2,437 questions
2 answers
copilot is not responding
Copilot has stopped responding.. The buttons are there and i can enter a question in the box but no response
Microsoft Copilot | Other
asked
2026-11-13T00:35:00.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 61%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Travis Penner
0
Reputation points
edited an answer
2026-11-13T10:43:07.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
14,390
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook and 365 Outage
Hello, is the existing outage still ongoing? My companies outlook is still not responding.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,633 questions
asked
2026-11-13T00:34:36.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
James Holthouser
0
Reputation points
answered
2026-11-13T00:37:56.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.8K
Reputation points MVP
Volunteer Moderator
2 answers
Cannot open copilot
Microsoft copilot does not show in my apps. I cannot open it
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-13T00:33:37.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maryzol Sanchez
0
Reputation points
edited an answer
2026-11-13T10:42:35.86+00:00
Vikki-T
14,390
Reputation points Microsoft External Staff
Moderator
2 answers
I have no access to copilot or outlook. is the outage still going on
I have no access to copilot and outlook since around 11 am. I cannot sign to Microsoft 365 either is the outage still going on? When is it going to be restored?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-11-13T00:29:09.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Boyka Alexieva
0
Reputation points
answered
2026-11-13T00:43:03.67+00:00
Marcin Policht
112.8K
Reputation points MVP
Volunteer Moderator
1 answer
how to access microsoft storage?
i can't access my files on microsoft storage. when i go to login it says can't access files right now retry again.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,016 questions
asked
2026-11-13T00:28:36.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Mullin
0
Reputation points
answered
2026-11-13T01:02:21.4033333+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
Need to locate the bitlocker recovery key for a new laptop that did a bios update.
New laptop did a bios update and is now asking for a bitlocker key. Microsoft website isn't loading and just showing a error.
Windows for home | Other | Recovery and backup
717 questions
asked
2026-11-13T00:28:07.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 60%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kalvin Moses
0
Reputation points
answered
2026-11-13T01:04:03.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
48,020
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Outlook Outage 11/12/2026
It it 11/12/2026 and 7:23 EST here. My Outlook, Microsoft 365 and Microsoft Teams is still out. How can I report this to the company? Moved from Microsoft 365 and Office | Access
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
asked
2026-11-13T00:26:46.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Stephen Zielinski
25
Reputation points
accepted
2026-11-13T20:22:48.3333333+00:00
Stephen Zielinski
25
Reputation points
2 answers
Outlook Emails have Disappeared
I cannot see any of my emails. When I access my email account everything is just blank. Is there a temporary solution?
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,342 questions
asked
2026-11-13T00:26:25.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 43%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Grace Woods
0
Reputation points
answered
2026-11-13T01:00:59.9366667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I am still without email, Is the outage still ongoing?
I have been without email since 12:45 pm today. It is almost 7:30 pm EST and still no connections. Is the outage still ongoing?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-11-13T00:25:12.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michelle K
20
Reputation points
accepted
2026-11-13T14:34:44.09+00:00
Michelle K
20
Reputation points
3 answers
Unable to login - Infinite Login Loop with Outlook hotmail
My hotmail on Outlook is Looping. I saw the instructions about creating a new profile and deleting old by John Gregory from December 2025. My questions is my account is showing active and paid up and on a secure web. I just can't log into the email. …
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-11-13T00:25:06.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ranger Jan
0
Reputation points
answered
2026-11-13T00:57:17.26+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
OUTLOOK EMAIL RECOVERY FORM ACTION NOT WORKING
CANNOT ACCESSS OUTLOOK/ HOTMAIL EMAILS ... ATTEMPTED TO USE THE RECOVERY FORMAT BUT THE VERIFICATION EMAIL HAS NOT BEEN RECIEVED. WHAT ELSE COULD IT BE?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
asked
2026-11-13T00:24:40.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 32%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
marie dekens
0
Reputation points
answered
2026-11-13T00:57:42.0766667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
Outlook, Down
When is it coming back? My school uses Microsoft Outlook, and now we can't communicate with teachers or access information about our work.
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
3,033 questions
asked
2026-11-13T00:24:27.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 21%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Johnstone Wisbey, Remy
0
Reputation points
commented
2026-11-14T02:14:18.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
2,245
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Excel and Word 365 upload pending
upload pending changes on files could not upload because the server is too busy
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,016 questions
asked
2026-11-13T00:23:32.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Robert Ford
20
Reputation points
accepted
2026-11-13T01:31:39.59+00:00
Robert Ford
20
Reputation points
2 answers
outlook still not working whats the status of this - in New Jersy
when is outlook going to be working what is the lastest status we use this for our business ? Have you made any progress in fixing this ?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
3,033 questions
asked
2026-11-13T00:21:46.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
joseph marino
0
Reputation points
edited an answer
2026-11-13T00:42:03.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
4,010
Reputation points
Independent Advisor
2 answers
Outlook is extremely slow and not showing emails
I'm having trouble accessing my emails in outlook on my iPhone today. I also tried accessing Outlook from my laptop, but I'm still unable to get to my mailbox. Please help!!!!
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,513 questions
asked
2026-11-13T00:18:31.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
maybelline dangela
0
Reputation points
commented
2026-11-14T10:08:43.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,255
Reputation points
Independent Advisor
2 answers
I can't sign in to MS Teams Android app
I can't sign in with all my accounts including company accounts, and my personal account. I tried reinstalling the app many times but to no avail. As soon as I type in my email account, all I see is "Sorry, but we're having trouble signing you…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,381 questions
asked
2026-11-13T00:18:14.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
黄 仙敬
0
Reputation points
answered
2026-11-13T17:08:20.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,860
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
When is the estimation of the fix for Outlook? I have an email that is very important.
I urgently need to read an email, and I was wondering if there was an estimation of when the fix would be implemented. Does anyone know?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Authenticator
I have gotten a new phone but I am locked out of all my account and all of them are asking for a pin. When I downloaded the app none of my accounts are there. I do not have my old phone anymore. How do I restore it?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,369 questions
asked
2026-11-13T00:15:29.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 68%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
william allen
0
Reputation points
answered
2026-11-13T02:53:26.5033333+00:00
AI answer
2 answers
Clip Champ and it's many bugs
This program seems to have some stupid bug pop up in the software every other week that makes the program completely unusable, and it's getting ridiculous. Now there appears to be a bug that logs me out, takes me to a login page, and when I attempt to…
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
458 questions
asked
2026-11-13T00:15:14.1766667+00:00
Oduval Overon
0
Reputation points
answered
2026-11-13T14:16:01.3966667+00:00
Vikki-T
14,390
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot access one drive files
Cannot access my files even though I am logged in. Error message file has been moved
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
620 questions
asked
2026-11-13T00:13:46.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Brazell
0
Reputation points
answered
2026-11-13T00:47:16.71+00:00
Jonathan Deives
84,125
Reputation points
Independent Advisor