Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Invoices
I have 2 billing invoices that are in 'Locked' status. I want to pay them so that my account can be unlocked. I tried to create a ticket but the system does not allow me o do so. I need help asap to resolve this so I can use my account.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Sound works but Mic does not work
My mic does not work. Also, my bluetooth ear buds do not work
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
How can we test the Australia East replacement for GPT‑4.1‑mini before retirement?
We run GPT‑4.1‑mini on a Standard deployment in Australia East. Our retirement notice gives 14 April 2027 as the end date. We need to keep production processing in Australia and test a replacement separately for invoice images, structured output and tool…
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
8 digit code and not a 6 digit code
I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
headset plugged in but not workign windows 365
My headset is plugged in but not working windows 365
Windows for business | Windows 365 Business
My cousin was fooling arround and then...
my cousin was fooling arround and then he accidentaly clicked on an add-on that i didn't like
Microsoft Edge | Browser extensions | Previous Windows versions
Managing and troubleshooting browser extensions in Edge on previous Windows versions
AI answer
Provisioned Cloud PC no longer Intune device
Hello, we used the 'Place cloud pc under review' option to create a snapshot of a cloud pc. We then used that snapshot copy located in another storage account to create a new cloud pc. The idea was to 'clone' this PC. Since bringing up the cloned device,…
Windows for business | Windows 365 Enterprise
Unable to Delete Local Onedrive files after uninstalling onedrive
I am using MacOS 27.2.1. I had a OneDrive account with my employer. I am no longer with that employer, and would like to recover the disk space being used by local copies of OneDrive files (170GB). I unlinked the account and deleted the OneDrive…
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
Azure for Students verification fails: "email domain is not currently registered" (astust.edu.et)
I'm a student at Adama Science and Technology University (ASTU), Ethiopia, an accredited degree-granting university. When I try to activate Azure for Students, verification fails with: "Your email domain is not currently registered with us. You can…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Foundry conversations return 404 after ~60 days even though we never deleted them. Is there automatic expiration?
Hi all. We run a production chatbot on the Foundry project endpoint (conversations + responses). We only delete a conversation when the user deletes the chat, but lately a lot of old conversations started returning 404 on GET…
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
AI answer
Why does everyone put up with Microsoft's performance?
I cannot understand why a promoted "service" such as Microsoft 365 business copilot standard etc etc.. was so poorly done. It seems that the user pays for a service and becomes the guinea pig for microsoft to identify and then solve (if lucky)…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
OneDrive automatically moved my files to the Recycle Bin without permission
Hello, A large number of files and folders suddenly disappeared from my OneDrive account without my permission or prior notification. I found them in the Recycle Bin and managed to restore them. This issue is not related to insufficient storage space, as…
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
Surface Laptop 3 Serial Hub Driver
Surface Laptop 3 keyboard and touch pad not working and the Surface Serial Hub Driver has Error code 10.
Surface | Surface Laptop | Power and battery
e mails on outlook i phone
my outlook on my i phone has stopped receiving e mails into the inbox. I receive them on the web browser outlook I can also send e mails on my i phone and send ok .
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
Disappearing rewards Dashboards on 2 accounts
Please can you tell me why rewards dashboard has gone? Its happened on 2 accounts. Ive tried the trouble shooting list with no joy. Is there a reason for this & if they back on will my streaks be gone? Thanks A Bee
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
i have lost all my emails, didn't deleted them and i want to recover them, please help.
I have lost all my emails (hotmail) few days ago, i didn't deleted them (doesn't appear in the deleted folder). Please help.
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
How to stop being billed for a resource I have no access to
Hi, I've attempted to reach billing at Microsoft but I can't because I do not have a support contract. The AI tells me that my errant charge is due to: The charge is associated with a Marketplace billing resource, which matches a subscription purchase…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Idle GPUs for AI Training
Could you please let me know if this is true? https://insider-gaming.com/microsoft-ai-use-your-gpu/ best regards
Windows for home | Windows 11 | Apps
Files failed to send from iPhone
When trying to send photos from iPhone to PC, the attached error message shows. So far have tried: • Uninstalling and reinstalling Phone link / Link to windows apps on respective devices • Toggling Bluetooth on and off, and removing Bluetooth devices /…
Windows for home | Windows 11 | Connect Phone and PC
Microsoft Surface Laptop Prize Package Sweepstakes entry
Hello I was curious how long it take for Microsoft Surface Laptop Prize Package Sweepstakes before the winners are called
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.