5,520 questions
2 answers
Windows 11 activation error 0x803FA067 on Dell Inspiron 15R 5520
I have a second-hand Dell Inspiron 15R 5520 originally supplied with Windows 7 Home Basic OEM. A local computer shop installed Windows 11 Home Single Language, but activation fails with error 0x803FA067. I don't know whether the original Windows…
Windows for home | Windows 11 | Licensing and activation
asked
2026-11-05T03:29:35.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Harapriya Behera
0
Reputation points
commented
2026-11-08T08:03:39.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,385
Reputation points Microsoft External Staff
Moderator
2 answers
Message "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive"
I have used OneDrive for years. Recently I got this message: "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive." I need to fix this. Also, I seem to have multiple Microsoft accounts; I only want to use one. The account is <PII…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,046 questions
asked
2026-11-04T14:23:24.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 17%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kenneth Landgren
0
Reputation points
commented
2026-11-08T08:03:27.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
OneDrive embedded PowerPoint shows blank frame - odsp.react.lib-8e01e1f0.js returns 404 on res-1.cdn.office.net
I'm seeing the same issue, and it is still happening as of November 2, 2026. OneDrive embedded PowerPoint (generated via PowerPoint for the web > File > Share > Embed) loads a blank frame. The browser console shows: GET…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,418 questions
asked
2026-11-02T12:59:27.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Magenthiran S
0
Reputation points
commented
2026-11-08T08:03:06.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
3 answers
Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24
Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…
Windows for home | Windows 11 | Connect Phone and PC
1,460 questions
asked
2026-11-05T20:00:15.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bob Alston
126
Reputation points
commented
2026-11-08T08:02:26.92+00:00
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
Reached daily limit message
I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-05T20:41:36.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maria Shaw
0
Reputation points
commented
2026-11-08T08:02:12.05+00:00
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
Paying for microsoft 365, but can't find the account.
I am paying monthly for microsoft 365 office, but on the 2 email addresses I have, it says I do not have any paid membership. I cannot remember on which account I did the membership years ago. What do I do to cancel it? I have already cancelled it on…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,752 questions
asked
2026-11-08T07:23:32.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lene Pedersen
0
Reputation points
edited an answer
2026-11-08T08:01:48.75+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
I finished my quests for the super duolingo but i cant redeem it
i dont know why but the same thing happens with the spotify offer is it because of my coupon? idk why please somebody help i need this super duolingo and yes i checked my order history but its not there
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,690 questions
asked
2026-10-28T14:52:19.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TheRegularGuy
5
Reputation points
edited the question
2026-11-08T07:58:53.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
Copilot Notebook OneDrive File Picker Shows "This item might not exist or is no longer available"
I'm experiencing an issue with OneDrive references in Copilot Notebooks and would like to know if anyone else has seen this. Problem In a Notebook, when I click Add Reference → OneDrive, the file picker opens but does not display any files. Instead, it…
Microsoft Copilot | Other
2,397 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 7.000000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
3 answers
Windows Explorer is slow to select files, preview, or navigate on limited account but not admin
For the last couple months, trying to navigate in Windows Explorer with the keyboard has been slow. Each file takes a while to highlight if I press an arrow key. I'm using Windows 10 Pro 64-bit. Also if I try to select a bunch of files at once to move…
Windows for home | Windows 10 | Files, folders, and storage
23,633 questions
asked
2026-10-24T04:38:51.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Slick RCBD
116
Reputation points
commented
2026-11-08T07:56:37.6266667+00:00
Thomas4-N
23,160
Reputation points Microsoft External Staff
Moderator
2 answers
hacker changed everything how to recover my account , recovery form not working it to be frustrated
WhatsApp Image 2026-11-08 at 12.47.06 PM.jpeg
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,631 questions
asked
2026-11-08T07:22:23.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 37%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mohamed Luqmaan
0
Reputation points
answered
2026-11-08T07:54:38.6533333+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
MS office 2019 help required
I was having trouble with QR Code Add-ins in my Office 2019. I tried many things and eventually ran what I thought was a repair. This turned out to be an Instal of MS 365. Now my Word tells me I need to activate it again as I can't do anything with the…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,002 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 7.000000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
2 answers
OneDrive Excel Embed Broken Probably After CDN Update – odsp.react.lib 404 Error
I have two Excel workbooks stored in OneDrive Personal and embedded on my WordPress website using Excel's official Embed feature. Both worked perfectly for years, but over the past few days, they started loading slowly and eventually stopped displaying…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,418 questions
asked
2026-11-02T16:28:35.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Sasa Obradovic
5
Reputation points
commented
2026-11-08T07:46:41.43+00:00
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
My Windows Passkey changed after chaning my CPU
I changed my CPU about a month ago and since then it always asks me to insert a Security key to access my Passkey. I am not able to put my old CPU into my computer and it wont let me change my Passkey without the "Security key", which most…
Windows for home | Windows 11 | Accounts, profiles, and login
10,502 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Stuck to the option to connect
Hi, I got connection issue to my Windows FTP server. How to do this: On filezilla How to witch to the Advanced tab: • Look for the Explicit TLS hostname or similar SNI setting option.
Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked
2026-11-06T09:59:21.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
480
Reputation points
commented
2026-11-08T07:39:45.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Sabiiti
1,670
Reputation points
Independent Advisor
1 answer
StartMenu.dll null-pointer crash (0xc0000005) when dragging an app out of the Start menu — Windows 11 26H2 26300.9711
Environment Windows 11 26H2, build 26300.9711 (Pro, AMD64, zh-CN), latest cumulative update 26100.9711 installed. Using the built-in Start menu (new "All apps" page). No third-party Start menu software. Symptom Press and drag any app icon in…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
2 answers
One of the answers was accepted by the question author.
How do I find Excel files that disappeared after the latest update?
How do I find Excel files that disappeared after the latest update?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,100 questions
asked
2025-12-16T15:40:36.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alice K
45
Reputation points
commented
2026-11-08T07:32:54.02+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
Not receiving some emails on Outlook Client/Outlook online
For about the past two weeks I have been aware that I am not receiving some emails sent to my .live.co.uk account These are from different people but the ones that I know about are all people I regularly correspond with/get mails from. They include…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
slideshow background
I am trying to set my background picture toa slideshow
Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked
2025-12-11T16:38:17.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Charles
0
Reputation points
commented
2026-11-08T07:27:24.55+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
Wie kann ich mein Abbuchungskonto ändern
Wie kann ich mein Microsoft Abbuchungskonto ändern?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,752 questions
asked
2026-07-17T08:43:03.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 27%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hans-Georg Dr. Lüdecke
0
Reputation points
commented
2026-11-08T07:22:16.2733333+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
Copilot M365 chat history does not download correctly
When I try to export my Copilot Chat history, conversations that were created in the former Copilot M365 don't export correctly. Only user queries are exported, but AI responses come out as blank rows - no data. Please advise how to solve the problem.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,858 questions
asked
2026-11-08T07:15:28.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lucy Busija
0
Reputation points
answered
2026-11-08T07:16:47.0666667+00:00
AI answer