323 questions with Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts tags

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I cannot remove guest invitation from my personal Teams account ...

Soy titular de una cuenta Microsoft personal y suscriptor de Microsoft 365. En Microsoft Teams aparece una organización llamada "[Nota del moderador: Se ha eliminado la información de identificación personal] (srihira.onmicrosoft.com)" asociada…

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asked 2026-10-01T20:48:31.1166667+00:00
Alejandrina Contreras Zavala 0 Reputation points
commented 2026-10-02T19:21:01.79+00:00
Hendrix 1,670 Reputation points Independent Advisor
2 answers

I have teams with two different organizations that use the same email address. How can I add the second organization to my teams?

I have a work account that I use for teams messages. I recently got added to a customer's organization under the same email address. When I try to "Add another account" on my teams, it does not work since it is the same email. I can see I am a…

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asked 2026-09-22T22:03:00.4633333+00:00
Larkin, Aine 0 Reputation points
edited a comment 2026-09-24T14:54:58.2666667+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

My personal and business alias are conflicting

I have a personal microsoft account and a business account. They have always been separate by choosing the profile to use. Through my business account, I am part of a client Teams account as an approved tenant. Every time I try to log in now, it…

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asked 2026-09-22T18:38:11.0566667+00:00
KEVIN KRAMER 0 Reputation points
commented 2026-09-23T20:41:52.17+00:00
Ivory 1,825 Reputation points Independent Advisor
1 answer

Cannot remove organization in Teams

I have been added to Microsoft Higher Education community teams some years ago and it has been showing as an organization (Microsoft) in Teams. I can no longer sign in to this, I get an error that my account is locked and our administrator says that…

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asked 2026-09-15T12:14:13.68+00:00
JessL 0 Reputation points
commented 2026-09-16T16:47:11.6266667+00:00
BabybooHN 3,290 Reputation points Independent Advisor
2 answers

Delete Teams desktop app sign-in accounts

When I launch Team in the desktop application on my mac I get two business accounts that I no longer use, I deleted the keychain entries, uninstalled the application, reinstalled it but everything remains the same. I need to remove those accounts from…

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asked 2026-08-28T18:05:19.31+00:00
Knox Aurelia 0 Reputation points
commented 2026-08-31T02:29:52.35+00:00
BabybooHN 3,290 Reputation points Independent Advisor
2 answers

Error when adding another account to Teams - User actionable configuration error

Hi; in Teams whilst trying to add another account, [Moderator note: Personally Identifiable Information removed]@ollerton-commercial.co.uk to my [Moderator note: Personally Identifiable Information removed]@outlook.com account I get the following error…

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asked 2026-08-21T10:18:52.59+00:00
Mark Ollerton 0 Reputation points
edited a comment 2026-08-25T04:38:59.3933333+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
1 answer

Cannot login to Teams via my Business Account

Hi there I have 2 accounts a personal and a business both have the emails When I try to add my business login to teams I can't it keeps throwing this error and I'm stuck going around in circles (see below). I've tried deleting, clearing cache, removing…

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asked 2026-08-17T10:01:03.6366667+00:00
Channon Coaching 0 Reputation points
commented 2026-08-23T18:40:28.23+00:00
Heimerdinger 630 Reputation points Independent Advisor
1 answer

How to fix adding your works org on your teams on Pura 70

How can I add my works org onto teams or or to log into it cause it doesn't load gives a code everytime

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asked 2026-08-22T18:19:27.63+00:00
Teams org doesn't laod 0 Reputation points
answered 2026-08-22T18:35:02.6333333+00:00
Jayden-P 3,210 Reputation points Independent Advisor
1 answer

Log in credentials and alias emails

I tried to log into a Microsoft teams meeting this morning and I got a message that I could not use my account for that meeting. In my attempts to get in, I've resent passwords multiple times, switched accounts, etc. I seem to be in a loop.

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asked 2026-08-19T19:16:46.32+00:00
janette eckert 0 Reputation points
edited an answer 2026-08-19T20:33:26.3+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
2 answers

I’m currently unable to log in to the company account via Microsoft Teams. Could you please help me resolve this issue?

The issue started this morning when several employees reported that they were unable to log in to their company accounts through Microsoft Teams. Initially, around 10–12 employees were affected. In the afternoon, more employees started experiencing the…

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asked 2026-08-18T14:43:44.7266667+00:00
Nutthapon Reewason 0 Reputation points
commented 2026-08-19T08:30:17.75+00:00
Hin Vo 1,190 Reputation points Independent Advisor
2 answers

sign in ID

When I open teams, it automatically sets to old user id. How do I change the user id?

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asked 2026-08-17T02:36:54.9+00:00
Kellogg, Sheila 0 Reputation points
answered 2026-08-17T02:48:28.03+00:00
BabybooHN 3,290 Reputation points Independent Advisor
2 answers

Account picker not working on Teams (Windows). List is empty after sign out.

We have a shared computer (conference room), on which people sign in into Teams with "This App only". After the meeting, they sign out. Teams restarts and shows the Welcome screen with the text "Pick an account to continue". Suddenly,…

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asked 2026-07-13T13:49:25.62+00:00
Joshua 15 Reputation points
edited a comment 2026-08-16T10:40:44.4133333+00:00
Anonimous 35 Reputation points
1 answer

I registered both a work account and a personal account to the same email address, and now I can't log in to Teams with my work account.

I registered both a work account and a personal account to the same email address, and now I can't log in to Teams with my work account. Previously, I was able to log in with my work account by launching the browser version, but now the browser version…

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asked 2026-08-12T00:37:23.84+00:00
Adams Claire 0 Reputation points
commented 2026-08-12T23:24:40.1566667+00:00
Dora-T 1,130 Reputation points Independent Advisor
2 answers

Switch between private and corporate accounts in Teams - on MacBook

My Teams gets stuck in either my corporate account or private account. I am using them on my MacBook and iPhone from time to time. No particular preference for accounts and devices, eg don't just use personal account on phone, etc. The initial page…

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asked 2026-08-11T04:00:03.4633333+00:00
Stewart Bruderlin 0 Reputation points
commented 2026-08-12T00:49:07.8066667+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
2 answers

Error when switching accounts

An error occurs when I try to switch from a personal account to a work account, the switch cannot be completed.

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asked 2026-08-10T02:03:11.3033333+00:00
Harris Chloe 0 Reputation points
answered 2026-08-11T18:04:35.3866667+00:00
小米 张 0 Reputation points
1 answer One of the answers was accepted by the question author.

New Guest user or B2B Synced Guest user cannot join Townhall meeting because there is no option to switch Org

As per Article Guests joining on desktop must switch to the correct org on the pre-join screen to attend. On web, guests must switch to the correct org in Teams to join. But the switch option is available only when Guest user interact in teams else …

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asked 2026-08-07T14:40:06.24+00:00
Robin Poulose Edapilly 231 Reputation points Microsoft External Staff
accepted 2026-08-07T14:41:37.03+00:00
Robin Poulose Edapilly 231 Reputation points Microsoft External Staff
1 answer

MS Teams Windows 10 - Can't Remove Cancelled Org

Running Windows 10 and the latest version of MS Team and Office 365. I have a stubborn org that I can't delete from the Accounts and Orgs screen. This goes back several years and I assume the parent organisation WSP cancelled my account long ago, but I…

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asked 2026-07-29T04:00:10.0333333+00:00
Geoffrey Frost 0 Reputation points
commented 2026-08-03T23:35:02.35+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
1 answer

Teams will not allow me to switch between my user accounts

I am using Teams on my personal computer (Macbook) and I have a personal account, and one for my personal consulting business ( also on Mac). One of my clients required that I use a company laptop (Windows) and I have a Teams account associated with that…

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asked 2026-07-30T17:41:20.31+00:00
Paul Morris 0 Reputation points
commented 2026-08-03T18:17:48.7633333+00:00
Ivory 1,825 Reputation points Independent Advisor
1 answer

Can't get into MY account now Ive taken over previous users MAC

I have taken over a work colleagues MAC and Microsoft won't allow me to access my Teams account. When I out in my password etc it keeps asking for my previous colleagues password etc. I've deleted Teams and resinstalled, emptied cache, deleted files…

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asked 2026-07-27T16:09:06.83+00:00
Carl Bebbington 0 Reputation points
commented 2026-07-29T20:01:38.46+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
1 answer

How do i remove old accounts from my teams

How do i remove old accounts from my teams. When logging into teams it gives me 4 accounts to choose from, these are old work accounts i'd like to delete

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asked 2026-07-19T21:46:11.6366667+00:00
Marc Bates 0 Reputation points
commented 2026-07-19T23:33:29.2066667+00:00
EmilyS_726 30,350 Reputation points Volunteer Moderator