Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
2 answers
How to get the Desktop Word on my MacBook Pro
I have a subscription to Microsoft 365 Personal Classic. After installation I am only getting Word for the Web, not Desktop Word. How do I get Desktop Word?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked
2026-11-05T04:21:10.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leslie Mathaba
0
Reputation points
commented
2026-11-07T11:30:14.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
frozen account
went to China on vacation. now Hotmail account frozen due to being compromised.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,618 questions
asked
2026-11-05T01:15:01.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 87%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tracey Carli
0
Reputation points
commented
2026-11-07T11:27:13.0033333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,738 questions
asked
2026-11-04T21:31:56.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ash Bharagve
0
Reputation points
commented
2026-11-07T11:26:41.25+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Minecraft multiplaying
Heyy, Could someone please help me? I have been trying for years now and I am not able to play minecraft in multiplayer or realms mode and I am wondering why. The block just says that it's unavailable and check settings and nothing else. I just deleted…
Windows for home | Other | Gaming
4,519 questions
asked
2026-11-05T15:11:33.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aino Santanen
0
Reputation points
commented
2026-11-07T11:25:22.43+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
change email address
I need to change the email address for my microsoft account
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,618 questions
asked
2026-11-05T19:55:36.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Thomas Fresquez
0
Reputation points
commented
2026-11-07T11:23:34.3+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Re PowerToys remapping keys: can function keys and if so how to reverse the designated action
Example: On my computer key F3 and Mute sound are on the same key with F3 being activated without using the Fn key and Mute requiring the Fn key. I want the Mute action to be without the Fn key action/press.
Windows for home | Windows 11 | Settings
10,226 questions
asked
2026-11-05T14:27:14.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 2%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
STEVE WILSON
0
Reputation points
commented
2026-11-07T11:23:09.2333333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Word/PPT Copilot works. OneNote Copilot unavailable. Check provisioning
My Microsoft account shows Microsoft 365 Personal with AI Credits. Copilot works in Word and PowerPoint but OneNote Copilot remains grayed out on Mac. Copilot Notebooks on iPhone displays "Copilot isn't available for this account." I have…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-05T11:31:47.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 4%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Scott Latta
0
Reputation points
commented
2026-11-07T11:22:39.4433333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Refund on double deductions
Subject: Final Demand for Refund Dear Microsoft Support, I am writing to formally demand a refund for two unauthorised charges of R839 each, totalling R1,678, which were deducted from my account during the past week. I have already made numerous attempts…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-11-05T13:45:27.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 18%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Karlien Jenkins Rayton Garden Centre
0
Reputation points
commented
2026-11-07T11:20:46.6866667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Can’t lists and groups have gone
I’m using a 2013 MacBook with Catalina 10. My contact lists and contact groups have gone. How can I get these back.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,710 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 96%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
2 answers
Post/Put huge volume of data to an api endpoint through ADF
I have few output files in my unity catalog volumes/adls gen2. I want to push the data of these files as a body for api endpoint. However the data from my table is huge which goes upto 2 million rows, which is then converted to the below formatted json…
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
12,218 questions
asked
2026-10-16T07:34:29.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hrishikesh K M
0
Reputation points
answered
2026-11-07T11:18:33.69+00:00
Silvio Lorenzo Torre
165
Reputation points
3 answers
Contact information does not appear
Contact information input or imported shows only the name and phone number. All other information such as address, company information does not appear under any of the tabs when I try to review any and all of the contacts. What am I doing wrong ?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,276 questions
asked
2026-11-05T17:01:53.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeffrey Hamilton
0
Reputation points
commented
2026-11-07T11:18:07.7733333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
How to use Bing Webmaster to index pages?
Hi, I have created a website recently (seoguildford(.)com) but I'm struggling with getting it indexed on Bing Search. I have tried importing from GSC, but I can't seem to get it to index fully as neither my sitemap nor any specific pages are listed. …
Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools
A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.
488 questions
asked
2026-11-05T17:02:25.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Claire Gorman
0
Reputation points
commented
2026-11-07T11:17:38.9133333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
How to respond to errorCode=100014
Whenever I try to log in to admin.microsoft.com using ordinary Edge (or any browser), I see this screenshot. If I click on the button (link), I see errorCode 100014. Acting on the advice of a (live human) Microsoft customer support agent, I have been…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,699 questions
asked
2026-11-05T17:03:32.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 69%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lois Wingerson
0
Reputation points
commented
2026-11-07T11:17:06.0566667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Predictive text not working in Classic Outlook
I have a personal Microsoft 365 subscription and have it setup to an email address run off Google Workspace. I have the Google Workspace Sync app running so I can use Outlook as my primary email platform. I would like to have co-pilot working in outlook…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,122 questions
asked
2026-11-05T16:05:00.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joseph Tonnos
10
Reputation points
commented
2026-11-07T11:15:55.8833333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
How to change primary email address with existing gmail account
I am trying to change my primary email address but when I try to add my existing gmail email, it tells me it already exists. How do I complete this since I am getting rid of the comcast router.
Windows for home | Windows 11 | Accounts, profiles, and login
10,495 questions
asked
2026-11-05T15:25:10.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Rang
0
Reputation points
commented
2026-11-07T11:13:42.4333333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Duplication issue with the correction symbol “^^”
I can type an “A” with an accent in Windows or in applications outside the browser. However, when I press Shift + 3 in all browsers, ^^ appears that is, two quotation marks. We’re certain this isn’t caused by hardware or hardware-related software three…
Windows for home | Windows 11 | Input and language
2,066 questions
asked
2026-11-07T11:12:04.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eren Can
0
Reputation points
answered
2026-11-07T11:12:22.9066667+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Windows 11 Software-Related AltGr TR-Q Dead Key Bug
System Specifications, Version OS: Windows 11 Home Version: 26200.9550 What exactly is the problem? The Turkish keyboard layout (QWERTY, Turkish Q) is selected. However, when using the AltGr key—whether via the physical keyboard or the On-Screen…
Windows for home | Windows 11 | Input and language
2,066 questions
asked
2026-09-26T09:17:24.1966667+00:00
NPLGlitcherPatcher
370
Reputation points
commented
2026-11-07T11:06:53.09+00:00
Eren Can
0
Reputation points
2 answers
access to Cloud Device administration roll or Global Administration
here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,224 questions
asked
2026-11-06T23:30:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
answered
2026-11-07T10:58:59.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,465
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I am completely unable to get help unlocking my micorsoft education account
I run a code club and have a Minecraft for education account. In order to have this I had to setup a business account. Today, when I tried to login to minecraft for education I discovered the authenticator app had logged itself out so I could not…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,440 questions
asked
2026-11-07T10:19:03.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 95%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bloy
0
Reputation points
accepted
2026-11-07T10:56:45.1666667+00:00
Daniel Bloy
0
Reputation points
2 answers
Bug getting Soundwave Headphones.
In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
asked
2026-10-21T17:35:05.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Camille Chaaya
0
Reputation points
commented
2026-11-07T10:55:01.19+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator