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2 answers One of the answers was accepted by the question author.

How to switch back to outlook classic?

I successfully used outlook classic, but now even click outlook classic, it still automatically run new outlook.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T10:06:49.72+00:00
ZHOU Yong Cheng 0 Reputation points
accepted 2026-11-12T02:04:30.91+00:00
ZHOU Yong Cheng 0 Reputation points
0 answers

Need to link my existing Candidate ID (MS ID) for passed AZ-400 exam to my personal Microsoft Learn profile

Hello Microsoft Credentials Support, I passed Exam AZ-400 on September 9, 2025, which was booked by a training institute. I do not have access to the email address the institute used, and when I try to open a ticket on Engage Center…

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-11-12T02:04:20.85+00:00
Muhammad Saim Ali 0 Reputation points
1 answer

Why does outlook sign me out when I try to login using firefox?

[NOTE: Please limit answers to Microsoft employees only] Whenever I try to login to outlook (regardless of browser used), I get: You signed out of your account It's a good idea to close all browser windows. I realize there is a work-around by deleting…

Microsoft Edge | Website issues | Windows 11
asked 2026-11-11T03:35:49.7133333+00:00
MOHANAD HASSAN S BAHSHWAN 0 Reputation points
answered 2026-11-12T01:58:24.98+00:00
Clary-N 19,130 Reputation points Microsoft External Staff Moderator
2 answers

Read-only Word: Text selection triggers the Office pop-up

该窗口显示“使用 Office 连接体验”,并有一个“隐私首选项”按钮,大概是用来启用或禁用此功能(从而消除这个非常烦人的弹出窗口)。 我目前关闭所有的链接,要求也是必须保持关闭,开启就会让我的文件蚀刻保存在云端,很卡,我会利用onedrive同步而不是office同步。 一万个问什么??就是选中要复制粘贴,都会弹窗,太烦人了,关闭了所有的copilot/辅助功能/朗读等,依然解决不了问题。 Word displays “Use Office connected experiences”…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-06T09:55:01.29+00:00
lp00102 0 Reputation points
commented 2026-11-12T01:54:52.05+00:00
lp00102 0 Reputation points
2 answers

How to fix word can not open to use?

It shows that some feature was blocked that make word have to close.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-12T01:20:40.7866667+00:00
answered 2026-11-12T01:54:51.7933333+00:00
Estrella721 47,875 Reputation points Independent Advisor
3 answers

Cannot connect digital camera to computer

I have a Canon Powershot ELPH 360 HS A camera that, up until yesterday, seamlessly connected wirelessly to my Windows 11 computer in order to download photos. Suddenly, it returned an error "Cannot connect to server" and no longer connects to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-11T20:44:46.0033333+00:00
James Close 0 Reputation points
answered 2026-11-12T01:53:32.0066667+00:00
James Close 0 Reputation points
1 answer

Artifact Signing organization identity validation failed although face check matched (Japan, My Number Card)

Hello, Our organization identity validation (Public Trust) for Azure Artifact Signing has failed, and no reason is shown anywhere. Identity validation ID: dd6cec83-cbbb-46d5-9a70-6d79f1dd8bcd Country/region: Japan Identity type: Public Trust…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,796 questions
asked 2026-11-12T01:44:45.28+00:00
Shu 0 Reputation points
edited the question 2026-11-12T01:52:40.4366667+00:00
Shu 0 Reputation points
2 answers

My one drive will now no longer open or sync with my iOS macbook

All of a sudden my one drive will Not open or sync. I have tried deleting app and reloading but the same issue. Can't open

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-11-11T18:14:31.14+00:00
SG Construction 0 Reputation points
edited an answer 2026-11-12T01:49:52.8066667+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
2 answers

HELP MICROSOFT ACCOUNT POSSIBLY HACKED

Everytime i try to log into my microsoft account on my windows computers settings it says there is a different email linked to my emails microsoft account but when i log into my microsoft account on my browser its perfectly fine when i try to reset my…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-11T23:19:57.9666667+00:00
Van Vangenewitt 0 Reputation points
answered 2026-11-12T01:47:53.76+00:00
Jeronimo Fuerte 48,705 Reputation points Independent Advisor
2 answers

Excel Data Missing

Hello, I have an Excel workbook stored in my personal OneDrive that I have been editing through Excel Online. My workbook contained several months of data, including changes made as recently as November 4, 2026. About a week ago, the newer data was still…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-11-11T17:37:20.76+00:00
Kavitha Amaresan 0 Reputation points
answered 2026-11-12T01:45:29.24+00:00
Xavier-D 14,530 Reputation points Microsoft External Staff Moderator
1 answer

I clicked a bad link and now I can't get rid of a hacker

I recently clicked a bad link and I've had countless issues with my computer and I'm worried that I haven't gotten rid of it. I've had to get new credit cards, change passwords to everything, and fully wipe my PC. And still, I keep finding things they…

Windows for home | Other | Security and privacy
asked 2026-11-11T23:40:20.68+00:00
Lauren 0 Reputation points
answered 2026-11-12T01:42:53.9233333+00:00
Jeronimo Fuerte 48,705 Reputation points Independent Advisor
2 answers

Windows 11 25H2: How can I restore printing after KB5132043 without leaving security updates uninstalled?

Intune managed devices lost access to physical and virtual printers after the November 2026 updates. One affected computer was running Windows 11 build 26200.9911 with KB5132043 and KB5135385 installed. Settings → Bluetooth & devices → Printers &…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-11-11T23:23:50.72+00:00
Red 0 Reputation points
answered 2026-11-12T01:41:16.8033333+00:00
Jason Nguyen Tran 30,185 Reputation points Independent Advisor
2 answers

I can't login to my subscription to Microsoft 365 on my Mac.

My Mac is up to date. I've closed any Microsoft apps. I've tried deleting keychains. Then restarting computer. I know my Microsoft Login Works because I can access it on the internet and I can see my Microsoft 365 subscription is active. But I can't log…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T21:08:08.8766667+00:00
Anna Bromeland 0 Reputation points
answered 2026-11-12T01:38:37.2566667+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
4 answers

Unknown error when activating Office license on Mac

Can you help please. I wish to activate my Office Home & Student 2021 but am prevented by an Unknown Error. What are my next steps to activate my purchased Office software?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T02:19:24.21+00:00
Michael Vallance 5 Reputation points
commented 2026-11-12T01:38:06.8233333+00:00
Michael Vallance 5 Reputation points
2 answers

Excel screen went blank for no apparent reason in the middle of completing a spreadsheet.

The system auto saved the blank screen. All my worksheet is lost unless I can retrieve an earlier autosave version. How do I resolve this? Thank you!

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-11T21:00:37.8566667+00:00
Kathleen Lewis 0 Reputation points
answered 2026-11-12T01:29:31.1433333+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
1 answer

Publisher Retiring

I'm distraught about Publisher retiring! What is the best way to convert thousands of Publisher files from 26 years of work to PDF and what program is best recommended. Word does not work well for what I do with graphics.

Microsoft 365 and Office | Publisher | Other
asked 2026-05-21T19:51:03.88+00:00
Dana Slater 5 Reputation points
answered 2026-11-12T01:27:14.1266667+00:00
Matthew 0 Reputation points
2 answers

How to fix information lost added to Spreadsheet in microsoft excel?

I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-06T18:53:09.7266667+00:00
Judy Shemtob 0 Reputation points
answered 2026-11-12T01:26:51.61+00:00
Judy Shemtob 0 Reputation points
1 answer

i do not have permissions to cancel my teams subscription

I cannot when I log into Microsoft 365 admin center log in as it says i don't have permissions. I have only gmail emails otherwise this is the only hotmail I have. I need to cancel my teams subscription but can't get even past the first hurdle!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T23:55:29.1066667+00:00
Sarah Player 0 Reputation points
commented 2026-11-12T01:25:45.45+00:00
Austin-H 8,890 Reputation points Microsoft External Staff Moderator
3 answers

Bluetooth Connected but No Audio on any Headphones on Acer Aspire

I have an Acer Aspire A315-44P running Windows 11. Currently, Bluetooth audio is silent no matter what headphones I use. I've tried 3 different types of Bluetooth headphones, and although I could hear no audio, my laptop still acted like audio was…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-11-11T23:51:12.1833333+00:00
Tayla G 0 Reputation points
answered 2026-11-12T01:22:02.9533333+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
2 answers

I have to re-sign into my browsers every time Microsoft Edge closes. How do I prevent that?

I am frustrated because every time I restart my computer or Microsoft edge closes I have to sign back into my browsers i.e. yahoo, Gmail, Facebook etc. On checking my data the clearbrowing is showing exit and grayed out. I am currently in my registry…

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-11-11T21:27:46.42+00:00
Ron Ivory 0 Reputation points
answered 2026-11-12T01:16:56.5266667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor