Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,215 questions
2 answers
One of the answers was accepted by the question author.
I can't log in to my account
Hello, I need to update my payment and here's the error message: "Switch to an account with permissions. Your account .../... doesn't have permission to view or manage this page in the Microsoft 365 admin center"... Thank you
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-05T02:05:09.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Felix
40
Reputation points
commented
2026-11-06T01:45:12.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,480
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How can I reach a PERSON to ask about an unrecognized charge that is not on my billing history
I have made 40+ phones calls and spent hours online trying to find a HUMAN who can assist me with an unknown charge on my credit card that is NOT on my subscription list or order history. Does anyone have a real phone number for a real person? This…
Windows for home | Other | Apps
6,654 questions
asked
2025-09-15T19:16:31.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hania
25
Reputation points
commented
2026-11-06T00:46:23.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
SANDRA HENSLEY
0
Reputation points
1 answer
One of the answers was accepted by the question author.
DFO Default Anti-Spam (Outbound) policy exclusions
We have the default Anti-Spam policy configured, along with the custom Anti-spam policy targeting high-volume senders with a higher priority. We need to exclude a specific mailbox from being blocked and added the necessary exclusion. However, the mailbox…
Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
164 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
7 answers
One of the answers was accepted by the question author.
Pivot Table causes Excel to crash on MacOS
I'm using Version 16.114.3 of Excel for Mac on a Mac Studio with M1 ultra chip, 64gb Ram. Excel was working fine up until this morning. Whenever I try to create a pivot table, excel crashes. For pre-existing pivot tables, excel crashes if I try to change…
Microsoft 365 and Office | Excel | Other | MacOS
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
581 questions
asked
2026-11-03T01:44:12.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGQ%3C/text%3E%3C/svg%3E)
Gerald Quinn
30
Reputation points
answered
2026-11-06T00:10:51.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michelle Wallace
0
Reputation points
3 answers
One of the answers was accepted by the question author.
My onedrive has been blocked on my mac
My onedrive only has been blocked on my mac, i need my data back, open it, please.*
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,247 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 9%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
how to find Windows Defender in my computer?
By mistake I inactivated the Windows Defender from my computer. How can I reactivate it?
Windows for home | Windows 10 | Security and privacy
17,616 questions
asked
2026-11-05T22:33:46.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Agustin Uscanga
20
Reputation points
accepted
2026-11-05T22:40:33.6933333+00:00
Agustin Uscanga
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Can I move a calendar event to a different calendar in New Outlook?
Can I move a calendar event to a different calendar?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,274 questions
asked
2025-12-16T16:34:21.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 46%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Anderson, Kellie-Lyn
20
Reputation points
commented
2026-11-05T22:16:48.2666667+00:00
Hornblower409
18,700
Reputation points
1 answer
One of the answers was accepted by the question author.
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso Would prefer .9711 iso download link & hash if available. For in-place Win11 reset while keeping apps & info
Windows for home | Windows 11 | Recovery and backup
5,886 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Can not receive or send emails
**My email is attached to an old business account. Microsoft wants to send a code to ****@blackhawkestespark.com I 6 years sold the business 6 years . No one has access to that account anymore. I need to speak to a human please. 970-646-5413.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,582 questions
asked
2026-11-05T21:59:04.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Randy Hanle
20
Reputation points
accepted
2026-11-05T22:01:41.46+00:00
Randy Hanle
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Unable to Share Files on Home Network
I recently purchased two laptops, one for general use, and one for a specific purpose. Since both were running Windows 11 (Windows 11 Home, Version 25H2, OS Build 26200.9711), I updated my desktop computer to Windows 11 also (Windows 11 Pro, Version…
Windows for home | Windows 11 | Files, folders, and storage
11,833 questions
asked
2026-11-05T16:56:09.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 89%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Graham
20
Reputation points
commented
2026-11-05T21:46:23.6266667+00:00
Robert Graham
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Voicemail recordings disappeared
What happens to the voicemail recordings in Teams calling after you've listened to them only once? I want to relisten to a message from last week before responding because I know the transcript was incorrect. But the recording is nowhere to be found!
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,848 questions
asked
2026-11-05T21:04:06.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 54%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Grey, Delenora M
20
Reputation points
accepted
2026-11-05T21:13:27.21+00:00
Grey, Delenora M
20
Reputation points
2 answers
Request for Assistance with BitLocker Recovery – Surface Pro 2
Dear Microsoft Support Team, I hope this message finds you well. I am reaching out to request urgent assistance regarding my Microsoft Surface Pro 2, which I have been using reliably since approximately 2018. Following a recent Windows Update, the device…
Surface | Surface Book | Install and update
607 questions
asked
2025-10-17T17:11:10.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 63%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shahzad Shahzad
0
Reputation points
answered
2026-11-05T21:08:16.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 55.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
biniam zerezghi
0
Reputation points
2 answers
One of the answers was accepted by the question author.
One Drive Licence transferred but I have provisioning issues
I am a small business hoping to grow. At present I have one tenant and one user. My problem is as follows: “I'm the administrator of a Microsoft 365 Business tenant. I've transferred my Microsoft 365 licence from one user to [Moderator note: personally…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,153 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Desired VM Size is Unavailable
I am a new, unexperienced Azure user trying to prepare for the Azure Fundamentals AZ-900 exam. The book I'm using (Microsoft Azure Fundamentals, Third Edition by Jim Chesire) includes a practical exercise to create a new VM. Following the process in the…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,469 questions
asked
2026-10-29T16:44:41.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Scott Sizemore
20
Reputation points
commented
2026-11-05T20:54:22.77+00:00
TP
165.1K
Reputation points
Volunteer Moderator
2 answers
Microsoft Office on Linux
When is Microsoft planning on realeasing a native Microsoft 365 for Linux?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,283 questions
asked
2026-05-15T12:30:03.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 52%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Martinez Aguilar
5
Reputation points
commented
2026-11-05T19:59:59.61+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Core Ultra 9 275HX laptop: 0x3B/0x1E/0x0A BSODs always on the same E-core, #GP on valid addresses, no WHEA (Windows 11 26H2, 26300)
I have the same problem described in Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry, now on Windows 11 26H2, with dump evidence that points to the CPU and not to a driver. I am opening a separate question so the data and the cross-references…
Windows for home | Windows 11 | Performance and system failures
32,744 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Can't join To do list
Shared a list with someone. When they click to join, they get this error: "Can't join list. It looks like this list isn't available. Try contacting the person who invited you". I checked that we are both Private accounts. I have gone through…
Microsoft 365 and Office | Microsoft To Do | For home
Microsoft 365 and Office | Microsoft To Do | For home
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
385 questions
asked
2026-01-03T09:01:53.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 7.000000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Chris Oosthuizen
85
Reputation points
commented
2026-11-05T19:51:22.0433333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
I cannot edit blocked senders list
I am not able not change blocked senders list, I want to remove one of email adress from blocked list, but it always say that "Couldn't save changes Something went wrong. Please try again later" I tried it with incognito window and with…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-09-08T10:56:26.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Şafak
20
Reputation points
commented
2026-11-05T19:43:11.03+00:00
Hornblower409
18,700
Reputation points
2 answers
One of the answers was accepted by the question author.
Copilot health not working for days now
I have been using Copilot Health for many weeks now and have found it helpful and useful. Then, it stopped allowing me to add files (an Excel file with my health data), so I started just copying the data from the spreadsheet into Copilot, and it worked…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
370 questions
asked
2026-11-05T18:40:44.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
PAUL PATANÉ
20
Reputation points
commented
2026-11-05T19:18:17.2066667+00:00
PAUL PATANÉ
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Verify Microsoft email
Received email from ******@notificationmail.microsoft.com. Everything looked legit. It said that I was close to my storage being full. Which I have received this message in the past. So I clicked the link in the email. (I know better to go directly…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
asked
2026-03-18T00:10:17.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rob C
30
Reputation points
commented
2026-11-05T19:15:24.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mesam husseini
0
Reputation points