Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
895 questions
1 answer
Update error on Mac.
installed word and it says some apps have encountered errors. what to do. retry doesnt work.
Microsoft 365 and Office | Word | Other | MacOS
asked
2026-10-23T23:13:10.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bonnie West
0
Reputation points
commented
2026-10-23T23:45:56.6266667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
How do I use my activation code to use MS Word
I open word and it will not work. How do I reactivate this account with the number I have
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-10-23T22:44:02.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bell
0
Reputation points
commented
2026-10-23T23:21:08.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
48,020
Reputation points
Independent Advisor
1 answer
How do I obtain a refund from Microsoft after I have cancelled the subscription?
The amount that I would like to have refunded has already been charged to my Visa account. I renewed my subscription twice, not realizing that I had made the mistake.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-23T22:14:36.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
K Munsell
0
Reputation points
commented
2026-10-23T23:03:57.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Office 365
Cannot add Office 365 to my Mac Studio, keeps asking for serial number which it won't accept, says they are having problems with Mac OS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,083 questions
asked
2026-10-23T21:41:48.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 14.000000000000002%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rick Burket
0
Reputation points
commented
2026-10-23T22:20:55.0966667+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Co Pilot Issue
I had the free copilot version when I purchased my HP Omni Book Computer. I apparently downloaded a free trial of the 365 Co Pilot. I cannot switch back the free versions any ideas. Is it possible to get back to my original copilot?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-10-23T22:16:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 52%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Donald
0
Reputation points
answered
2026-10-23T22:16:48.3766667+00:00
AI answer
1 answer
You're not eligible for an Azure account, contact support?
I registered azure account. When I am trying to create a subscription I got this message. You're not eligible for an Azure account, contact support? Why I am blocked?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-23T21:59:35.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
ben ashkar
0
Reputation points
answered
2026-10-23T21:59:50.8966667+00:00
AI answer
1 answer
Unable to log in to passwords
Keep getting log in error when trying to access passwords.
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
962 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing Individual identity validation stays Action Required after Authenticator finishes
My Azure Artifact Signing Individual identity validation remains Action Required. I already have Verified IDs in Microsoft Authenticator. Presenting an existing ID to Artifact Signing and completing FaceCheck reports Done on the phone, while…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-23T20:46:43.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jared Stevens
0
Reputation points
edited the question
2026-10-23T20:57:41.7333333+00:00
Jared Stevens
0
Reputation points
1 answer
address contacts
deleted address contacts book and need to retrieve entire address contact book
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,676 questions
asked
2026-10-23T20:55:18.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mary anne christie
0
Reputation points
answered
2026-10-23T20:55:33.45+00:00
AI answer
1 answer
Subscription/Billing
Some how I got billed twice once on August 13, 2026 for $108.24 and again on September 28, 2026 for $108.24. Originally when I signed up I had a different email. I went out and updated my account to my newer email and now I'm getting doubled. I need to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-23T19:50:18.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Debi Anderson
0
Reputation points
commented
2026-10-23T20:41:55.85+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Windows desktop locked
My desktop has need locked by windows defender with instructions to call Windows support. How do I do that?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
850 questions
asked
2026-10-23T20:11:44.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jay Rosenberg
0
Reputation points
answered
2026-10-23T20:12:00.0166667+00:00
AI answer
1 answer
lost 4 years of email on outlook. Tried looking from all suggestions no luck
lost 4 years of email on outlook lost 4 years of email on outlook. Tried looking from all suggestions no luck
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,897 questions
asked
2026-10-22T01:04:49.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steve Cannellos
0
Reputation points
commented
2026-10-23T20:04:40.56+00:00
Bulldog
5,530
Reputation points
1 answer
Deleted Public Trust certificate profile still counts against Basic tier limit
On Oct 22, 2026 I deleted the only Public Trust certificate profile (“DrumOnePublic”) on my Basic tier Artifact Signing account (“DrumOne”, East US). The certificate profile list is now empty in the portal, but creating a new Public Trust profile…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-23T19:34:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mai Ankri
0
Reputation points
answered
2026-10-23T19:35:10.5066667+00:00
AI answer
1 answer
Azure for Students: Verification fails with "We are detecting a problem with your account" (Ukraine)
Service: Azure for Students sign-up (signup.azure.com/studentverification) Scenario: I'm a full-time student at the National University of Kyiv-Mohyla Academy (Ukraine), with a university email on the ukma.edu.ua domain. I'm trying to activate Azure for…
StorSimple
StorSimple
A Microsoft hybrid cloud storage solution that combines on premise hardware storage and cloud storage.
29 questions
asked
2026-10-23T19:21:04.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vlad R
0
Reputation points
answered
2026-10-23T19:23:07.3+00:00
AI answer
1 answer
Authenticator app failed
I got a new phone and it signed me out of my email on my phone. I have been trying to get it back but it also signed me out of my authenticator app on my phone. When I sign in it only gives me the option to scan QR code (doesnt work) or a securtiy key (i…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-23T19:13:40.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 55.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jones, Jillian
0
Reputation points
answered
2026-10-23T19:15:12.76+00:00
AI answer
1 answer
Issue with Copilot: I’m losing my latest chat messages after switching to a different window or tab.
Recently I have been experiencing a problem with Copilot as it keeps removing latest messages we had in the chat.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-10-23T19:06:48.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Elmira Sepehri
0
Reputation points
answered
2026-10-23T19:07:04.6266667+00:00
AI answer
1 answer
I lost my chats in Copilot when I upgraded
I lost my chats when I upgraded, however I still have a previuos version on a tablet that is called a Legacy version.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,889 questions
asked
2026-10-23T19:01:07.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 25%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Ted Muccio
0
Reputation points
answered
2026-10-23T19:03:14.76+00:00
AI answer
1 answer
what is BIOS, and why has bluetooth disappeared
My Bluetooth icon has disappeared, and my laptop says there is no Bluetooth on this device
Windows for home | Windows 11 | Devices and drivers
25,000 questions
asked
2026-10-23T18:17:39.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 59%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeffrey Hornback
0
Reputation points
commented
2026-10-23T18:50:09.5+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
Can not reactivate my subscription
I have a subscription created a month ago on free trial. Now when I try to upgrade to pay-as-go, it failed multiple times even with valid credit card. Also, I can't even create a support ticket (it stopped at step 2). Any idea? How to contact or chat…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
1 answer
Authenticator
Hi how do I delete an old email from authenticator app?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-23T18:11:15.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 55.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jenn Chambers
0
Reputation points
answered
2026-10-23T18:11:42.69+00:00
AI answer