Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
1 answer
an alternative technical hypothesis for investigation regarding the recent outage
The observed symptoms—including connection resets, connection refusals, timeouts, and apparent packet loss—warrant examination of inline network-security infrastructure, including Intrusion Prevention Systems (IPS), Deep Packet Inspection (DPI)…
Microsoft 365 and Office | Other
asked
2026-11-13T10:21:21.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 44%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
ckhaing ckhaing
0
Reputation points
answered
2026-11-13T10:23:38.13+00:00
ckhaing ckhaing
0
Reputation points
1 answer
How can we retrieve daily MCP tool invocation counts for Copilot Studio agents?
I need to monitor how frequently MCP tools are being executed. Required metrics: Total MCP tool calls per day. Calls grouped by agent. Calls grouped by MCP server. Calls grouped by individual tool. Successful and failed calls. Date and time of…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,889 questions
asked
2026-11-13T10:21:44.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Atul kumar kashyap
0
Reputation points
answered
2026-11-13T10:23:08.46+00:00
AI answer
2 answers
Unable to send or receive email with and without attachment
Hi, I am unable to send or receive any email with or without attachments. My desktop Outlook application is showing a free email account even though I have a valid Microsoft 365 account subscription. Kindly help as i am unable to connect with support…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,308 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
How can we monitor Power Automate connection health using an API?
I want to monitor the health of connections used by Power Automate flows and Copilot Studio agents. Required information: Connection name and connection ID. Connector name. Connection owner. Connection status (Connected, Disconnected, Error,…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,889 questions
asked
2026-11-13T10:16:12.93+00:00
Atul kumar kashyap
0
Reputation points
answered
2026-11-13T10:17:54.4333333+00:00
AI answer
2 answers
MS outlook not working till now
Hi, MS outlook not working till now, when resolved the issues, any timeline is there.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,895 questions
asked
2026-11-13T09:45:11.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ravichandran-S-Manager Maintenance-TIID-IC-Amb
0
Reputation points
answered
2026-11-13T10:17:20.0033333+00:00
DaveM121
948.5K
Reputation points
Independent Advisor
1 answer
Request for Long-Term Supported Solution – Per-User Authentication Routing in a Federated Domain
Hello Microsoft Support Team, We have a business requirement to support two authentication flows within the same federated domain. Our domain is federated with xyz as the Identity Provider (IdP). Default users: When signing in to Microsoft 365, users…
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,549 questions
asked
2026-11-13T10:15:45.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sumayya P A
0
Reputation points
answered
2026-11-13T10:17:15.0233333+00:00
AI answer
2 answers
E-mail services is down
How about Microsoft services is down? Do you have a estimated time to back services normal?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,308 questions
asked
2026-11-13T10:11:43.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rennan Ferreira | PANDISC
0
Reputation points
answered
2026-11-13T10:16:16.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,645
Reputation points
Independent Advisor
1 answer
Not able to login to my accounts. Internet is up and running applications.
Not able to login to my accounts. Internet is up and running applications. Here is the message given.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,465 questions
asked
2026-11-12T19:03:31.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Branum
0
Reputation points
edited the question
2026-11-13T10:14:59.3266667+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
storage outlook full, deleted everything on onedrive but its not updating my storage space
Can't email anymore because storage limit got reached. it says onedrive has files. but i deleted it all. it does not update. help!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,895 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
2 answers
Update not fit for purpose
Dear sir/madam, Is it possible to get a credit note for my subscription to MS please? if the updates are not installing correctly and I am left locked out of my laptop. I need to take my laptop to a specialist for repair, would MS be willing to accept…
Windows for home | Windows 11 | Licensing and activation
5,543 questions
asked
2026-03-03T08:07:43.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ian Hutchinson
5
Reputation points
commented
2026-11-13T10:14:38.1233333+00:00
Neil D
34,915
Reputation points
Volunteer Moderator
2 answers
How to fix error code 2602
I just migrated all my files from my old Macbook to my new one. everything is there except for I can't open any excel, word doc etc files. my Microsoft365 subscription is current and it work on my old macbook but I keep getting error code 2602 every time…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,082 questions
asked
2026-11-13T00:44:14.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emanuela
0
Reputation points
edited the question
2026-11-13T10:13:25.73+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
Unable to Login to Microsoft Admin Console
I tried to login to my Microsoft Admin Console and it prompted for MFA which I have not set up. Then I choose to verify via Text SMS to my mobile phone and I got this error Error Code: 399287 Request Id: [Moderator note: Personally Identifiable…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,365 questions
asked
2026-11-13T07:52:04.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Grolier Malaysia Admin
0
Reputation points
edited an answer
2026-11-13T10:12:53.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,760
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 10 icons faded/ghosting in Window 11 Taskbar
How do I rid of Windows 10 icons faded/ghosting in Window 11 Taskbar
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked
2026-11-13T09:23:19.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 5%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Davinder Majhu
0
Reputation points
answered
2026-11-13T10:12:04.8766667+00:00
TaoLi
120.6K
Reputation points
Independent Advisor
2 answers
Outlook Classic will not open.
When trying to open Outlook I get the following message: Can anybody help me, please?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,308 questions
asked
2026-11-13T09:52:46.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Work
0
Reputation points
answered
2026-11-13T10:12:04.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,860
Reputation points
Independent Advisor
2 answers
Emails end up in deleted folder when I try to move to my archive .pst folder
I use Outlook 365 Home. I primarily use a Live.com email address, but organize those emails into a separate .pst file with a complex folder structure. That .pst file is now just over 30GB in size. In that .pst file I create individual folders for…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 96%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
When Services get operational
Hi, Any Exact timelines when o365 get operational ?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,053 questions
asked
2026-11-13T05:31:08.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amir Saleem
0
Reputation points
edited the question
2026-11-13T10:11:12.9166667+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
Issue to create Virtual directory
Hi, How to do these on server 2022?
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-09T09:15:03.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
480
Reputation points
commented
2026-11-13T10:11:02.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Sabiiti
1,830
Reputation points
Independent Advisor
2 answers
co-pilot not working
Upgraded to 365 premium but co-pilot still not working in any app or by its self
Microsoft Copilot | Other
2,436 questions
asked
2026-05-14T18:33:45.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 38%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Frazer Blyth
5
Reputation points
answered
2026-11-13T10:09:31.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Crist Oneil
0
Reputation points
2 answers
Can not change privacy & security settings for xbox.
starting a few days ago, I couldn't see people's messages on minecraft. I checked the xbox settings and it's set so that i can only see messages from minecraft friends. I have not messed with these settings and they're greyed out so I can't even change…
Windows for home | Other | Gaming
4,547 questions
asked
2026-11-09T03:22:54.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 20%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nabiha daryani
0
Reputation points
commented
2026-11-13T10:09:06.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,995
Reputation points Microsoft External Staff
Moderator
2 answers
two version of 365 attempting installation outlook does not function in either
I deleted a version of 365 and installed a trial version. Now I am unable to install the 365 personal application. Outlook will not work in neither application. I need to speak with someone in technical support. What id the combination for this request?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-11-07T22:17:09.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 44%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gareth Lushis
0
Reputation points
commented
2026-11-13T10:07:26.0433333+00:00
Carl-L
24,995
Reputation points Microsoft External Staff
Moderator