32,757 questions
2 answers
Why does my computer keep freezing whenever I don't have any games or youtube open?
During Windows 10, I never had any freezing problems whenever it comes to opening or keeping my computer open. But, the moment I upgraded to Windows 11, my computer started freezing whenever I don't leave an app open or game open. I've tried using…
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 52%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
3 answers
handle leak explorer.exe
webroot tells me I have a handle leak in erplorer.exe
Windows for home | Windows 11 | Performance and system failures
32,757 questions
asked
2026-08-02T23:01:52.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 97%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Christopher King
0
Reputation points
answered
2026-11-08T19:52:33.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 38%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ehuh
0
Reputation points
3 answers
Why does my Powerpoint not have an option for recording?
My Powerpoint app does not have a record button to record audio or video to place into the presentation. Thanks,
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
687 questions
asked
2026-11-08T12:46:43.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Candice Smitherman
0
Reputation points
answered
2026-11-08T19:50:41.6966667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
0 answers
Microsoft for startup
Hi everyone, I'm trying to apply to the Microsoft for Startups program for my startup, and I'm stuck. I already have a Microsoft account with Azure. When I opened the application link and clicked "Apply," it redirected me to the Azure portal…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,889 questions
asked
2026-11-08T19:37:44.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lamelo lucky
0
Reputation points
0 answers
"User invitation failed. Insufficient privileges to complete the operation" - Error
Good day! My Microsoft 365 Business Basic tenant is still unable to invite new external guests, despite several days of troubleshooting and escalation. I have found two Microsoft Learn Q&A cases describing the same error and…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,133 questions
asked
2026-11-08T19:19:32.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ayan Scratuglia
0
Reputation points
edited the question
2026-11-08T19:28:20.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
2 answers
48-digit recovery key
How do I obtain my 48-digit recovery key for my laptop?
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
2 answers
real help required
the ai solution did not work . what is the next step in help....
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,756 questions
asked
2026-11-08T18:43:39.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mike summers
0
Reputation points
answered
2026-11-08T19:23:07.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
2 answers
When replying to an email, an Extra Outlook appears and my reply disappears
All of a sudden, when I start to reply to an email, another iteration of Outlook appears and my attempted reply disappears.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,107 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
1 answer
Unintended Blocked Emails
Why are emails from gmail.com receiving this message and is hotmail.com blocking messages for "safe" senders?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,592 questions
asked
2026-11-08T18:34:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
edited the question
2026-11-08T19:12:45.8366667+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
why is microsoft rewards gift cards ALWAYS out of stock?
Hi, I'm asking a question on why the Microsoft rewards gift cards are always out of stock. is there a particular reason for this, like is it being discontinued or something else? because I don't really understand how something digital can be 'out of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
I sent an invitation to my wife to join my ms365 sub. however she gets stuck in a loop
it seems that the e mail address she has was used at some time in the past as a recovery e mail address for an MS account. The system takes her in a loop asking to find her user name and then intends to send a verification e mail to the account which is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,464 questions
asked
2026-11-08T18:20:58.3766667+00:00
mike summers
0
Reputation points
answered
2026-11-08T19:05:10.1733333+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Redeeming issue
Hello I am having a problem about Microsoft rewards bing with redeem about my gift card apparently this is what came although I only have one account so I am requesting if you can investigate my account and see what's wrong with it I tried almost…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
asked
2026-11-06T11:25:48.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
requiem shadow
20
Reputation points
accepted
2026-11-08T18:55:30.97+00:00
requiem shadow
20
Reputation points
2 answers
Can't find HTML
Following instructions to restore bold, italic etc, but nothing happens when I click on Format Text or Message to tick HTML.
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,445 questions
asked
2026-10-22T15:39:19.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Enid Briggs
0
Reputation points
commented
2026-11-08T18:54:48.74+00:00
Enid Briggs
0
Reputation points
1 answer
Outlook Sent folder emptied
All of the emails that were in my Sent folder are missing. How can I get them back?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,107 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 69%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
3 answers
the "replace" and "replace all" option is not not working WORD
I go to HOME--> Find--> and Replace, but the "replace" and "replace all" functions cannot be highlighted and are therefore not working. How do I fix this?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,289 questions
asked
2026-11-06T20:09:08.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anne Marie Lasoski
0
Reputation points
commented
2026-11-08T18:52:01.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,615
Reputation points
Independent Advisor
1 answer
Date Picker Content Control in Word document table cell
Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,044 questions
asked
2026-11-08T06:13:45.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 97%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dale Webb
15
Reputation points
edited a comment
2026-11-08T18:48:40.04+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Broken headset but warranty date is incorrect
I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…
Windows for home | Other | Devices and drivers
6,947 questions
asked
2026-11-08T16:10:40.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Connor Strickson
0
Reputation points
commented
2026-11-08T18:48:09.7366667+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
3 answers
Question regarding transferring Windows 10 licenses to new computers with Windows 11
I have two (2) computers running Windows 10 pro that are not capable of upgrading to Windows 11 pro due to hardware compatibility issues. The licenses on those Windows 10 pro computers were originally purchased for Windows 8 pro but were upgraded for…
Windows for home | Windows 11 | Licensing and activation
5,520 questions
asked
2026-11-07T21:56:58.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 80%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rob Schafer
0
Reputation points
answered
2026-11-08T18:46:59.17+00:00
Neil D
34,740
Reputation points
Volunteer Moderator
1 answer
broken Xbox and cant recover my account to login to new xbox
I know my gamertag but I cant remember which email is tied to my account. how can I recover my account to login to my new xbox. the HDMI port broke and I cant see my info on the TV.
Windows for home | Other | Gaming
4,527 questions
asked
2026-11-08T18:42:31.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Taylor WORK Varney
0
Reputation points
answered
2026-11-08T18:43:14.81+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Updating credit card details
I wish to update my credit card details in order to renew my subscription to Microsoft 365, but am having issues with the new card details being accepted. Could this be because I am currently in a different country? Moderator moved from Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,756 questions
asked
2026-10-16T09:48:58.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Simon Peile
20
Reputation points
commented
2026-11-08T18:40:12.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Markus Lohi
0
Reputation points