How to fix aerox 3 gen 2 bluetooth mouse connect to my computer on windows 11
My problem is when I booted up my computer and I switched to Bluetooth mode and for some reason would not connect, I went to Bluetooth and there it said paired but not connected, so I removed the device and went to add a device but it would not show up…
Windows for home | Windows 11 | Devices and drivers
Artifact Signing organization validation failed after Verified ID success — New Zealand
Hello Artifact Signing team, We submitted a Public organization identity-validation request for a registered New Zealand company. On 5 November 2026, the representative completed the AU10TIX and Microsoft Authenticator Verified ID flow, and the Microsoft…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key
Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…
Windows for home | Other | Recovery and backup
Trouble accessing a website
I cannot suddenly access a website. I keep a specific error code..You have encountered an error please contact CentralSquare Your support ID is: 10364057429205928825. The website is functioning as other people can access
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
Outside Emails being blocked
I'm sending emails to my daughter's school as I have for years. All of a sudden, 2 of the 5 people on the email who are trying to respond to me are being blocked. I've checked the blocked senders, mail forwarding.
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
You lost over 100,000+ of my pictures that were on my easystore drive and now I can't use them
I got your extended program to cover 1T of storage on 11/4/2026. Since then, I cannot access well over half of my 200,000+ photos that are stored on my Easystore D: drive! Where are they? I use those folders every single day and I want them back on my…
Windows for home | Other | Files, folders, and storage
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
Microsoft Copilot | Other
Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026
Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (France, one Standard Shopping campaign and one Shopping remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…
Microsoft Advertising | Microsoft Merchant Center | Feed management
Uploading and maintaining product data feeds for shopping campaigns
AI answer
Microsoft authenticator for Pearson work
I have been using the Microsoft authenticator for Pearson work for several years. Do I need to delete the app and reload it?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Artifact Signing organization validation "In Progress" for 10+ days after submitting requested documents
Hello, Our organization identity validation for Azure Artifact Signing has stayed "In Progress" for more than 10 days since we uploaded the additional documents requested by Vetting Operations Support (domain registration receipts). We have…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
30 day Security Info Replacement Not Working
I've been locked out of my main account for over 45 days now and everything important is linked to that email. I can't log in to many other things that send verification codes to my Microsoft email because it seems impossible to recover my Microsoft…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Artifact Signing Organization/Public validation Failed — no document-upload control with Basic support
Our existing Artifact Signing Organization/Public identity validation shows Failed. The request indicates that additional information is needed, but its Azure portal details have no document-upload control. Our Azure Basic support plan does not permit…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Graph API search/query not recording file size over 4gb (over 2^32 bytes) correctly
Hi, I'm having this issue where I'm trying to search for files using the graph api's search/query with something like this: POST { "requests": [{ "entityTypes": ["driveItem"], "query": {…
Windows for home | Windows 10 | Files, folders, and storage
Request for Azure Startup Credits up to $500,000 for Software Development and Testing
Dear Microsoft for Startups Team, I am planning to establish a software technology business and would like to explore the Microsoft for Startups program to support my development and testing requirements. Currently, I am in the initial stage of building…
Azure | Azure ISV (Independent Software Vendor) and Startups
ISV (Independent Software Vendors) and Startups: A Microsoft program that helps customers adopt Microsoft Cloud solutions and drive user adoption.
AI answer
ACA dynamic sandbox: HTTP Deny logs 403, TCP PolicyDenied never appears with it
Azure Container Apps dynamic sandbox on an Azure for Students subscription. CLI create with api-version 2026-02-01-preview, egress default Deny, host rule example.com Deny, and traffic inspection Full logs HTTPS 403 and an http.denied row for…
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
AI answer
Unable to recover my Microsoft account after an unrecognized Passkey registration – Minecraft access affected
Hello, I need assistance recovering my Microsoft account, which I have used for more than 15 years. Recently, I received a security notification about a Passkey registration that I did not recognize or authorize. After this incident, I lost access to my…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Can I use an Individual Microsoft Store developer account for a free private workplace app?
I’m a U.S.-based developer building a free Windows desktop invoicing app for private distribution to 6–8 coworkers. The app is for use at work, and I’d like to publish it under my own legal name. Does Microsoft Store policy allow an Individual developer…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Where are previous legacy Practice Assessment results now with the UI webpage updates?
Where are previous legacy Practice Assessment results now that Practice Assessments are removed and directed to the AI Skills Navigator? That means no one can see results of prior practice assessments! So much for studying and learning from past…
Community Center | Not monitored
Tag not monitored by Microsoft.
Azure AI Search Free tier shows ServiceQuotaExceeded although quota shows 0 of 1 used
I am trying to create an Azure AI Search service using the Free (F) pricing tier. The deployment fails with: ServiceQuotaExceeded: Operation would exceed 'free' tier service quota. You are using 1 out of 1 'free' tier service quota. However, in Azure…
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
AI answer
Active subscription not recognised when creating a Flex Consumption Function App Hello Azure Support,
I’m unable to create a Node.js 22 Flex Consumption Function App in West US 3. Creation of its hosting plan fails with: Cannot find Subscription with name 6e24b43d-a57c-46d6-b88f-ea154e345c72. I have confirmed that the subscription is Active, my account…
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
AI answer