Artifact Signing: Unable to complete verifiable credentials — Submission conflict and network errors

Chandra Shekhar Tekwani 0 Reputation points
2026-11-07T22:13:03.8433333+00:00

Problem description

I am experiencing issues completing the verifiable credentials process for my Artifact Signing account. The verification process cannot be finalized, and the case details suggest a conflict during final submission from the phone.

Environment

Trusted Signing - Preview in Azure; Scenario: initial account setup / identity validation for an Artifact Signing account; Subscription type: Standard; specific region is East-Us.

What I've already tried

I have already tried deleting and making a new request.

Current status

I am seeking guidance on how to resolve the conflict and network errors during the identity validation process, and I would appreciate detailed steps to reset the validation flow and ensure a successful credential verification.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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