172,170 questions with Outlook-related tags

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2 answers

Got hacked and now my email adress doesn't exist anymore

Pretty much sums it up in the title. I got hacked, managed to get it partially back but they still had some degree of access to my account. I regained it again, changed everything again, added more security options. And then when I needed a confirmation…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T17:49:42.4+00:00
Jelle Dittmar 0 Reputation points
edited a comment 2026-10-17T19:20:20.63+00:00
Hornblower409 17,065 Reputation points
1 answer

Outlook Not Opening

I've been using Outlook without problems for over a year. Now, when I click on the icon to open it, it asks for my email password. I enter it and it tries to "add" email and fails every time. Outlook never asked for my paassword before…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T18:55:56.72+00:00
lynn mcintyre 0 Reputation points
answered 2026-10-17T18:57:05.97+00:00

AI answer

0 answers

URGENT – Account Recovery Request – 20 Years of Personal and Official Documents

Dear Support Team, My mother has been locked out of her email account, which she has been using for over 20 years. I cannot stress enough how critical this situation is. EVERYTHING is linked to this email address. Every official document, government…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T18:55:53.4733333+00:00
ROMANO KELLIAN 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to Run a Mail Rule (manually) in New Outlook desktop...?

Can anyone explain why I cannot Run this Mail Rule manually in New Outlook desktop ('Run rule now' is greyed out (unavailable))? I have been in Contact with Support because the Automatic Filtering in New Outlook prevents most of my Rules running…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-16T09:43:35.39+00:00
DJBlake-1561 50 Reputation points
commented 2026-10-17T18:48:07.1033333+00:00
Hornblower409 17,065 Reputation points
2 answers

Where did the SELECT option in email go?

There used to be a SELECT option that would allow me to select multiple emails and perform an action on the entire group. That option seems to have disappeared. Any info?

Outlook | Web | Outlook.com | Email
asked 2026-10-16T01:14:05.85+00:00
Janice L 0 Reputation points
commented 2026-10-17T18:38:56.01+00:00
Janice L 0 Reputation points
1 answer

e mail account

I have had the same e mail account since I first got it from msn.26 years ago. starting last Friday, all my e mails have stopped. what is going on? please help

Outlook | Web | Outlook.com | Email
asked 2026-10-17T17:36:52.5233333+00:00
William Chambers 0 Reputation points
commented 2026-10-17T18:38:16.11+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
2 answers

Help -- forgot new password

Hi can anyone help me? I have 2 step verification on my main email (work email, lots of stuff on there so need it!). Forgot new password so tried the 'forgot password' and I can get to step 1 with a code sent to phone, but when I type in my other email…

Outlook | Web | Outlook.com | Email
asked 2026-10-17T16:33:22.6166667+00:00
Lisa J Cartwright 0 Reputation points
edited the question 2026-10-17T18:33:48.9266667+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Check boxes have disappeared

I've been using Hotmail for nearly 30 years. The visible checkbox column for selecting emails has disappeared, and I can no longer manage my inbox as efficiently as before. I've searched the settings and tested multiple browsers. If there is a way to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T00:11:54.07+00:00
Sue G 20 Reputation points
commented 2026-10-17T18:33:14.7566667+00:00
Janice L 0 Reputation points
4 answers

How to delete individual redundant email addresses from the autocomplete list

I wish to delete individual redundant email addresses from the autocomplete list. The Copilot response: "If you want to remove specific email addresses from the autocomplete list and cache, you can do so by typing the first few letters of the email…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-16T07:03:59.81+00:00
charlie killick 0 Reputation points
commented 2026-10-17T18:33:11.18+00:00
Hornblower409 17,065 Reputation points
1 answer

I have a new laptop and downloaded the new outlook email and now I am not receiving emails. I also can't send emails. ??

As mentioned above, not receiving emails or sending emails. I have the same network and internet, same email address as my previous laptop. Would the same email address be the problem?? Thanks for any advise.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T17:55:19.1266667+00:00
Robert Hauca 0 Reputation points
answered 2026-10-17T18:30:46.4+00:00
Brian Tillman 27,700 Reputation points Independent Advisor
1 answer

Adding Yahoo Mail takes me to ATT

When trying to add Yahoo Mail to my Outlook, the setup takes me to ATT. And there's nothing I can do to change it to YMail. Any workarounds is appreciated.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T13:56:10.9333333+00:00
Robbie Doo 65 Reputation points
answered 2026-10-17T18:26:44.7433333+00:00
Brian Tillman 27,700 Reputation points Independent Advisor
1 answer

Hacked Microsoft account linked to Minecraft - attacker changed email and password

Hello, Recently my Minecraft account got hacked through a fake Discord verification system, and the attacker changed the email and the password of my Microsoft account, so I cannot log in to my Microsoft account anymore. Details: The attacker's email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T15:08:14.54+00:00
abdelrahman reda 0 Reputation points
commented 2026-10-17T18:09:55.9933333+00:00
Virginia M 42,465 Reputation points Independent Advisor
1 answer

My account has been hacked, how can i recover it ?

I received email that alias of my account has been changed, it seems my account has been hacked and associated with new email and i cant reset my password or change aliass anymore - original alias ******@gmail.com was changed to hackers alias…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T18:00:00.0133333+00:00
Matej Vasilko 0 Reputation points
answered 2026-10-17T18:01:24.2+00:00

AI answer

2 answers

Hotmail account recovery unsuccessful — no access to recovery phone number

Hello, Someone helped me create my personal Hotmail account around 2015 and registered his own phone number as the recovery number. I can no longer contact him or access that number to receive verification codes. The password I remember is not accepted,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T17:12:27.9466667+00:00
mehrdad daghayeghi 0 Reputation points
answered 2026-10-17T17:56:27.64+00:00
Virginia M 42,465 Reputation points Independent Advisor
2 answers

HOW TO FIX ALL INCOMING EMAILS GOING TO JUNK

I HAVE INDICATED THAT IT IS NOT JUNK AND INDIVIDUALLY TRANSFER TO INBOX. I CHECK IF IN CONTACT BUT FUTURE MAIL STILL END UP IN JUNK.

Outlook | Web | Outlook.com | Email
asked 2026-10-17T17:48:26.8533333+00:00
Laroma Dukes 0 Reputation points
answered 2026-10-17T17:49:54.05+00:00
Sk Mastanbi 0 Reputation points
2 answers One of the answers was accepted by the question author.

No longer receiving emails after evite phishing scam

The title sums it up. Got hacked by an evite phishing scam. Changed my password. Now no emails are coming in. Only junk emails

Outlook | Web | Outlook.com | Email
asked 2026-10-17T15:46:40.0533333+00:00
tim rocha 0 Reputation points
accepted 2026-10-17T17:28:36.1666667+00:00
tim rocha 0 Reputation points
1 answer

URGENT: Hotmail Account Access Blocked for Over 30 Days – Two-Step Verification Failure

Dear Microsoft Support Team, I am writing to formally complain about an ongoing Hotmail account access issue that has remained unresolved for over 30 days. Please note that this complaint concerns a different Hotmail account, NOT the Microsoft account I…

Outlook | Web | Outlook.com | Email
asked 2026-10-16T07:52:52+00:00
Antonio Heavenly 0 Reputation points
answered 2026-10-17T17:26:08.8433333+00:00
Hornblower409 17,065 Reputation points
2 answers

Changing Main Phone Number on MS Account

Under "Manage how you sign into your account", there is no option for changing the phone number on the account. How can I change the phone number?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T16:44:31.96+00:00
Mike and Emily Gorman 0 Reputation points
answered 2026-10-17T17:22:58.0133333+00:00
EmilyS726 273.7K Reputation points Independent Advisor
0 answers

why would a country block me?

was i that raw outside my home and loved a country not mine? why boundaries? i am living inside a room 89% under warm sun=lights

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T07:52:08.55+00:00
veeepulll-5060 0 Reputation points
commented 2026-10-17T17:13:02.31+00:00
Hornblower409 17,065 Reputation points
1 answer

Unable to Verify Identity for my school email Error Code: 399287

I'm trying to sign into my school email portal "[Moderator note: Personally Identifiable Information removed]@taalim.ma. but I'm prompted to verify my identity via SMS. However, I receive the following error message: Error Code: 399287 Request Id:…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-07-15T11:38:40.0966667+00:00
Med Zine ElAbidine 0 Reputation points
commented 2026-10-17T17:10:39.12+00:00
salaheddine 0 Reputation points