T16:44:21.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kay Weeks
0
Reputation points
commented
2026-11-07T17:40:12.46+00:00
Francisco Montilla
31,825
Reputation points
Independent Advisor
1 answer
How do I download Microsoft 365 on iPad Pro?
I hold a personal Microsoft 365 subscription and want to download it on iPad Pro third generation. Can I have your guidance?
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
185 questions
asked
2026-11-07T16:45:28.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 14.000000000000002%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Simona Hawkins
0
Reputation points
answered
2026-11-07T17:39:24.1333333+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
transfer office to new laptop
I have office on my other laptop, but can't seem to get it on the new one? Can I do that or do I need to pay for a new subscription? I am using a Mac.. Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4 cc
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-07T17:37:24.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jana Bartels
0
Reputation points
answered
2026-11-07T17:37:38.8733333+00:00
AI answer
5 answers
Onedrive keeps failing to sync and won't recover until reinstall
As stated. Can't access files in onedrive from PC. 3rd time in 2 weeks... Last time I did a witches brew of login. logout/reset/resintalls. Cannot get any support. Zero, just go around and Circles with 18 chat bots. would cancel and demand credit card…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,737 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)