Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,637 questions
1 answer
Outlook account recovery form asks for mandatory information not on the account
Starting with the question: Is there a way to get in contact with an actual support person to assist in this process? This is due to the automated (AI assistant and phone) and online options failing. Below will be the description of the situation. Trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
3 answers
Why does my Powerpoint not have an option for recording?
My Powerpoint app does not have a record button to record audio or video to place into the presentation. Thanks,
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
687 questions
asked
2026-11-08T12:46:43.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Candice Smitherman
0
Reputation points
answered
2026-11-08T19:50:41.6966667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
2 answers
Emails bouncing back to Microsoft emails
Microsoft 365 emails to Outlook/Hotmail suddenly failing – 550 5.7.23 / AS9031519 I'm experiencing sudden delivery failures when sending emails from my Microsoft 365 business account to Outlook.com and Hotmail addresses. The error received is: 550 5.7.23…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,588 questions
asked
2026-11-06T22:01:30.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 41%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Laura Elizabeth
5
Reputation points
commented
2026-11-08T19:49:47.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kings County Equine
0
Reputation points
0 answers
Microsoft for startup
Hi everyone, I'm trying to apply to the Microsoft for Startups program for my startup, and I'm stuck. I already have a Microsoft account with Azure. When I opened the application link and clicked "Apply," it redirected me to the Azure portal…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,888 questions
asked
2026-11-08T19:37:44.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lamelo lucky
0
Reputation points
1 answer
Pictures that appear to have been deleted, but show up when I search This PC
About 3 months ago I deleted all of the folders that resided in Onedrive>Pictures>HVAC Pictures with the exception of two folders that held pictures for our personal HVAC equipment and that of my daughter's and her husband's HVAC equipment. I also…
Windows for home | Windows 11 | Files, folders, and storage
11,836 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 59%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
2 answers
Help with billing (Refund)
I was in the process of renewing my subscription. I was charged for 2 monthly subscriptions and 1 yearly subscription. I would like to keep 1 monthly subscription and be refunded for the 1 monthly subscription and 1 yearly subscription. This will leave…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T19:27:49.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 98%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Siegfried H
0
Reputation points
commented
2026-11-08T19:34:11.49+00:00
Siegfried H
0
Reputation points
2 answers
KB5126868 breaks RDP shadow connections on Windows Server 2016 after October 14 update
After installing the October 2026 cumulative update KB5126868 on October 14, 2026, we began experiencing problems with RDP session shadow connections on Windows Server 2016 x64 servers. Observed result: shadow connections did not work with KB5126868…
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked
2026-10-17T18:38:17.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Саша Полив
10
Reputation points
commented
2026-11-08T19:33:28.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 16%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
landstar Fire
41
Reputation points
2 answers
COPILOT WON'T SCROLL UP OR DOWN WITH ARROWS, PAGE UP/ PAGE DOWN, HOME/ END, UP ARROW/ DOWN ARROW OR CLICKING SCROLLING SIDE BAR.
COPILOT WON'T SCROLL UP OR DOWN WITH ARROWS, PAGE UP/ PAGE DOWN, HOME/ END, UP ARROW/ DOWN ARROW OR CLICKING SCROLLING SIDE BAR. RUNNING WINDOWS 11 PRO VERSION 25H2 (OS BUILD 26200.7462), EDGE BROWSER Version 143.0.3650.80 (Official build) (64-bit) HP…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2025-12-15T02:29:31.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
CHRIS AMBROSE
20
Reputation points
commented
2026-11-08T19:29:22.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 11%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Newton
0
Reputation points
0 answers
"User invitation failed. Insufficient privileges to complete the operation" - Error
Good day! My Microsoft 365 Business Basic tenant is still unable to invite new external guests, despite several days of troubleshooting and escalation. I have found two Microsoft Learn Q&A cases describing the same error and…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,133 questions
asked
2026-11-08T19:19:32.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ayan Scratuglia
0
Reputation points
edited the question
2026-11-08T19:28:20.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
1 answer
Your PC couldn't be scanned
Windows defender Antivirus returned the message that "Your PC couldn't be scanned". running windows 10.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
841 questions
asked
2026-11-08T19:24:29.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stephen Funk
0
Reputation points
commented
2026-11-08T19:28:02.83+00:00
Stephen Funk
0
Reputation points
2 answers
48-digit recovery key
How do I obtain my 48-digit recovery key for my laptop?
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
2 answers
real help required
the ai solution did not work . what is the next step in help....
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,755 questions
asked
2026-11-08T18:43:39.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mike summers
0
Reputation points
answered
2026-11-08T19:23:07.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
My bluetooth is working but I cannot get the tribit storm box 2 to play music
The blue tooth is discoverable on my computer but I cannot get the tribit storm box 2 to play any music
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T19:18:43.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Bilstein
0
Reputation points
answered
2026-11-08T19:19:33.6133333+00:00
AI answer
1 answer
ERROR 0xc000007b
When launching any applications, an error 0xc000007b appears. I’ve tried a lot of things, but it still doesn’t go away. What should I do?
Windows for home | Windows 11 | Performance and system failures
32,755 questions
asked
2026-11-08T09:34:22.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Иван Золочевский
0
Reputation points
commented
2026-11-08T19:18:54.7266667+00:00
Иван Золочевский
0
Reputation points
1 answer
Recently started receiving Smart Detection notification emails
We have been using Azure to host websites for several years and, until recently, we had not received any Smart Detection email notifications. We have now started receiving emails generated by Smart Detection rules. Has there been a recent change that…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
4,033 questions
asked
2026-11-03T19:20:58.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Israelson, Michael (MNIT)
0
Reputation points
commented
2026-11-08T19:17:31.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohammad Saif
15
Reputation points Microsoft External Staff
Moderator
2 answers
When replying to an email, an Extra Outlook appears and my reply disappears
All of a sudden, when I start to reply to an email, another iteration of Outlook appears and my attempted reply disappears.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,107 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
1 answer
surface pro 11 will not turn on. how do i get a reoair order?
My surface pro 11 will not turn on. I have tried all of the troubleshoots. I cant get a service order because the website keeps telling me to download a toolkit. If the machine won't turn on, obviously I can't download the toolkit!
Surface | Surface Pro | Power and battery
2,507 questions
asked
2026-11-08T19:12:56.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gardner Thornton
0
Reputation points
answered
2026-11-08T19:13:32.16+00:00
AI answer
1 answer
Unintended Blocked Emails
Why are emails from gmail.com receiving this message and is hotmail.com blocking messages for "safe" senders?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,588 questions
asked
2026-11-08T18:34:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
edited the question
2026-11-08T19:12:45.8366667+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
why is microsoft rewards gift cards ALWAYS out of stock?
Hi, I'm asking a question on why the Microsoft rewards gift cards are always out of stock. is there a particular reason for this, like is it being discontinued or something else? because I don't really understand how something digital can be 'out of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
I sent an invitation to my wife to join my ms365 sub. however she gets stuck in a loop
it seems that the e mail address she has was used at some time in the past as a recovery e mail address for an MS account. The system takes her in a loop asking to find her user name and then intends to send a verification e mail to the account which is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,464 questions
asked
2026-11-08T18:20:58.3766667+00:00
mike summers
0
Reputation points
answered
2026-11-08T19:05:10.1733333+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor