17,618 questions
1 answer
How do I remove a manually added certificate from the Trusted Root Certification Authorities section?
So I was running a piece of software that had a certificate that required it be added manually. Following the instructions I was given, I added it to the Trusted Root Certification Authorities section and everything ran smooth with the software I needed…
Windows for home | Windows 10 | Security and privacy
asked
2026-11-07T18:49:25.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kae Takara
0
Reputation points
answered
2026-11-07T18:49:38.86+00:00
AI answer
1 answer
How do I change my monthly subscription to Microsoft 365 Business Basic to a yearly subscription?
I have selected products, and then my license. When I click on "subscription length and billing frequency", the window doesn't load.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,440 questions
asked
2026-11-07T18:45:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Genevieve Besser
0
Reputation points
answered
2026-11-07T18:45:40.2866667+00:00
AI answer
1 answer
Windows11 will not boot after update.
Windows11 will not boot after update. Error log shows message: "recently serviced boot binary corrupt." error = 0x12. There are no restore points on that computer.
Windows for home | Windows 11 | Performance and system failures
32,747 questions
asked
2026-11-07T18:42:48.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ron Sontag
0
Reputation points
answered
2026-11-07T18:43:42.59+00:00
AI answer
1 answer
Need a quick assistance for a tenant lockout
Hi,Due to a conditional access misconfiguration, I’m currently locked out from a tenant. Opened a demand to support this morning from another business admin account but no answer so far so I’d hope that someone from Microsoft could answer me and escalate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,463 questions
asked
2026-11-07T18:37:24.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA3%3C/text%3E%3C/svg%3E)
Avel-3116
0
Reputation points
answered
2026-11-07T18:38:34.3266667+00:00
AI answer
1 answer
Locked email
I am locked out of my email account. I no longer have access to the recovery email, silly me used my previous employee email. I’ve completed and submitted the recovery form 10’s of 20’s times, always told I provided insufficient information. I need help…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,618 questions
asked
2026-11-07T18:35:58.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Annette Howard
0
Reputation points
answered
2026-11-07T18:36:31.4566667+00:00
AI answer
1 answer
Unusual Activity Notification
I received an email that there was unusual sign-in activity on my account from another country but I don't see that when I reviewed the "Recent Activity" page. Is there something that I need to do to make my account more secure?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,618 questions
asked
2026-11-07T18:31:24.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 98%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Judie
0
Reputation points
answered
2026-11-07T18:32:29.1233333+00:00
AI answer
1 answer
After an update my PC went from 11 pro to 11 home. I can't find my Pro product key.
Window 11 pro was pre installed on this Laptop PC when I bought it from Best Buy. After a recent update it now has Windows 11 Home. I cannot find my 11 pro digital product key. I would assume it would stored on this computer. tried locating it through…
Windows for home | Windows 11 | Windows update
15,786 questions
asked
2026-11-07T18:31:53.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lucero Munoz
0
Reputation points
answered
2026-11-07T18:32:08.2433333+00:00
AI answer
1 answer
Windows 11 will not boot after update.
Windows 11 fails to boot after an automatic update. How do I fix that?
Windows for home | Windows 11 | Windows update
15,786 questions
asked
2026-11-07T18:23:21.9266667+00:00
Ron Sontag
0
Reputation points
answered
2026-11-07T18:24:04.4866667+00:00
AI answer
1 answer
Visual Studio Pro 2026
Licensing says: This product is offered to this subscription level as a trial license only. What does that mean? It works for a span of time?
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,859 questions
asked
2026-11-07T18:21:37.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 1%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mark Jacob
0
Reputation points
answered
2026-11-07T18:22:33.9533333+00:00
AI answer
1 answer
On how many computers can I install my benefits from this program?
On how many computers can I install my benefits from this program?
Developer technologies | Visual Studio | Setup
Developer technologies | Visual Studio | Setup
The process of installing, configuring, and customizing Visual Studio to support development workflows across languages, platforms, and workloads.
1,429 questions
asked
2026-11-07T17:35:39.48+00:00
Mark Jacob
0
Reputation points
commented
2026-11-07T18:18:33.4966667+00:00
Mark Jacob
0
Reputation points
1 answer
Captcha is not working
Captcha is not working. I am trying to send a message that requires capcha and it is not working #helpwithcaptcha
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,700 questions
asked
2026-11-07T18:07:00.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Julia Souther
0
Reputation points
answered
2026-11-07T18:09:21.2333333+00:00
AI answer
1 answer
Windows Hello PIN Setup Window Disappears Before Finish Entering Email
I have provided recorded feedback to MSFT twice now with at least a month in between and no answer. I reached out to MSFT Support and they didn't fix it. I have used online troubleshooting resources and tried the following and neither have solved the…
Windows for home | Windows 11 | Security and privacy
8,899 questions
asked
2026-03-10T00:11:07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tera Tarbet
0
Reputation points
commented
2026-11-07T18:01:44.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator
1 answer
OneDrive for Business always loosing connection to location on local drive
This is a follow up of this issue. I'm starting from resetting OneDrive and deleting the credentials, because that's easier to tell the story: Since this is normally how I solve sync issues as a last resort I ran…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
977 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
One Drive missing files and folders on both PC app and Online Backup after factory reset
A couple of days ago I experienced a fatal error on my Windows 11 PC that automatic repair or booting in Safe Mode was unable to repair. Ultimately I was forced to wipe my PC and reinstall Windows 11 from a USB flash drive. After re-installing/signing…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-11-07T18:00:20.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SBrewer
0
Reputation points
answered
2026-11-07T18:01:05.1466667+00:00
AI answer
1 answer
Cannot access my own OneDrive files, says I do not have permission.
Something happened to my OneDrive, when I opened it initially it said I had been locked out so I signed back in. I am using OneDrive on the Edge browser. When I go to the My files tab, it says this: "Unknown render failure. Attempted to perform an…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-11-07T17:49:39.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Max A
0
Reputation points
answered
2026-11-07T17:50:41.4766667+00:00
AI answer
1 answer
Microsoft Edge websites stop responding when typing in websites (especially google sites) on CachyOS linux
Hello, I am experiencing an issue with Microsoft Edge on Linux. When I start typing in text fields on websites, the page becomes unresponsive (but scrollable) or freezes temporarily. The operating system itself and edge continues to work normally,i have…
Microsoft Edge | Website issues | MacOS
Microsoft Edge | Website issues | MacOS
Troubleshooting website display or functionality issues in Edge on macOS
97 questions
asked
2026-10-13T23:34:45.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Silvia Sanchez
0
Reputation points
edited a comment
2026-11-07T17:49:37.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 87%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Robert Voje
0
Reputation points
1 answer
Doug Robbins Mail Merge Field Character Limit Inquiry
What is the character limit for a merge field? I have a field of about 38 characters including spaces in my merge document. However, in the document where I've inserted the merge field, I am seeing the following text: "Error! No document variable…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,027 questions
asked
2026-11-07T17:47:49.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Damon Love
0
Reputation points
answered
2026-11-07T17:48:28.4066667+00:00
AI answer
1 answer
Shipping Label for return went to an unknown email address.
My shipping label was sent to an unknown email address. It was entered wrong by customer support.
Surface | Surface Pro | Performance and maintenance
2,382 questions
asked
2026-11-07T17:43:31.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK3%3C/text%3E%3C/svg%3E)
KayGuillory-3731
0
Reputation points
answered
2026-11-07T17:44:01.82+00:00
AI answer
1 answer
Unfreeze One Drive
How do I unfreeze my OneDrive account now that I have created more space ?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,155 questions
asked
2026-11-07T17:43:01.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bernie Rawdan
0
Reputation points
answered
2026-11-07T17:43:31.0966667+00:00
AI answer
1 answer
transfer office to new laptop
I have office on my other laptop, but can't seem to get it on the new one? Can I do that or do I need to pay for a new subscription? I am using a Mac.. Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4 cc
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-07T17:37:24.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jana Bartels
0
Reputation points
answered
2026-11-07T17:37:38.8733333+00:00
AI answer