Community Center | Not monitored
Tag not monitored by Microsoft.
58,783 questions
2 answers
Technical issues while testing pre-requisites
Hi, My exam is been scheduled at 10:45AM IST today but due to technical issues I could not attempt today. So, please help me with rescheduling the exam.
Community Center | Not monitored
asked
2026-11-09T04:27:02.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Mohammed Imran
0
Reputation points
answered
2026-11-09T08:44:17.32+00:00
Julian Sharp
47,876
Reputation points
2 answers
Hotmail account recovery
Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email address: [moderator's…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,741 questions
asked
2026-11-08T15:40:40.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yusuf Sinah
0
Reputation points
edited the question
2026-11-09T08:43:27.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
3 answers
Can't add funds to my childs family account
Using the mobile family app and the website, I am unable to add funds to my child's account. After I select my payment method (credit card) and approve the access, I get the message below Contact us at Microsoft support We’re having trouble processing…
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
Microsoft 365 and Office | Microsoft Family Safety | For home | Android
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
90 questions
asked
2026-03-22T19:37:37.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 66%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
JT Reynolds
20
Reputation points
commented
2026-11-09T08:41:26.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,995
Reputation points
Volunteer Moderator
1 answer
Investigate Charges
Hello, I am being charged for Microsoft every month but when I log into my account and look at my subscriptions, I do not show any active subscriptions. What am I being charged for?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,741 questions
asked
2026-07-10T18:13:38.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ivette Talavera
0
Reputation points
commented
2026-11-09T08:38:38.2133333+00:00
JuliaMarvin
23,995
Reputation points
Volunteer Moderator
1 answer
Census Email
Hello - All of a sudden I am not getting all on my emails in my Outlook Inbox. It seems that some of the emails are being tagged Census and does not sure up in my Inbox. How do I get this straighten out so all my emails go to my Inbox? Thank you
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,603 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
3 answers
Translate Audio
"The AI-generated audio translation feature is not appearing in Microsoft Edge."
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,703 questions
asked
2026-11-08T12:41:23.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Javed Ahamad
0
Reputation points
answered
2026-11-09T08:36:45.9+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
1 answer
Azure OpenAI Responses API: image file_id fails with “Error while downloading file” in Foundry private BYO-storage setup
I’m investigating an image-input failure when calling the gpt-6-luna deployment through a Microsoft Foundry project endpoint. The image uploads successfully through the project-scoped Files API with purpose="assistants". However, referencing…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
197 questions
asked
2026-11-06T14:05:39.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kristoffer Marboe
0
Reputation points
commented
2026-11-09T08:35:57.17+00:00
Kristoffer Marboe
0
Reputation points
8 answers
RDCMAN v3.21: Remote Desktop Connection Manager Bug List
RDCMAN v3.21 A list of known bugs in RDCMan v3.21... "Recent" Built-in group doesn't work. Connects using the credentials for the RD Gateway (rather than the credentials configured for the server). (It appears that if the Gateway …
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,425 questions
asked
2026-08-25T13:03:17.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lee Wilmott
45
Reputation points
commented
2026-11-09T08:35:23.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank M
0
Reputation points
1 answer
Inquiry About Progression to Higher Azure Credit Tier
We are currently part of the Microsoft for Startups Founders Hub program at the $50,000 Azure credits tier. Our current credits are expected to expire in July 2026. I would like to inquire about the process and eligibility requirements for progressing to…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
786 questions
asked
2026-05-12T14:56:56.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Ninsiima, Daniel
5
Reputation points
commented
2026-11-09T08:34:36.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
J Miller
0
Reputation points
1 answer
Organization identity validation: "You need permission" — verification link signs into "Microsoft Accounts" tenant instead of enrollment tenant
Our Organization (Public) identity validation for Artifact Signing is stuck at "Action Required". When I open the verification link, I get: "You need permission. You are currently logged in as <my account> on Entra Azure tenant…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,726 questions
asked
2026-11-09T08:31:03.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
현성 김
0
Reputation points
answered
2026-11-09T08:32:16.9633333+00:00
AI answer
2 answers
having issue while opening
while I'm going to open excel it's not oping and showing some issue
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,815 questions
asked
2026-11-09T07:57:27.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sudip mondal
0
Reputation points
answered
2026-11-09T08:31:23.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,675
Reputation points
Independent Advisor
2 answers
surface pro 11 will not turn on. how do i get a reoair order?
My surface pro 11 will not turn on. I have tried all of the troubleshoots. I cant get a service order because the website keeps telling me to download a toolkit. If the machine won't turn on, obviously I can't download the toolkit!
Surface | Surface Pro | Power and battery
2,508 questions
asked
2026-11-08T19:12:56.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gardner Thornton
0
Reputation points
answered
2026-11-09T08:30:32.2833333+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix this error?
How to fix this error?
Windows for home | Windows 11 | Windows update
15,793 questions
asked
2026-11-09T08:28:17.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Aye Chan Maung
0
Reputation points
answered
2026-11-09T08:28:59.71+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
MSN Explorer add new member error
When trying to create a msn.com e-mail address for new member I get the following error code Failed to add ********@msn.com to your membership. If this problem persists,please contact customer support. (Error Code: 0x80045024) I have cleared the cache…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,703 questions
asked
2026-11-08T05:39:03.38+00:00
Surface-Devices
20
Reputation points
accepted
2026-11-09T08:28:51.18+00:00
Surface-Devices
20
Reputation points
2 answers
Windows 11 download
Currently Widows 7 Pro but need to upgrade to Widows 11
Windows for home | Windows 11 | Install and upgrade
9,394 questions
asked
2026-11-09T07:53:22.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Bird
0
Reputation points
answered
2026-11-09T08:28:32.25+00:00
Estrella721
47,675
Reputation points
Independent Advisor
0 answers
No back up found when re installing Authenticator onto new phone
Hi, I need help with my Microsoft authenticator app, I have lost my previous device and there are no back ups found when I reinstall onto my new device. Device Samsung Galaxy z Fold Android Account type : Personal Android Version: 17 One UI…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,837 questions
asked
2026-11-09T08:28:14.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Durrel Kannigan
0
Reputation points
asked
2026-11-09T08:28:14.7233333+00:00
Durrel Kannigan
0
Reputation points
2 answers
battery issue but battery is new not used bought this surface pro x in 2021 but opened in 2026 ten days back
bought this in 2021 but opend box in 2026 ten days back battery is the only problem showing plugged in not charging its new how to fix it working on windows 11
Surface | Surface Pro | Power and battery
2,508 questions
asked
2026-11-09T03:49:17.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Ajay chaudhary
0
Reputation points
edited an answer
2026-11-09T08:27:20.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
33,176
Reputation points MVP
Volunteer Moderator
1 answer
Excel android and onedrive fail constantly
I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…
Microsoft 365 and Office | Excel | For home | Android
Microsoft 365 and Office | Excel | For home | Android
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
348 questions
asked
2026-11-08T03:52:26.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Born Confused
0
Reputation points
commented
2026-11-09T08:26:06.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
I accidently created two MIcrosoft 365 subscriptions
I accidently subscribed twice under two different Outlook emails. One subscription is Microsoft 365 Personal, one is Microsoft 365 Basic. I've worked out how to copy my documents from Basic to Personal, but the Personal subscription is under an email…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,760 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
How to deactivate this
Ineed to remove my card details from Azure .But active subscription optio prevents me from that.So i need to deeactivate this too
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,156 questions
asked
2026-11-09T08:22:48.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TS
0
Reputation points
answered
2026-11-09T08:23:29.9666667+00:00
AI answer