No back up found when re installing Authenticator onto new phone

Durrel Kannigan 0 Reputation points
2026-11-09T08:28:14.7233333+00:00

Hi,

I need help with my Microsoft authenticator app, I have lost my previous device and there are no back ups found when I reinstall onto my new device.

Device Samsung Galaxy z Fold Android

Account type : Personal

Android Version: 17

One UI Version

Thanks

Microsoft Security | Microsoft Authenticator
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