5,520 questions
2 answers
Unable to reactivate Windows 11 after hardware change
Hello. I recently had a hardware failure on my desktop PC (the motherboard and/or the CPU) and I ended up getting new motherboard + CPU + RAM. Everything else is carried over - the storage drives and the installation. I haven't done a clean install, just…
Windows for home | Windows 11 | Licensing and activation
asked
2026-11-08T15:49:30.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK7%3C/text%3E%3C/svg%3E)
kamen-7690
0
Reputation points
commented
2026-11-08T18:14:46.7033333+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
Printer is paused and nothing I do will allow it to print.
Printer is paused and I have tried everything to allow it to print. The scanner works and is connected to my laptop. The internet is working and connected to both my laptop (Dell) and ET-2850.
Windows for home | Windows 11 | Devices and drivers
24,953 questions
asked
2026-11-08T17:36:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Susan Lardie
0
Reputation points
answered
2026-11-08T18:14:00.3966667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
[ISSUE] Broken Windows 11 IoT hashes PDF link
Hi, On this page: https://www.microsoft.com/en-us/evalcenter/download-windows-11-iot-enterprise-ltsc-eval The link titled Windows11IOTEnterpriseLTSCHashValues.pdf is broken and goes to a generic Evaluation Center website. In fact, I met similar subject…
Windows for business | Windows for IoT
721 questions
asked
2025-02-23T10:10:37.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Abdelaziz Elrashed
0
Reputation points
commented
2026-11-08T18:08:26.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
易佐 沈
0
Reputation points
2 answers
account hacked and lost all emails
My account was hacked on October 17th. My email was completely lost - all inbox, deleted, sent and junk emails were gone. My text messages were hacked. Several money accounts and online shopping accounts were hacked and purchases were made without my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-08T15:58:41.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
HEATHER AHERN
0
Reputation points
answered
2026-11-08T18:07:56.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
1 answer
unable to install Microsoft office Home & business 2024
i install the software and when i login to word give error show in attached screen shot. what i can do at that stage.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,216 questions
asked
2026-10-31T08:34:56.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
saad iqbal
0
Reputation points
commented
2026-11-08T18:04:17.87+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
e. go how to remove family settings on Xbox 360
I bought a secondhand Xbox 360 slim and I don't know the passcode and security question on family settings
Windows for home | Other | Gaming
4,525 questions
asked
2026-11-08T10:21:00.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Siya Biue
0
Reputation points
edited the question
2026-11-08T18:03:22.94+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
2 accounts/ paying twice
Hello I am paying for 2 subscriptions - 1 - Via my hotmail that has now been closed down. This one is an annual subscription and because i cannot log in to veryify the cancellation, i cannot cancel it and the payment keeps coming out. 2 - Via my new…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,752 questions
asked
2026-11-08T17:23:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicole Horne
0
Reputation points
commented
2026-11-08T18:01:28.14+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Disappeared Google authenticator code
I cannot see code sent to my Google authenticator from Facebook ,
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-11-08T15:09:55.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
kizito Tochukwu
0
Reputation points
answered
2026-11-08T17:58:31.2833333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
3 answers
Problem after renew my annual subscription
Hi sir After I renew my annual subscription multiple sender emails are not delivered to me and senders are getting bounce email. exact error: 550 5.7.1 message rejected.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-07T15:38:23.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 45%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vijay Goneri
0
Reputation points
edited the question
2026-11-08T17:55:28.7533333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Subject: Incoming Emails Rejected by Outlook.com/MSN — Error 550 5.7.23 (SPF Validation Failure)
Hello Microsoft Support, Over the past few days, I have been experiencing an issue with my MSN email account where emails from multiple unrelated business contacts are being rejected. These senders have been emailing me successfully for years, and the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,104 questions
asked
2026-11-08T17:44:50.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Inbar Plachinsky
0
Reputation points
answered
2026-11-08T17:54:42.26+00:00
GTS-NJ
1,250
Reputation points
Volunteer Moderator
2 answers
I'm having issues on enabling multiplayer mode on Minecraft
After enabling the setting to be able to play multiplayer on the xbox configuration page, it still doesn't work even after rebooting my PC.
Windows for home | Windows 11 | Gaming
5,536 questions
asked
2026-06-08T14:21:57.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUG%3C/text%3E%3C/svg%3E)
unai guedes jimenez
0
Reputation points
commented
2026-11-08T17:54:22.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emily
0
Reputation points
1 answer
I need a copy of my MSCE from 1999
Hi, I need a copy of mt MCSE from 1999. I don't remember the email address associated it was a long time ago. Can you help me get a copy using my street address? SS#? or some other way?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,767 questions
asked
2026-11-08T17:37:25.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pat Perri
0
Reputation points
edited the question
2026-11-08T17:51:43.41+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
How to update onedrive
How to update onedrive on my pc's as it does not update automatically
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
791 questions
asked
2026-09-01T20:16:56.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Halvorsen
0
Reputation points
commented
2026-11-08T17:50:47.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sverker Nilsson
0
Reputation points
2 answers
how to adjust visio default setting for new documents in landscape mode?
How does one adjust visio default setting to use landscape mode when creating a new drawing? It is extremely rare to create a drawing in portrait mode, so having to manually change orientation every time seems like poor configuration. TIA for all…
Microsoft 365 and Office | Visio | Other | Windows
Microsoft 365 and Office | Visio | Other | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
232 questions
asked
2026-11-08T15:50:55.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Brutzman
0
Reputation points
answered
2026-11-08T17:49:41.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,725
Reputation points
Independent Advisor
4 answers
Clipboard history problem
Seems like Clipboard history is only saving / displaying one item when I press Windows Key + V when I know I've saved >1 item to the clipboard. The one item shows up twice in the display also. Surface Pro 12" with Windows 11 fully up to date.
Windows for home | Windows 11 | Performance and system failures
32,754 questions
asked
2026-11-08T13:07:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
commented
2026-11-08T17:46:39.25+00:00
David Gudewicz
25
Reputation points
1 answer
Unable to access Credentials Support with "personal" Microsoft account for legal name change
Hello, my Microsoft Learn profile requires additional review to update my legal name for an upcoming certification exam. The Credentials Support link redirects me to Microsoft Engage, where I cannot submit a request because I only have a…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,767 questions
asked
2026-11-05T16:47:18.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
DAVE KUC
0
Reputation points
commented
2026-11-08T17:45:36.63+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
lost emails
I have an MSN email account. My Inbox contained several hundred emails. I was sorting emails by sender from Z to A and deleting unwanted messages in small groups of 1–4 using Shift to highlight them. I had only reached the letter K when I discovered that…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-08T17:44:27.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jackie Napolitano
0
Reputation points
answered
2026-11-08T17:45:13.47+00:00
AI answer
2 answers
Need update on request number 7111370672
I have not received an update on request number 7111370672. I do not receive emails in my inbox. So far I’ve spent over 4 hours with support and copilot to no avail.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-08T17:09:38.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom and Joan Brusca
0
Reputation points
answered
2026-11-08T17:41:21.7+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
3 answers
my laptop delete all my files
before i turn off my laptop last night, it required me to update and shutdown. this morning when i open my laptop, my screen went different as usual. 99% of my desktop files were gone. ALL my files in my documents etc. were wiped out completely. how to…
Windows for home | Windows 11 | Files, folders, and storage
11,837 questions
asked
2026-06-11T08:30:02.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Anidah Zakaria
0
Reputation points
commented
2026-11-08T17:41:15.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 6%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nigel Bandile
0
Reputation points
1 answer
Microsoft Teams: no longer access to previous chats from Skype
I suddenly remembered I had made a groupchat (with only me in it) which I used to "save" pictures, but I am now unable to access that chat as it appears that it doesn't exist anymore. I remember going on Teams and seeing my old chats from…
Microsoft Teams | Microsoft Teams Free | Chats
Microsoft Teams | Microsoft Teams Free | Chats
Text-based conversations between users with searchable history in Microsoft Teams Free
287 questions
asked
2026-11-07T15:21:55.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL6%3C/text%3E%3C/svg%3E)
LaureMartens-6569
0
Reputation points
commented
2026-11-08T17:34:15.55+00:00
LaureMartens-6569
0
Reputation points