Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,236 questions
1 answer
One of the answers was accepted by the question author.
Sole Global Admin locked out of Entra ID tenant — Authenticator MFA loop / tenant lockout
I am the only Global Administrator for my tenant, my account (with MFA) works for most Microsoft services/product except for Azure/M365 tenant related. As I am unable to login to Azure portal, I am not able to raise a support request ticket. This…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-05T01:17:19.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Chong Yong
20
Reputation points
commented
2026-11-08T04:34:38.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,565
Reputation points Microsoft External Staff
Moderator
1 answer
I have non english in my path and not sure how to change that
Hello! I am trying to change the paths (for example: document, desktop) to english. I already changed the system language to english but i will still get: C:\Users"my user name"\OneDrive\桌面 or C:\Users"my user name"\OneDrive\文档\maya.…
Windows for home | Windows 11 | Files, folders, and storage
11,835 questions
asked
2026-11-08T03:33:26.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Selia Zheng
0
Reputation points
edited an answer
2026-11-08T04:34:04.23+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
My email account says mail sent but isn't.
Starting early this morning my classic outlook account said that an email was sent but wasn't other than 1 time. It had been working. It does receive emails. It is paired with another email account so emails to it go to the other account. That account…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,100 questions
asked
2026-11-07T22:05:51.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lon Dowlen
0
Reputation points
edited an answer
2026-11-08T04:34:00.76+00:00
Hornblower409
18,830
Reputation points
4 answers
How to fix unreadable content in Word Document
When I try to open one document specifically this pop up appears If I click yes my computer creates another copy of the document that is not autosaved. If I click no the below pop up appears I want to be able to access the document and not have to…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,397 questions
asked
2026-11-07T17:46:08.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jadyn
0
Reputation points
answered
2026-11-08T04:25:53.47+00:00
Doug Robbins - MVP - Office Apps and Services
323.7K
Reputation points MVP
Volunteer Moderator
1 answer
Account back up issue
I noticed that the authentic app was not in my phone and somehow deleted, this happened before too. I downloaded it again and logged in with my Microsoft account, last time it went smooth and all the codes were back for each account of mine, but this…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,236 questions
asked
2026-11-08T00:22:50.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
MUHAMMAD UMER
0
Reputation points
edited the question
2026-11-08T04:25:43.04+00:00
Kai-Ex
2,565
Reputation points Microsoft External Staff
Moderator
2 answers
Xbox Game bar not recording Clips.
I've had this issue for 2 weeks now, not being able to record is driving me nuts. Every time I press button to clip the last 30s i get the error code "0x82323007." I have tried many different solutions from restarting/repairing Game bar in the…
Windows for home | Windows 11 | Gaming
5,534 questions
asked
2026-11-05T02:33:35.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Isaiah Lopez
0
Reputation points
commented
2026-11-08T04:25:26.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Transfer domain to GoDaddy
I am trying to create an Email account for my small business at Godaddy but I keep getting forwarded to Microsoft Office 365 to setup. Apparently, someone before me had the same domain name and will not let me use the GoDaddy platform. Need to delete…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,236 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing organization validation In Progress for at least two weeks (Israel)
Artifact Signing organization validation has remained In Progress for at least two weeks. Additional documents were requested on October 25, 2026, and an incorporation certificate was uploaded on November 1, 2026. The organization is registered in…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,705 questions
asked
2026-11-08T04:22:36.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SigningDeveloper
0
Reputation points
answered
2026-11-08T04:23:29.5666667+00:00
AI answer
1 answer
Xbox Wireless Controller: XboxComposite remains present but HID/XInput child device disappears after disconnect — reboot required
I'm experiencing a long-standing issue with official Microsoft Xbox Wireless Controllers connected through the official Xbox Wireless Adapter for Windows. I previously reported this issue through Windows Feedback Hub, but it remains unresolved across…
Windows for home | Windows 11 | Devices and drivers
24,949 questions
asked
2026-11-05T20:53:49.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michele Bianchetti
0
Reputation points
commented
2026-11-08T04:22:10.0866667+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 10 randomly freezes for 15–30 seconds during file operations – Repeated DistributedCOM Event ID 10010.
Hello, I am experiencing intermittent system-wide freezes on my Windows 10 PC and need help identifying and resolving the root cause. System specifications: Laptop: Acer Predator Helios 300 G3-571-77QK Operating System: Windows 10 Pro 22H2 (Build 19045)…
Windows for home | Windows 10 | Performance and system failures
42,916 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
0 answers
How do I go back to the old copilot version please
I been using copilot since 2023 and I want to go back to the old version the new one is just bad, and I would prefer an old version how do I skip the migration and how do I get the old and better version of copilot back this new update is bad and I quit…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
284 questions
asked
2026-11-08T04:17:30.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 57.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Aidan Wendt
0
Reputation points
2 answers
Surface boot error
I was working on my surface book 2pro and all of the sudden requested a restart for update and then it reopened and I got an a blue screen where I should write the recovery key and kept me in a loop until now I have a blue screen where it says we…
Surface | Surface Book | Performance and maintenance
411 questions
asked
2026-11-06T19:29:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA4%3C/text%3E%3C/svg%3E)
amira-4039
0
Reputation points
commented
2026-11-08T04:17:17.4666667+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Cancel Subscription
I had an old email account with Microsoft Office 365. I want to cancel it, being that my card was charged. I cannot login to my old account because I do not have access to my old email any longer. My old email is: ******@gmail.com My current is…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,570 questions
asked
2026-11-08T02:31:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Madeleine Turco
0
Reputation points
answered
2026-11-08T04:14:44.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,750
Reputation points
Independent Advisor
2 answers
Bug getting Soundwave Headphones.
In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,688 questions
asked
2026-10-21T17:35:05.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Camille Chaaya
0
Reputation points
commented
2026-11-08T04:14:44.3833333+00:00
Camille Chaaya
0
Reputation points
1 answer
Artifact Signing: Unable to complete verifiable credentials — Submission conflict and network errors
Problem description I am experiencing issues completing the verifiable credentials process for my Artifact Signing account. The verification process cannot be finalized, and the case details suggest a conflict during final submission from the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,705 questions
asked
2026-11-07T22:13:03.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chandra Shekhar Tekwani
0
Reputation points
answered
2026-11-08T04:12:16.9066667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error
Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…
Microsoft Edge | Profile, sync, and sign in | iOS
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
105 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
1 answer
HTTP 429 (no_capacity) on GPT-5.1 Deployment Despite Available Rate Limits in Sweden Central
Description We are experiencing intermittent HTTP 429 responses from an Azure AI Foundry endpoint serving GPT-5.1 (gpt-5.1-2025-11-13) in the Sweden Central region. The issue does not appear to be related to request rate limits or token quota exhaustion.…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,125 questions
asked
2026-11-06T09:01:26.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYO%3C/text%3E%3C/svg%3E)
Yigitcan Olmez
0
Reputation points
answered
2026-11-08T04:10:38.5533333+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
I do not have permission to manage my Azure Services.
I had previously created a free Azure account with my primary email. But Authenticator would not give me the correct code to log in. I was advised to create a second email and create an account from that. I now have a paid subscription. I linked…
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,205 questions
asked
2026-11-07T21:35:02.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dingler
0
Reputation points
answered
2026-11-08T04:09:01.5866667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
Azure Communication Services SMS: does a UK-registered sender deliver to Channel Islands (Jersey/Guernsey) mobile numbers?
We plan to use Azure Communication Services for one-way outbound SMS (login links) to mobile numbers that are mostly UK but include a substantial number in the Channel Islands. The Channel Islands are not served by UK mobile carriers. The networks there…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,841 questions
asked
2026-11-05T21:35:16.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
ASM UK
0
Reputation points
answered
2026-11-08T04:07:24.3066667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
Artifact Signing — AU10TIX rejected ID verification; Microsoft assistance needed
I’m completing Azure Artifact Signing verification for OC AERIAL LIMITED in New Zealand. After photographing my ID and completing the selfie, AU10TIX said “Sorry, you do not meet the requirements” and directed me to support. Its support form appears…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,705 questions
asked
2026-11-02T20:54:10.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Alex Owen-Cooper
0
Reputation points
commented
2026-11-08T04:02:23.25+00:00
Alex Owen-Cooper
0
Reputation points