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Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-05T20:00:15.4333333+00:00
Bob Alston 126 Reputation points
answered 2026-11-07T07:36:17.9766667+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
1 answer

Error 0x80070035 trying to connect to only WD servers in Win11.

Error 0x80070035 trying to connect to only WD servers in Win11. Other manufacturers servers connect OK.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-05T20:58:21.78+00:00
Ronnie Gibb 0 Reputation points
commented 2026-11-07T07:35:34.7833333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

No Print Docs in Print Queue Blue

NEW ISSUE my Desk Top cannot send any information to my computer due to the security that has been set up. Nothing will ever appear in the print queue. Printer active on Devises. Bluetooth activated on Printer and Desktop HPJet Pro 9125e…

Windows for home | Other | Devices and drivers
asked 2026-11-05T23:16:22.12+00:00
COLLEEN OLSON 0 Reputation points
commented 2026-11-07T07:34:13.85+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Upgraded from Business Standard to Premium - how to add devices

I updated our Microsoft Business Standard account to Business Premium and am having difficulty connecting our devices. Can someone please assist. I assumed that the devices that were already with the Standard account would also show in the Premium. …

Microsoft Security | Intune | Enrollment
asked 2026-10-29T16:13:03.6433333+00:00
Barbara MacArthur 20 Reputation points
commented 2026-11-07T07:29:19.6566667+00:00
takeig 0 Reputation points
1 answer

how to fix "threats"

Every time, Microsoft defender disrupts my work with a notification; "Microsoft defender has found threats, please take the recommended action" Yes, I've taken the action, scan, quick scan, deep scan, removal, clean threats...... but nothing…

Windows for home | Other | Security and privacy
asked 2026-11-06T20:30:44.05+00:00
Daniel 0 Reputation points
edited the question 2026-11-07T07:28:31.7266667+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
3 answers

Blue screen

Is a blue screen with, "Configuring Windows updates. Don't turn off your computer" a legitimate Windows screen? While it is displayed I see that the mouse is moving around the screen.

Windows for home | Windows 11 | Windows update
asked 2026-10-31T00:21:44.2933333+00:00
Stephen H 0 Reputation points
commented 2026-11-07T07:25:18.6433333+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer

Payment taken from Credit Card

I have been trying to identify a charge on my credit card that has been taken from Microsoft. As they have stopped all inbound calls within Australia and no one wants to call back (even after a lot of promises) they also make it very difficult to reach…

Microsoft 365 and Office | Other
asked 2026-11-07T06:48:33.9666667+00:00
H. Andrew 0 Reputation points
answered 2026-11-07T07:20:36.48+00:00
DaveM121 946.3K Reputation points Independent Advisor
3 answers

after reset my mobile authenticator is not working

After reset my mobile my authenticator app can not work . this application require code but how va i get code for my account

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-05T16:36:31.8133333+00:00
piyushpatel135 0 Reputation points
answered 2026-11-07T07:19:51.7633333+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Update Windows 11 Pro

I have purchased a secondhand desktop computer and noticed that the Windows Update says "your version of Windows has reached the end of service." But when I click on "check for updates" nothing appear to need installing. The version…

Windows for home | Windows 11 | Windows update
asked 2026-11-07T06:45:04.35+00:00
Sharyn Hopkins 0 Reputation points
answered 2026-11-07T07:19:47.07+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby

I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-06T21:45:28.2966667+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-07T07:09:01.35+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
1 answer

PPT on iPad slideshow projection problem after update to 2.115.2 Nov 3 2026

Since PowerPoint for iPad updated automatically to 2.115.2 on 3 November 2026, slide shows no longer project correctly over a wired HDMI connection. Instead of a full-screen slide, the projector mirrors the entire iPad screen, and thus the slide is…

Microsoft 365 and Office | PowerPoint | Other | iOS
Microsoft 365 and Office | PowerPoint | Other | iOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

44 questions
asked 2026-11-04T17:13:41.8033333+00:00
CG 5 Reputation points
commented 2026-11-07T07:07:34.9066667+00:00
Xavier-D 14,440 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving emails

Why are some of my emails not reaching me? I have an account that sends me an email to login and it is sending them but I am not getting them. My office manager is emailing me and I am not receiving them either. Not in junk folder - not anywhere!

Outlook | Web | Outlook.com | Email
asked 2026-11-07T03:52:50.7766667+00:00
Roni Elsberry 0 Reputation points
commented 2026-11-07T07:03:25.3266667+00:00
Roni Elsberry 0 Reputation points
2 answers

My whole outlook on web and phone is in a different language

I noticed that the folders on my iPhone were in a different language, then after logging into outlook on a browser, everything is in a different language. I have checked the settings and changed the time zone and language back to English, however it is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T03:31:56.5933333+00:00
Kathy 0 Reputation points
answered 2026-11-07T07:02:12.21+00:00
SD - IA 182.6K Reputation points Independent Advisor
1 answer

How do I change our monthly subscription to a yearly subscription?

Hello! Our company has signed up for a monthly Microsoft 365 Business subscription. We would like to change it to a yearly subscription. The official Microsoft guides I have found for that don't include screenshots. I'm at a loss as to where the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-30T06:33:57.92+00:00
Sara 0 Reputation points
commented 2026-11-07T06:59:23.86+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
2 answers

This is a new laptop. My old one provided a listing of options available, (i,e, scan, file explorer... and more) I'm confused. I need to scan a document to attach to an email.

this is a new laptop. my old one provided a listing of options available such as scan, file explorer... and more I'm confused I need to scan a document to attach to an email

Windows for home | Other | Devices and drivers
asked 2026-11-07T05:34:31.02+00:00
ROBBIE LENOX 0 Reputation points
answered 2026-11-07T06:58:45.1666667+00:00
SD - IA 182.6K Reputation points Independent Advisor
2 answers

Message "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive"

I have used OneDrive for years. Recently I got this message: "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive." I need to fix this. Also, I seem to have multiple Microsoft accounts; I only want to use one. The account is <PII…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-04T14:23:24.81+00:00
Kenneth Landgren 0 Reputation points
edited the question 2026-11-07T06:57:25.9033333+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
0 answers

Cannot complete Azure pay-as-you-go sign-up - account may be flagged by mistake

Hi, I'm trying to sign up for Azure pay-as-you-go from Vietnam with a personal Microsoft account. The free account page says "You're not eligible for an Azure free account". The pay-as-you-go sign-up ends with "We couldn't complete your…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,082 questions
asked 2026-11-07T06:54:33.98+00:00
khải võ 0 Reputation points
2 answers

has something changed with Register Security Info (security info page)

We are looking for clarification regarding a change in Microsoft Entra Conditional Access behavior related to phishing-resistant MFA onboarding. A few months ago, users targeted by a Conditional Access policy requiring Phishing-Resistant MFA…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-29T20:43:37.5433333+00:00
Neha Chandna 5 Reputation points
edited a comment 2026-11-07T06:52:48.3133333+00:00
Sean Kearney 0 Reputation points
2 answers

External Member Email Group

I have a distribution list and added my external email address as a member. However, when an email is sent to this distribution list, I do not receive it on my external email address. In the message trace, I also cannot see any email being sent to my…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-06T02:59:46.49+00:00
Handian Sudianto 7,636 Reputation points
commented 2026-11-07T06:51:18.0166667+00:00
Aetherin 3,680 Reputation points Independent Advisor
2 answers

Can't use apps that comes with office home 2021 lifetime as accidently uninstalled Mircosoft 365

I was going through my apps and accidently i uninstalled Microsoft 365 and since then my word and excel and my power point isn't working (saying unlicensed) . My laptop came with lifetime of office home 2021. How do i get back to use my apps as normal…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T05:56:18.92+00:00
Arush Sensei 0 Reputation points
answered 2026-11-07T06:50:00.87+00:00
SD - IA 182.6K Reputation points Independent Advisor