1,239 questions with Microsoft 365 and Office | OneDrive | For home | MacOS tags

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2 answers

Current Mac system. The link to the cloud broke. I now have two onedrive folders and there is no onedrive icon in the menus bar.

No OneDrive icon in the menu bar. I have two OneDrive folders and want to get rid of the old one that is not syncing with my online account.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-27T09:24:44.2966667+00:00
Hunters 0 Reputation points
commented 2026-10-02T14:39:09.37+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
5 answers

OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it

Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account. Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T02:21:04.02+00:00
Ulvi Yurtsever 15 Reputation points
commented 2026-10-01T17:31:02.4333333+00:00
Ulvi Yurtsever 15 Reputation points
3 answers

OneDrive stopped working on my Mac Mini

This morning it asked me to locate the folder for OneDrive on my Mac Mini, and when I chose "OneDrive," then it started giving me the message: We couldn't find your "OneDrive (2026-09-15 13:07:50 +0000)" folder in…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-18T19:01:02.6+00:00
mark dudley 0 Reputation points
commented 2026-09-30T15:49:19.1233333+00:00
Paul Desmond 0 Reputation points
2 answers

OneDrive folder not found after upgrading to macOS 27

Hi everyone, I recently upgraded my Mac to macOS 27 (Golden Gate), and ever since the upgrade I’ve been getting an error from OneDrive that I can’t seem to resolve. The exact error message is: We couldn’t find your “OneDrive (2026-09-13 05:36:04 +0000)”…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-19T22:20:33.67+00:00
Nik Andric 0 Reputation points
commented 2026-09-26T23:52:03.2533333+00:00
Dick Watson 126 Reputation points
1 answer

access personal vault

on desktop Mac os27, how to access personal vault? Can access on iPhone, but not on desktop

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-26T21:08:08.8566667+00:00
David C 0 Reputation points
answered 2026-09-26T21:08:21.3533333+00:00

AI answer

2 answers

Missing MS Word and Excel docs

Recently I opened my Macbook Pro and found that my Desktop had been wiped clean. Searching my MS Word docs and Excel, I would only get Can't open file/doc. May have been deleted or is not accessible. Nothing on One Drive. This is scary that a program…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-25T09:16:48.54+00:00
Beth Jones 0 Reputation points
commented 2026-09-25T23:53:41.1533333+00:00
Jeronimo Fuerte 46,645 Reputation points Independent Advisor
1 answer

URGENT HELP PLEASE: onedrive and Mac unsync, lost all files adn won't let me restore onedrive.

Hello, please give me some urgent help! I am not good with computers. have been having unnecessary issues with my Mac storage and was advised by google to unlink my Mac and onedrive, google said the files on both ends would be left intact and accessible.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-25T18:33:08.8033333+00:00
Elena Keane 0 Reputation points
answered 2026-09-25T18:33:29.57+00:00

AI answer

1 answer One of the answers was accepted by the question author.

OneDrive app is not running on my MacBook; It does not open at all

The OneDrive app is not running on my MacBook. When I attempt to open it, it produces an error message. I've tried un-installing and re-installing but I still get the same error message. I have been trying to get some support from Microsoft for nearly a…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-23T21:39:42.6133333+00:00
Adeola Oludemi 20 Reputation points
accepted 2026-09-24T20:53:43.9133333+00:00
Adeola Oludemi 20 Reputation points
2 answers

OneDrive app not working on MacBook

This entire week I've had an issue with using OneDrive—the issue being that I can't open the app on my Macbook! For the past six or seven years, I've exclusively used MS Word because of it's cloud syncing with OneDrive. Support says they’re experiencing…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-18T21:11:50.0966667+00:00
TS 0 Reputation points
commented 2026-09-24T14:29:09.07+00:00
Alex-L 12,740 Reputation points Microsoft External Staff Moderator
1 answer

I can't unlock my OneDrive vault on my Laptop

I can't unlock my OneDrive vault on my Laptop. I can do it on my phone.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-07T14:16:34.2466667+00:00
Pedro Oliveira 0 Reputation points
edited a comment 2026-09-21T23:48:03.2833333+00:00
Xavier-D 13,660 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive not syncing

OneDrive is not syncing because it cannot fine a specific file. I cannot get to the help & preference functions. I have tried opening OneDrive from the icon and from Spotlight. I have delete the keychain cache and nothing has made a difference

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-19T20:44:37.7666667+00:00
Adeola Oludemi 20 Reputation points
answered 2026-09-21T03:02:34.7466667+00:00
Manoel Barros 22,045 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Word on MacOS, reopening a file I just created shows "Read Only" - issue with file locks?

When I create a new document on OneDrive from within Word Desktop app on macOS, or edit an existing document, when I close the document and reopen it in Word, maybe a minute to two minutes later, it shows the message "Read Only To save a copy of…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-17T13:31:59.4966667+00:00
Mark Lenahan 20 Reputation points
accepted 2026-09-17T13:39:33.37+00:00
Mark Lenahan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 `Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop`]

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop] m'empêche d'accéder à l'application OneDrive sur mon Mac à jour

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-18T20:39:28.5966667+00:00
Y Chaoyou 20 Reputation points
commented 2026-09-17T09:52:37.1733333+00:00
Matt Jones 0 Reputation points
2 answers

Missing OneDrive icon on MacOS

My boss invited me to share the ms365 and OneDrive accounts. I uploaded all MacOS files to the OneDrive for the company OneDrive. I had to create my own login and it seemed all out of sync. I have tried fixing it on my own and now I have a bigger mess.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-16T00:17:17.0133333+00:00
Todd Bruening 0 Reputation points
answered 2026-09-16T07:17:37.7366667+00:00
Alvise Cervellati 6,700 Reputation points Independent Advisor
1 answer

Downgrade OneDrive macOS Ventura 13.7.8 without losing unsynched data

On a MacBook pro i5 2017 with MacOS Ventura 13.7.8 a unscheduled update to OneDrive (downloaded via Appstore) resulted in the app not being able to open and operate properly. The issue has already been described in different threads here and on other…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-14T15:45:45.43+00:00
Wiliam 0 Reputation points
commented 2026-09-15T23:58:48.7533333+00:00
Xavier-D 13,660 Reputation points Microsoft External Staff Moderator
2 answers

I can't get into my onedrive personal vault on my laptop

My personal OneDrive works normally, but Personal Vault is stuck in a browser authentication loop. When I click Personal Vault, I’m told to sign in; after successful sign-in, I am returned to the locked Personal Vault screen. I have already tried private…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-04T22:27:27.7633333+00:00
Yuri Yoshizawa 0 Reputation points
commented 2026-09-15T00:03:51.76+00:00
Xavier-D 13,660 Reputation points Microsoft External Staff Moderator
2 answers

Help me find lost or missing files in OneDrive

Please help Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T01:11:18.07+00:00
Paras Sanket 5 Reputation points
commented 2026-09-14T23:41:49.0033333+00:00
Xavier-D 13,660 Reputation points Microsoft External Staff Moderator
2 answers

How to remove leftover OneDrive folders from Finder on Mac after unlinking the accounts

I’ve already unlinked my previous work OneDrive accounts, and I no longer have access to log in or relink those accounts. However, some folders from those old OneDrive accounts are still appearing in my Finder/sidebar as leftover folders. I can’t move,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T10:37:12.3733333+00:00
Rejina Marie 0 Reputation points
answered 2026-09-11T11:29:54.8+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
2 answers

One drive app for Big Sur

Wondering if anyone has this and I can download it?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-10T21:28:39.71+00:00
Emma Gibson 0 Reputation points
answered 2026-09-10T22:05:03.7333333+00:00
EmilyS726 270.5K Reputation points Independent Advisor
2 answers

I can't access my Vault files on my Mac

I can't access my Vault files on my Mac. I keep getting the same error. Which you will not allow me to upload.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-26T18:20:55.67+00:00
Razzman79 20 Reputation points
commented 2026-09-09T07:49:41.9833333+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator