1,316,514 questions

Sort by: Updated
1 answer

how to clear browsing data

I can't access my BankofAmerica account when using Chrome but I can when using Firefox

Windows for home | Previous Windows versions | Internet and connectivity
asked 2026-11-06T15:43:19.9766667+00:00
don colantino 0 Reputation points
answered 2026-11-06T15:43:58.2133333+00:00

AI answer

1 answer

Word Web App fails to open specific files for one user only, but works for other users and Desktop App

Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-04T16:32:46.36+00:00
Sandeep Boudh 0 Reputation points
commented 2026-11-06T15:42:01.8866667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

Missing files from OneDrive Documents on macOS following OneDrive reinstallation and an unexpected ~69,000-file deletion/movement notification.

The user experienced a low disk space issue on macOS, with approximately 800 GB reported under System Data. During troubleshooting, system/cache files were cleaned, and OneDrive was reinstalled because synchronization had been intermittent for over a…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-11-05T07:28:57.0533333+00:00
Bhagat, Akhil 0 Reputation points
commented 2026-11-06T15:39:41.91+00:00
Daniel-Vo 7,980 Reputation points Microsoft External Staff Moderator
1 answer

cancel an unauthorized Microsoft G recurring charge

How do I cancel an unauthorized Microsoft G recurring charge on my credit card?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-06T15:03:09.3833333+00:00
Manny Marcano 0 Reputation points
answered 2026-11-06T15:39:41.8966667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

New email address having problems with sending to full address list/seen as spam

Hi all, I am trying to send emails to a list of around 90 people. It's a fairly new email address that I have opened, although I personally have been using outlook for many years. It is just to update a rural village about events etc. I am currently…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-02T11:50:35.48+00:00
Sue 0 Reputation points
edited a comment 2026-11-06T15:36:13.75+00:00
Hornblower409 18,700 Reputation points
1 answer

Does Windows 11 support exact-version activation for full-trust desktop MSIX?

On Windows 11 x64, a normal non-elevated desktop caller independently authorizes PackageFullName A and a manifest Application ID for a registered full-trust desktop MSIX staged in Windows-managed storage, with package integrity enforcement intended. The…

Windows development | Windows API - Win32
asked 2026-11-06T15:35:09.7366667+00:00
Tom Apperson 0 Reputation points
answered 2026-11-06T15:36:08.6466667+00:00

AI answer

2 answers

The old device is lost, logging in to the work account on the new device shows Authenticator verification

Hello, my work account is tied to the Authenticator app on my old device, but my old device is missing and I don't have other sign-in options like a phone number. You can't sign in to the work account now (login requires authentication login from the…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-06T14:46:19.3166667+00:00
Belle Chloe 0 Reputation points
answered 2026-11-06T15:33:30.6233333+00:00
Helen Luu 3,645 Reputation points Independent Advisor
2 answers

No Global Administrator left in tenant: previous IT provider deleted the only GA account. How do we recover admin access?

We're the new IT support provider for a small UK business. The previous IT company deleted the only Global Administrator account when they left. Nobody in the tenant now holds Global Administrator or Privileged Role Administrator. Current position: Two…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-06T11:02:44.9533333+00:00
Steve TM 0 Reputation points
edited an answer 2026-11-06T15:33:16.4233333+00:00
Alina Le 5,805 Reputation points Independent Advisor
2 answers

microsoft error occur code 15,22,1001

Microsoft problem error code 15,22,1001 I try everything wsreset.exe the answer was you<ll need a new app to open this ms-windows-store link, not able to go in my email, internet games etc can you help me please Moderator: Moved from System Center…

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-05T22:41:10.58+00:00
Marielle Paquet 0 Reputation points
answered 2026-11-06T15:30:25.75+00:00
Marielle Paquet 0 Reputation points
1 answer

Azure Database for PostgreSQL flexible server: SKU support issue in this region — Deployment failure

Problem description I am trying to create or modify an Azure Database for PostgreSQL flexible server in the swedencentral region, but I keep encountering the error: "Specified SKU is not supported in this region. Please choose a different SKU."…

Azure Database for PostgreSQL
asked 2026-11-06T15:08:15.73+00:00
Mabbe-6332 0 Reputation points
answered 2026-11-06T15:29:41.7033333+00:00
TP 165.1K Reputation points Volunteer Moderator
1 answer

my daily set is missing on pc/does not register on phone.

The entire Daily Streak counter module, Daily Set banner, and Streak tracking panel are completely missing from my user interface on my desktop . my Mobile phone has daily set, but does not register. My Streak Protection is actively consuming my last 5…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,680 questions
asked 2026-11-06T15:28:45.74+00:00
Robert Maurer 0 Reputation points
answered 2026-11-06T15:29:40.57+00:00

AI answer

1 answer

There is no option to scan Availity QR Code

I do not have or see a QR code from Availity, what can I do

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T15:24:41.9666667+00:00
Simon Bahbah 0 Reputation points
answered 2026-11-06T15:25:30.49+00:00

AI answer

2 answers

Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?

I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T10:29:41.5333333+00:00
N/A 0 Reputation points
commented 2026-11-06T15:25:08.2233333+00:00
DaveM121 946.1K Reputation points Independent Advisor
2 answers

Trouble signing in on Mac laptop

I am having a problem signing into my Microsoft office 365 account on my Mac laptop computer

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-02-26T01:35:31.5466667+00:00
Michelle Evans 0 Reputation points
commented 2026-11-06T15:25:06.8+00:00
AussieK 25 Reputation points
1 answer

Account been hacked

My account was hacked even after changing password, I have tried to recover the account yet the information is not correct as they have changed it, I use this account for all devices and minecraft and now cannot access it. Been denied the account back so…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T15:20:53.9733333+00:00
Anna 0 Reputation points
answered 2026-11-06T15:21:38.9966667+00:00

AI answer

2 answers

despite having subscription for 365 its showing as unlicenced and read only

just bought refurbished laptop with windows 11 i have subscription for 365 family which renewed in july, installed365and its showing as installed but not activated ,showing as unlicenced just saying please contact microsoft supprt. i cant access or…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-06T14:41:06.6133333+00:00
duncan campbell 0 Reputation points
answered 2026-11-06T15:20:46.49+00:00
DaveM121 946.1K Reputation points Independent Advisor
2 answers

Hacked email sending emails to my contacts then infiltrating their emails

Hacked email sending emails to my contacts then infiltrating their emails - I've tried several steps to make this stop. My email is sending the email over and over again

Outlook | Web | Outlook.com | Email
asked 2026-11-05T23:09:21.2166667+00:00
Helen Madrid 0 Reputation points
commented 2026-11-06T15:17:08.8066667+00:00
Helen Madrid 0 Reputation points
3 answers

Windows Server 2022 RD Web Access – XSLT Deprecation in Google Chrome

Hello We are operating a production Remote Desktop Services environment based on Windows Server 2022 with RD Web Access and RD Gateway. Our environment provides three access methods, all of which are required by our employees and external customers: …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-11-03T12:38:21.0166667+00:00
Florian Schleifer 0 Reputation points
edited an answer 2026-11-06T15:15:49.7133333+00:00
Richard Warren 0 Reputation points
2 answers

unknown, recurring charge on credit card

There is a recurring payment for Xbox Game Pass being charged to my credit card. I checked my Micrsoft account but the payment is not in purchase history, there is an xbox profile attached to my microsoft account but the email address associated with the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T05:04:10.2266667+00:00
EMR Administration 0 Reputation points
edited the question 2026-11-06T15:15:44.87+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Are there any problems starting Microsoft Teams?

Are there any problems starting Microsoft Teams? As if it is trying to start, but it does not start

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-11-06T14:57:17.09+00:00
Emma 0 Reputation points
edited an answer 2026-11-06T15:15:33.17+00:00
Fahim-Nz 175 Reputation points Independent Advisor