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2 answers

Surface Laptop 3 Serial Hub Driver

Surface Laptop 3 keyboard and touch pad not working and the Surface Serial Hub Driver has Error code 10.

Surface | Surface Laptop | Power and battery
asked 2026-11-10T21:22:35.7566667+00:00
Dennis Hicks 0 Reputation points
answered 2026-11-11T00:49:17.91+00:00
S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
1 answer

How to reactivate office 2016

I switched my iMac 2017 to boot up with an external SSD Drive to speed up desktop. My office 2016 does not work anymore although I can still access office files.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-09T22:04:13.12+00:00
Arthur Lim 0 Reputation points
commented 2026-11-11T00:48:27.4933333+00:00
Xavier-D 14,525 Reputation points Microsoft External Staff Moderator
2 answers

How to delete old email account user name and password and update with new one

I established my microsoft account quite a few years ago and since then I have deleted the email account associated with the account. I need to delete the old email account and associated password and then re-assign a new email account/password. Even…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-10T23:27:42.58+00:00
chas buchanan 0 Reputation points
answered 2026-11-11T00:46:52.05+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
1 answer

Update/app workaround for touchpad right click holding?

Hi, i use a Galaxy book 6 pro and a ROG Zephyrus G15 and they both have one massive problem with the trackpad which is that the trackpad doesnt register holding right click(holding down with 2 fingers on the pad) fyi my galaxy book has a haptic touchpad…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T14:23:48.2766667+00:00
justin luk 5 Reputation points
answered 2026-11-11T00:43:02.8833333+00:00
MR_MEOW 3,796 Reputation points
2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-11T00:42:51.74+00:00
Francisco Montilla 31,825 Reputation points Independent Advisor
2 answers

OneDrive 26.198.1011.0006 – All folders stuck on syncing icons.

OneDrive for Business 26.198.1011.0006 on Windows 10 reports “Up to date”, and recent files sync successfully to the cloud. However, all folders in File Explorer permanently show blue syncing arrows. Restarting OneDrive and Windows Explorer did not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T22:34:47.0066667+00:00
edited an answer 2026-11-11T00:42:26.91+00:00
Allan 1 Reputation point
1 answer

My account got hacked

讲真的的别人随便用密钥就破解密码,我真不明白为什么要关闭手机验证码我们的号该被黑吗?而且填写acsr都说证据不足

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-10T13:27:31.81+00:00
异兽 饕餮 0 Reputation points
edited an answer 2026-11-11T00:39:12.02+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
3 answers

More from Phone Link (different sending problem)

Why am I all of a sudden getting this error: Not sent, check options? This is from my phone Google messages; messaged were sent from PC using Phone Link.

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-10T21:44:02.47+00:00
Dale Webb 15 Reputation points
answered 2026-11-11T00:31:17.5666667+00:00
Paulo GM 74,055 Reputation points Independent Advisor
3 answers

how to fix the following error: 0xtfffffff and upgrade to window 11

i needed to update my laptop but it says sorry! something went wrong... we are not quite sure what it is. to look into it further check he...Feedback Hub....for alerts and browse the ...answers forums this error code might be useful: 0xtfffffff kindly…

Windows for home | Windows 10 | Install and upgrade
asked 2026-11-10T23:49:31.1333333+00:00
Alem T Abebe 0 Reputation points
answered 2026-11-11T00:29:17.06+00:00
Ivan B 127.2K Reputation points Independent Advisor
2 answers

I want to log in to copilot using my Gmail account not Microsoft account

I've been using copilot for a few months now I have it log in using google account and a lot of conversation are saved in that account. Now when I was logging in to copilot this time I accidentally log in using Microsoft and click my Gmail account for…

Microsoft Copilot | Other
asked 2026-09-17T11:09:14.2433333+00:00
JNJN 5 Reputation points
answered 2026-11-11T00:28:54.7833333+00:00
Emeterio Rivas III 0 Reputation points
1 answer

Microsoft Surface Laptop Prize Package Sweepstakes entry

Hello I was curious how long it take for Microsoft Surface Laptop Prize Package Sweepstakes before the winners are called

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,703 questions
asked 2026-11-10T21:10:24.6666667+00:00
Lennon Martinez 0 Reputation points
answered 2026-11-11T00:27:27.8633333+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
2 answers

Windows Server 2016 upgrade 2025 compatibility scan fails 0x80070003 but Server 2022 succeeds

Windows Server 2016 → 2025 compatibility scan fails with 0x80070003 - 0x40008 in CSystemAbstraction::GetSystemVolumeNtPath / CFreeSystemPartitionDiskSpaceChecker. On the same server with no disk or partition changes, a Server 2022 compatibility scan…

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
asked 2026-11-10T22:58:32.3633333+00:00
Sullyc3po 0 Reputation points
answered 2026-11-11T00:25:44.1033333+00:00
Jason Nguyen Tran 30,025 Reputation points Independent Advisor
2 answers

Flash Drive Eject Problems Since Last Windows Update

Since last Windows update I cannot eject flash drives or external hard drives without the computer restarting. Instead of the one option there is now three. If you choose continue, the computer locks up and restarts. This did not happen before the…

Windows for home | Windows 11 | Windows update
asked 2026-11-09T21:58:56.16+00:00
Jaye Ohh 0 Reputation points
commented 2026-11-11T00:23:48.7533333+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
3 answers

Microsoft agent gave me the wrong number for commercial support.

SO frustrating! After an hour in online chat with an agent yesterday he couldn't solve the problem and gave me a number, 800-892-5234, to call for "commercial support", but this number isn't Microsoft! I'm suddenly having an error, 0x800CCC0E,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-10T18:43:04.27+00:00
Gary Jones 0 Reputation points
edited a comment 2026-11-11T00:22:54.6633333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
3 answers

Windows 11 update & storage issue

I am trying to update my ASUS laptop to windows 11. It just keeps saying it doesn't have enough storage space to complete it. I have done the clean ups with everything but still says it doesn't have enough space. I then bought a 60GB USB A memory…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-10T20:32:55.4+00:00
Jo 0 Reputation points
answered 2026-11-11T00:16:08.91+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
3 answers

You tube videos will not play in edge

I have set up a new pc and now you tube videos refuse to play and I cant access account information from RHS profile pic.

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-11-06T11:32:47.4566667+00:00
Andrew Boschier 0 Reputation points
commented 2026-11-11T00:16:08.6766667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
4 answers

Transcription will not work on Word

When I click on transcribe in Word there is an option to "Upload Audio" when I click on that my desktop does nothing

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T23:32:47.7733333+00:00
Murray Shactman 15 Reputation points
edited a comment 2026-11-11T00:13:31.48+00:00
Norah-L 13,570 Reputation points Microsoft External Staff Moderator
1 answer

Idle GPUs for AI Training

Could you please let me know if this is true? https://insider-gaming.com/microsoft-ai-use-your-gpu/ best regards

Windows for home | Windows 11 | Apps
asked 2026-11-10T21:13:06.2433333+00:00
Babis St 0 Reputation points
answered 2026-11-11T00:12:16.9533333+00:00
Airbus A350 8,315 Reputation points Volunteer Moderator
3 answers

OneDrive Personal createUploadSession returns 400 invalidRequest despite validated parent ID

I’m troubleshooting a Microsoft Graph upload-session failure on OneDrive Personal. My personal OneDrive rejects a createUploadSession request with HTTP 400 invalidRequest: “The request is malformed or incorrect.” Diagnostic request: UTC time: November…

Microsoft Security | Microsoft Graph
asked 2026-11-10T23:56:03.99+00:00
Evan Glaser 0 Reputation points
answered 2026-11-11T00:10:57.0166667+00:00
Evan Glaser 0 Reputation points
2 answers

Modern notes -- how to keep tracked changes but get rid of modern notes?

MacBook Pro Tahoe 26.7.1 with Word 365 for Mac 16.114.4 How to get rid of pesky modern "sticky-like" notes while still viewing tracked changes?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-10T18:37:39.27+00:00
Laura Alderson 0 Reputation points
edited a comment 2026-11-11T00:09:11.87+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator