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2 answers

need to install ms office onto a new macbook

The original MacBook which had ms office 2024 was damaged and cannot be used how can I install that ms office into a new MacBook?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T21:24:26.9933333+00:00
Hayashibara, Alvin 0 Reputation points
answered 2026-11-07T06:05:56.43+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

Error in logging in in my Surface pro

Hi Can you please help me solve the problem. I cant log in because the system fails to upload.

Surface | Surface Pro | Install and update
asked 2026-11-06T21:08:54.4133333+00:00
Turki Ali Omar 0 Reputation points
answered 2026-11-07T06:04:06.1833333+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

my outlook is deemed unlicenced despite having a current subscription

went to log in and the outlook states i am using an unlicenced product. I have a current subscription . i can not reply or forward any emails. If i install a new version will it override my existing emails and will they all be lost ?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T21:10:42.8133333+00:00
Diana Buzzo 0 Reputation points
answered 2026-11-07T06:02:18.0866667+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix TrojanDownloader:JS/FakeUpdates.D?

Defender Scan says I had an TrojanDownloader:JS/FakeUpdates.D infection.

Microsoft Security | Microsoft Defender | Other
asked 2026-11-07T03:43:34.61+00:00
Tony C 0 Reputation points
answered 2026-11-07T06:01:35.46+00:00
_AW_ 70,241 Reputation points Volunteer Moderator
0 answers

Unable to Deploy Claude Opus 5.5 in Microsoft Foundry – "This Purchase Cannot Be Completed" Error

Hi Microsoft Community, I'm experiencing an issue when attempting to deploy Claude Opus 5.5 through Microsoft Foundry. Whenever I attempt to deploy the model, the deployment fails and I receive the following error message: Error message: "This…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

196 questions
asked 2026-11-07T06:00:49.6633333+00:00
Mike Cheng 0 Reputation points
1 answer

outlook mail keep asking to verify being an human and 6 digit code

as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T22:14:47.1433333+00:00
krx-4812 0 Reputation points
commented 2026-11-07T05:50:00.34+00:00
krx-4812 0 Reputation points
1 answer

Issue with daily chat limit reset / Unexpected limit error on Microsoft Copilot

I am encountering the message "You've used your daily chat limit. Please try again later." prematurely. The prompt limit is triggering after only a few brief interactions, and the counter does not appear to reset properly. Could you please…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-07T01:10:27.9933333+00:00
Punto365 0 Reputation points
edited the question 2026-11-07T05:33:06.54+00:00
Hendrix-V 20,790 Reputation points Microsoft External Staff Moderator
3 answers

I could not active my word

I tried a lot of times, but I could not active my word

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T04:52:26.6433333+00:00
Xuan Zhu 0 Reputation points
answered 2026-11-07T05:32:47.82+00:00
Estrella721 47,660 Reputation points Independent Advisor
3 answers

How to scan a document

I would like to scan a document and email it. How do I do that?

Windows for home | Windows 11 | Apps
asked 2026-03-30T16:00:06.4966667+00:00
Alan Begbie 0 Reputation points
answered 2026-11-07T05:26:32.9566667+00:00
ROBBIE LENOX 0 Reputation points
2 answers

how to uninstall office product key from my account?

i redeemed it using https://setup.office.com/redeem/enter-key?source=harmony

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-05T10:31:17.0933333+00:00
yahya hisham 0 Reputation points
commented 2026-11-07T05:23:04.39+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
0 answers

How can a reproducible Windows Shell32 environment-regeneration defect be escalated to Windows engineering?

I have investigated a reproducible Windows 11 environment-regeneration defect and would like to know the appropriate way to escalate the findings to the Windows Shell engineering team. Problem summary When the expected combined Machine PATH and User PATH…

Windows development | Windows API - Win32
asked 2026-11-07T05:21:11.1466667+00:00
呂兆晞 0 Reputation points
4 answers One of the answers was accepted by the question author.

Microsoft Rewards Account Recovery

My rewards account was suspended, how can I contact Microsoft so I can get it back. Moved from: Microsoft Edge | Other | Android

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,683 questions
asked 2025-12-01T19:24:00.1333333+00:00
Swarnabho Roy 30 Reputation points
commented 2026-11-07T05:14:58.6+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
2 answers

Microsoft Sentinel: Data Lake Onboarding Not Offered in Tenant — No UI or Resources Appearing

Problem description I am trying to onboard the Microsoft Sentinel data lake for my tenant, but I am not seeing the onboarding options or UI in the Microsoft Defender portal. Instead, only SIEM workspaces and UEBA are visible, and no data lake tab or…

Microsoft Security | Microsoft Sentinel
asked 2026-11-07T03:34:37.0233333+00:00
David-6228 0 Reputation points
answered 2026-11-07T05:07:10.2766667+00:00
Christopher C 0 Reputation points
1 answer

Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error

Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2026-11-06T09:44:22.99+00:00
Tien Tran 0 Reputation points
commented 2026-11-07T04:48:16.1+00:00
Tien Tran 0 Reputation points
1 answer

¿Cómo ingresar a mi cuenta con el Código de Microsoft Autenticathor?

Necesito entrar a la cuenta de mi universidad, pero para iniciar sesión me pide ingresar un código de verificación de la aplicación de Microsoft Autenticathor, al entrar, la aplicación me pide iniciar sesión y luego envía un código a la misma aplicación…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-07T03:31:40.2233333+00:00
Jose Eduardo Rivera Togra 0 Reputation points
answered 2026-11-07T04:45:16+00:00
Ana Le 2,965 Reputation points Independent Advisor
3 answers

Issues importing .pst files from Old Outlook into new M365 Outlook

I have searched the web over and over and this is driving me mad. I have been using M365 for a while and have a windows 10 laptop with Outlook. 3 years ago I imported my offline emails via a .pst file import with no issues. Now, my wife has purchased a…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-03T19:19:31.46+00:00
James 0 Reputation points
commented 2026-11-07T04:33:29.26+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Teams and Outlook Calendars not synching

Using Mac MS365 personal subscription. I make meetings in Teams and they show on the Teams calendar adn Outlook web, but are not synching to my Mac Outlook calendar. Signed into Teams and Outlook with same account Outlook is showing all calenders I…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-03T23:43:55.7466667+00:00
Forsythia Strategy Group LLC 0 Reputation points
commented 2026-11-07T04:31:39.8333333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

How do I set up Teams for personal use

I do I set up the use of teams for personal use. it's telling me i have to create a teams account to enable meeting funtions

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-11-06T22:55:02.79+00:00
Joseph Bomba 0 Reputation points
answered 2026-11-07T04:31:10.3033333+00:00
EmilyS_726 34,015 Reputation points Volunteer Moderator
2 answers

Bing star bonus

Hello, I have a question regarding the Bing Star Bonus. I don’t have a phone, so I usually search Bing on my computer. I want to reach the 2,100-point milestone, but I’m concerned that my points won’t increase if I only search from my computer, or will…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,683 questions
asked 2026-11-07T03:39:30.59+00:00
Salty 65 Reputation points
answered 2026-11-07T04:29:16.92+00:00
Paulo GM 73,960 Reputation points Independent Advisor
2 answers

Why isn't the Five Months Spotify Premium code not working?

I completed the microsoft bing rewards offer, I got the code send via email. I made a new Spotify account and when I put in the code sent by Microsoft Rewards, says code not valid. Why?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,683 questions
asked 2026-11-06T04:04:28.0166667+00:00
Richard Burns 0 Reputation points
commented 2026-11-07T04:24:27.8266667+00:00
Richard Burns 0 Reputation points