Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,751 questions
1 answer
Relacing old phone number with a new phone number on my account.
I deleted my old number from my account, but I cannot find anywhere to enter my new number.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-08T19:33:45.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 2%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kahuulani Baoy
0
Reputation points
answered
2026-11-08T19:34:17.97+00:00
AI answer
2 answers
KB5126868 breaks RDP shadow connections on Windows Server 2016 after October 14 update
After installing the October 2026 cumulative update KB5126868 on October 14, 2026, we began experiencing problems with RDP session shadow connections on Windows Server 2016 x64 servers. Observed result: shadow connections did not work with KB5126868…
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked
2026-10-17T18:38:17.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Саша Полив
10
Reputation points
commented
2026-11-08T19:33:28.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 16%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
landstar Fire
41
Reputation points
2 answers
COPILOT WON'T SCROLL UP OR DOWN WITH ARROWS, PAGE UP/ PAGE DOWN, HOME/ END, UP ARROW/ DOWN ARROW OR CLICKING SCROLLING SIDE BAR.
COPILOT WON'T SCROLL UP OR DOWN WITH ARROWS, PAGE UP/ PAGE DOWN, HOME/ END, UP ARROW/ DOWN ARROW OR CLICKING SCROLLING SIDE BAR. RUNNING WINDOWS 11 PRO VERSION 25H2 (OS BUILD 26200.7462), EDGE BROWSER Version 143.0.3650.80 (Official build) (64-bit) HP…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2025-12-15T02:29:31.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
CHRIS AMBROSE
20
Reputation points
commented
2026-11-08T19:29:22.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 11%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Newton
0
Reputation points
1 answer
Your PC couldn't be scanned
Windows defender Antivirus returned the message that "Your PC couldn't be scanned". running windows 10.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
840 questions
asked
2026-11-08T19:24:29.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stephen Funk
0
Reputation points
commented
2026-11-08T19:28:02.83+00:00
Stephen Funk
0
Reputation points
3 answers
48-digit recovery key
How do I obtain my 48-digit recovery key for my laptop?
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
1 answer
"Error 7q6ca" with Code 2147483661.
"Error 7q6ca" with Code 2147483661. Getting very frustrated trying all MS corrective actions and nothing works.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,887 questions
asked
2026-11-08T19:23:30.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Edward Higashi
0
Reputation points
answered
2026-11-08T19:24:54.4933333+00:00
AI answer
2 answers
real help required
the ai solution did not work . what is the next step in help....
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,751 questions
asked
2026-11-08T18:43:39.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mike summers
0
Reputation points
answered
2026-11-08T19:23:07.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
My bluetooth is working but I cannot get the tribit storm box 2 to play music
The blue tooth is discoverable on my computer but I cannot get the tribit storm box 2 to play any music
Windows for home | Windows 11 | Devices and drivers
24,952 questions
asked
2026-11-08T19:18:43.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Bilstein
0
Reputation points
answered
2026-11-08T19:19:33.6133333+00:00
AI answer
1 answer
ERROR 0xc000007b
When launching any applications, an error 0xc000007b appears. I’ve tried a lot of things, but it still doesn’t go away. What should I do?
Windows for home | Windows 11 | Performance and system failures
32,754 questions
asked
2026-11-08T09:34:22.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Иван Золочевский
0
Reputation points
commented
2026-11-08T19:18:54.7266667+00:00
Иван Золочевский
0
Reputation points
1 answer
Can a separate process verify WHP partition deletion on Windows 11?
On Windows 11 26H2 x64 (build 26300.9711), can a separate read-only process verify that a specific Windows Hypervisor Platform (WHP) partition has been deleted after the controller is lost, without relying on the stop caller receiving the…
Windows development | Windows API - Win32
3,146 questions
asked
2026-11-08T19:17:18.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 75%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gurjinder Singh Gill
0
Reputation points
answered
2026-11-08T19:18:16.6666667+00:00
AI answer
1 answer
couldn't confirm that your message was sent from a trusted location
Trying to send an email but I keep getting it bounced back saying there is an SPF validation error
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,577 questions
asked
2026-11-07T07:44:00.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Samantha Evans
0
Reputation points
edited a comment
2026-11-08T19:17:38.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 39%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Miles Baughman
0
Reputation points
1 answer
Recently started receiving Smart Detection notification emails
We have been using Azure to host websites for several years and, until recently, we had not received any Smart Detection email notifications. We have now started receiving emails generated by Smart Detection rules. Has there been a recent change that…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
4,033 questions
asked
2026-11-03T19:20:58.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Israelson, Michael (MNIT)
0
Reputation points
commented
2026-11-08T19:17:31.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohammad Saif
15
Reputation points Microsoft External Staff
Moderator
2 answers
When replying to an email, an Extra Outlook appears and my reply disappears
All of a sudden, when I start to reply to an email, another iteration of Outlook appears and my attempted reply disappears.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,103 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
1 answer
surface pro 11 will not turn on. how do i get a reoair order?
My surface pro 11 will not turn on. I have tried all of the troubleshoots. I cant get a service order because the website keeps telling me to download a toolkit. If the machine won't turn on, obviously I can't download the toolkit!
Surface | Surface Pro | Power and battery
2,506 questions
asked
2026-11-08T19:12:56.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gardner Thornton
0
Reputation points
answered
2026-11-08T19:13:32.16+00:00
AI answer
1 answer
Unintended Blocked Emails
Why are emails from gmail.com receiving this message and is hotmail.com blocking messages for "safe" senders?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,577 questions
asked
2026-11-08T18:34:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
edited the question
2026-11-08T19:12:45.8366667+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
2 answers
Restoring deleted files
I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,417 questions
asked
2026-11-06T20:55:42.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENU%3C/text%3E%3C/svg%3E)
Nicola Urquhart
0
Reputation points
edited a comment
2026-11-08T19:11:55.1733333+00:00
Nicola Urquhart
0
Reputation points
1 answer
why is microsoft rewards gift cards ALWAYS out of stock?
Hi, I'm asking a question on why the Microsoft rewards gift cards are always out of stock. is there a particular reason for this, like is it being discontinued or something else? because I don't really understand how something digital can be 'out of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
I sent an invitation to my wife to join my ms365 sub. however she gets stuck in a loop
it seems that the e mail address she has was used at some time in the past as a recovery e mail address for an MS account. The system takes her in a loop asking to find her user name and then intends to send a verification e mail to the account which is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-11-08T18:20:58.3766667+00:00
mike summers
0
Reputation points
answered
2026-11-08T19:05:10.1733333+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
4 answers
Broken Right Click Start menu on Windows 11
Today, when I right click on the Start Menu icon on the Taskbar, normally, it will display a list of Windows configuration tools, such as Disk Management, Powershell, Shutdown, CMD, Device Manager, Task Manager, etc. Now, it just shows a blank box. I did…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2021-11-02T04:16:30.9+00:00
Blue
36
Reputation points
commented
2026-11-08T19:01:23.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 30%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alexander Dydula
0
Reputation points
4 answers
550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records
About 50% of my clients that have emailed me since yesterday are getting the message 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519) [TY2PEPF0000AB8A.apcprd03.prod.outlook.com 2026-11-06T19:53:27.630Z…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,577 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)