780 questions
2 answers
PC require me to add my. BitLocker recovery key on every restart.
Been struggling with this BitLocker thing finally was able to recover the key, but on every restart I'm prompted to enter that 48 digit key. This is my wife's work computer and I'm a little concerned on turning that on or off I don't want her to lose any…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-05-25T17:54:51.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kelly Howe
0
Reputation points
commented
2026-11-07T22:44:54.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
3 answers
Word stopped working.
Word stopped working. I did a full repair of Microsoft 365. Word still does not open. I am doing a second limited repair, but I doubt that will help.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,032 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
how to update BIOS
I am having issues with updating my BIOS for gaming
Windows for home | Windows 11 | Gaming
5,534 questions
asked
2025-11-16T21:40:59.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
lionel gates
15
Reputation points
commented
2026-11-07T22:43:00.13+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
3 answers
no sound on web pages
I do not hear sound on web pages after checking all audio information in settings What needs to be done to hear audio from web page?
Microsoft Edge | Audio and video playback | Windows 11
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
382 questions
asked
2026-04-08T13:09:57.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 94%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ed Breun
0
Reputation points
commented
2026-11-07T22:38:31.04+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
3 answers
I cannot enter my account
Dear Microsoft, I cannot enter my Microsoft account: [[Moderator note: Personally Identifiable Information removed] @TwaalfMaart.onmicrosoft.com], because I am in a loophole. I cannot install my 2 step verification. To activate that, I need to be able to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,235 questions
asked
2026-11-07T20:11:29.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Marit Veeneman
0
Reputation points
answered
2026-11-07T22:38:25.3666667+00:00
Marit Veeneman
0
Reputation points
1 answer
How can I open a private Microsoft Store developer support ticket with a personal Microsoft account?
I use a personal Microsoft account to manage an existing Microsoft Store app in Partner Center. I can access the Apps and games workspace and manage the app, but I can’t open a private support ticket. When I select Contact Support in Partner Center, I’m…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,748 questions
asked
2026-11-07T22:36:16.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Michael Zorij
0
Reputation points
answered
2026-11-07T22:37:07.8633333+00:00
AI answer
2 answers
Cannot access Documents
We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
2 answers
Billing Question
i need to speak with a representative regarding billing. Please provide a phone number.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,024 questions
asked
2026-03-14T13:45:24.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Laura Koos
25
Reputation points
commented
2026-11-07T22:33:50.6666667+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
change email address on one drive
I have changed my email address in my Microsoft account. It went well. My One Drive still sends pictures to my old email address. How do I make One Drive send to my new email address?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
asked
2026-11-07T19:24:37.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Phil Peterson
0
Reputation points
commented
2026-11-07T22:33:01.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
Why cant i use geforce now on xbox???
im trying to use geforce NOW on Xbox Series S and its saying something about a lg web thingy can anyone help me??
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,702 questions
asked
2026-11-07T22:26:47.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 6%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aiden Jackson
0
Reputation points
answered
2026-11-07T22:28:11.48+00:00
AI answer
4 answers
I am not receiving emails to my MSN account
I haven't received emails to my MSN email account since Tuesday. I have a number of daily subscriptions and none of them are showing up. I normally get 20-40 emails per day. What's weird is that I am receiving junk mail at normal levels. …
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,564 questions
asked
2025-11-28T15:10:09.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Wendy-Larry McDougall
0
Reputation points
commented
2026-11-07T22:20:34.99+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
Personal OneDrive: final If-Match semantics for updating an existing driveItem by ID
For delegated Microsoft Personal OneDrive on Graph v1.0, does PUT /drives/{driveId}/items/{itemId}/content with the designated existing file's frozen strong eTag in If-Match atomically compare that same file's current validator at the final replacement…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,244 questions
asked
2026-11-07T22:18:34.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 36%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sean Kong
0
Reputation points
answered
2026-11-07T22:19:39.8166667+00:00
AI answer
1 answer
two version of 365 attempting installation outlook does not function in either
I deleted a version of 365 and installed a trial version. Now I am unable to install the 365 personal application. Outlook will not work in neither application. I need to speak with someone in technical support. What id the combination for this request?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,098 questions
asked
2026-11-07T22:17:09.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 44%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gareth Lushis
0
Reputation points
answered
2026-11-07T22:17:24.8133333+00:00
AI answer
1 answer
Flex Consumption: zip deploy returns 502 from scm /api/publish since 5 Nov; same command worked before
Hey Support, While in Azure, “Zip deploy to my Flex Consumption app returns 502 from the scm /api/publish endpoint within 5 seconds.” The same func azure functionapp publish command worked on 5 Nov and I can confirm that nothing in the app’s…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,572 questions
asked
2026-11-07T22:15:02.44+00:00
Onat Atayer
20
Reputation points
answered
2026-11-07T22:16:00.7433333+00:00
AI answer
2 answers
Senders receiving mail delivery failure attempting to send me email
Could someone please let me know how to resolve this? Subject: Mail Delivery Failure This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,564 questions
asked
2026-11-07T20:37:48.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 72%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Heidi Steeves
0
Reputation points
commented
2026-11-07T22:14:18.5766667+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
Windows 11 Product Key recovery from Digital License
I am unable to find my product key for windows 11 pro but purchased a digital license from the microsoft store. My PC had to be wiped and re-installed so I need a valid product key back to use my digital license. How can I recover a working product key?
Windows for home | Windows 11 | Microsoft Store
3,433 questions
asked
2025-11-22T19:15:03.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Harwer
0
Reputation points
commented
2026-11-07T22:12:54.8533333+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
Microsoft Surface Pro 7 Start-up
The device gets to a point and will not complete sign-in of an account. Tried to Boot Configuration Manager and can not get past this issue. The device spins the circle of death and eventually goes dark. I was able to get to task manager but goes dark on…
Windows for home | Windows 10 | Performance and system failures
42,916 questions
asked
2026-11-07T22:06:53.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bernie Nimer
0
Reputation points
answered
2026-11-07T22:10:58.9666667+00:00
Bernie Nimer
0
Reputation points
1 answer
Microsoft Account Suddenly Not Recognized
Hello Microsoft Support, I'm contacting you because I'm having trouble accessing my Microsoft account, which I use for Minecraft Java & Bedrock Edition on PC. My account was created in 2024 using my Gmail address. My Xbox gamertag is…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,823 questions
asked
2026-11-07T22:10:12.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZZ%3C/text%3E%3C/svg%3E)
Zeenathul-Zaina Mohamed Thassim
0
Reputation points
answered
2026-11-07T22:10:31.07+00:00
AI answer
1 answer
Microsoft Is Removing Features I Paid For
Dear Microsoft, I have been a loyal Microsoft customer for many years, and I am extremely disappointed by the decision to remove Communities from Teams for personal use. My community uses shared documents, shared photos, and recurring events on a regular…
Microsoft Teams | Microsoft Teams Free | Communities
Microsoft Teams | Microsoft Teams Free | Communities
Groups within Teams Free for shared interests, collaboration, and communication
81 questions
asked
2026-11-07T21:14:05.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Declan Swords
0
Reputation points
answered
2026-11-07T22:08:37.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
7,325
Reputation points
Volunteer Moderator
2 answers
Question regarding transferring Windows 10 licenses to new computers with Windows 11
I have two (2) computers running Windows 10 pro that are not capable of upgrading to Windows 11 pro due to hardware compatibility issues. The licenses on those Windows 10 pro computers were originally purchased for Windows 8 pro but were upgraded for…
Windows for home | Windows 11 | Licensing and activation
5,518 questions
asked
2026-11-07T21:56:58.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 80%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rob Schafer
0
Reputation points
answered
2026-11-07T22:07:42.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.5K
Reputation points MVP
Volunteer Moderator