Mouse clicks stop working on Windows desktop and taskbar until I launch CMD as administrator
After restarting Windows, I experience an unusual mouse input issue. I can switch between open windows using Alt + Tab, but clicking anywhere inside a window causes it to lose focus. The taskbar also becomes unresponsive to mouse clicks, and hover…
Windows Insider program | Windows Insider preview | Input, touch and mouse
Hybrid moves fail since Oct 2026: MRSProxy 401, Event 4625 shows "Administrator" with empty domain (endpoint credentials ignored)
Since ~12 Oct 2026 23:53 UTC, all onboarding moves (Exchange 2019 CU15 -> Exchange Online, Modern Hybrid / Hybrid Agent) fail with TooManyTransientFailureRetriesPermanentException / CommunicationErrorTransientException right after "Connected to…
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
how do I see the icon that shows I've replied or forwarded a message?
In new Outlook (PWA), how do I see the icon that shows I've replied or forwarded a message?
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
Unable to recover my Microsoft account after an unrecognized Passkey registration – Minecraft access affected
Hello, I need assistance recovering my Microsoft account, which I have used for more than 15 years. Recently, I received a security notification about a Passkey registration that I did not recognize or authorize. After this incident, I lost access to my…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Best subscription for voluntary community groups
Can you recommend how i can subscribe to microsoft 365 with copilot for my voluntary community group?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)
Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
We bought microsoft 365 for two computers
We bought microsoft 365 got two computers. Micosoft is wanting us to buy it again. I thought when we bought microsoft it was for the life of both of our computers. One is license under CherylRobbinsCityofSouthShore the other is under…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
AKS: Azure RBAC authorization webhook (guard) intermittently times out calling ARM checkAccess since 2026-11-06 07:14 UTC (West Europe)
Since 2026-11-06 07:14 UTC, the Azure RBAC for Kubernetes authorization webhook (guard) of two of our AKS clusters intermittently times out when it calls ARM checkAccess. When that happens, the API server rejects the operation with InternalError, and our…
Azure Kubernetes Service
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
Status bar in Excel
I would love to increase the font size of the sum in the lower right of Excel. I have poor eyesight, and frequently cannot read this. Thank you
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Can I use an Individual Microsoft Store developer account for a free private workplace app?
I’m a U.S.-based developer building a free Windows desktop invoicing app for private distribution to 6–8 coworkers. The app is for use at work, and I’d like to publish it under my own legal name. Does Microsoft Store policy allow an Individual developer…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Shell Launcher custom shell is delayed on Windows 11 IoT Enterprise LTSC 2024 when SQL Server Reporting Services is running at boot
I have an appliance that boots directly into a custom shell using Windows Shell Launcher (WESL_UserSetting / eshell.exe), with automatic logon configured for a dedicated account. I am migrating from Windows 10 IoT Enterprise LTSC to Windows 11 IoT…
Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
How to switch from individual to family subscription MS365 & Outlook/Hotmail
I have an individual MS365 plan including a hotmail/outlook email account I've been using for 30 years. I recently purchased a Family subscription after purchasing a new laptop for my husband to download MS Office on his computer, and need to merge my…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
all help prompts have been unsuccessful
is there a way that you can contact someone from Microsoft customer services as all help prompts have been unsuccessful
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Microsoft Teams insists on signing me into an org I am no longer part of, signs me in as a guest
This question has been asked before, but none of the answers provided have worked for me. My wife and I share our Microsoft365 account. A few years she worked for an org that used Teams for meetings, so they gave her credentials to sign into their org,…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Other
Additional sign-in or account-related issues within Microsoft Teams Free
External user error message on sign in: 'Your sign-in was successful but does not meet the criteria to access'
Several of our external users accessing folders from a shared subsite are getting this error message when signing in: You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
New Domain name owner. Global Admin Request
I recently purchased the company, and the individual currently assigned as the Microsoft 365 Global Administrator is no longer employed by or affiliated with the business. As the new legal owner, I need to establish appropriate administrative control…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Certificate
I just passed my certification exam this morning. Where can I find the certificate?
Community Center | Not monitored
Tag not monitored by Microsoft.
Images randomly stop displaying in Microsoft Sway after initially uploading successfully
I'm experiencing a recurring issue with images in Microsoft Sway. Images upload and display correctly initially, but after some time they stop loading and are replaced with the error: "Sorry, it looks like we are having trouble showing this…
Microsoft 365 and Office | Sway | For business
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
Video freezing
When I'm in a video call on teams, and the person I'm calling to opens another site or app, his/her video freezes but audio is okay and sounds just normal. Why is this? Only his/her video freezes, my video remains fine and normal.
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
Where are previous legacy Practice Assessment results now with the UI webpage updates?
Where are previous legacy Practice Assessment results now that Practice Assessments are removed and directed to the AI Skills Navigator? That means no one can see results of prior practice assessments! So much for studying and learning from past…
Community Center | Not monitored
Tag not monitored by Microsoft.