Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,604 questions
0 answers
Malicious user on my son's account and I am unable to contact a live person to help clear this up.
My son is unable to sign in to his Microsoft account because the verification code is being sent to an email address that we do not know. We are unsure when this person was able to log in to my son's account and how they were able to change the email…
Microsoft Security | Microsoft Authenticator
asked
2026-10-11T07:59:16.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christie Glynn
0
Reputation points
asked
2026-10-11T07:59:16.9233333+00:00
Christie Glynn
0
Reputation points
1 answer
Copilot forgetting topics and memories after recent update
Microsoft Copilot did an update last week and now it doesn't remember the two projects we had been working on for about a year. It also takes a long time for the page to load now and it crashes frequently, like a couple minutes after being on the page. I…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
266 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 84%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
non receipt of emails through hotmail
Is Outlook restricting the amount of emails we can receive in hotmail?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,077 questions
asked
2026-10-09T05:03:19.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 21%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gloria Medley MacDonald
0
Reputation points
commented
2026-10-11T07:56:48.9066667+00:00
Hornblower409
16,580
Reputation points
1 answer
Can't add family
I added my kid as a family member. Got him logged in, but it added screen time and locked him out of chrome. I went to my account to change screen time settings but he was still 'pending' so I could not access his profile. Waited for hours but it never…
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
106 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
2 answers
Several crashes recently, in game or briefly after pc startup
Hi. Recently am plagued with the PC freezes and not responding, requiring hard reboot. Only the most recent PC crash (having a dump file created) generated a dump file. Was encountering the same issues 3 months ago and the problem disappear, but the…
Windows for home | Windows 11 | Performance and system failures
32,587 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
How to remove work outlook account from windows that I can no longer Sign in at?
I have the old work Outlook account on my Windows with its OneDrive. It interferes with all the Microsoft apps; Windows takes that work account as the default for every MS application. I have tried to remove the account by following the guide, but…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,372 questions
asked
2026-10-11T07:50:26.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 2%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Habiba Asif
20
Reputation points
answered
2026-10-11T07:50:44.53+00:00
AI answer
1 answer
Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)
I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,311 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
4 answers
Pc turns on but no display
My pc has been working great for a few years now but today i turned it off and when i turned it on it gave no display monitor turns on when i turn on my pc and just says display port no signal ive tried different monitors and different cables but still…
Windows for home | Windows 11 | Display and graphics
5,365 questions
asked
2025-10-16T14:29:03.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aaro kulju
0
Reputation points
commented
2026-10-11T07:48:51.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 18%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
david nhlapo
0
Reputation points
3 answers
receiving emails
hello, I am receiving messages from people that their email was not delivered. as you can see here. please help me fix this problem
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,159 questions
asked
2026-10-08T11:33:35.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
משרד זלקו בע"מ
0
Reputation points
commented
2026-10-11T07:47:40.09+00:00
משרד זלקו בע"מ
0
Reputation points
2 answers
Unknown organisation appears in my personal Teams account
An unknown organisation appears in my personal Teams account. There is no Leave option, and My Apps rejects my personal account. I need help removing the association.
Microsoft Teams | Microsoft Teams Free | Settings | Other
Microsoft Teams | Microsoft Teams Free | Settings | Other
Additional settings-related features and issues within Microsoft Teams Free
189 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Authenticator not working on my new phone
Hi Team, I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account. When I try to login to my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,515 questions
asked
2026-10-11T03:21:20.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Christina Wang
0
Reputation points
edited an answer
2026-10-11T07:45:51.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,585
Reputation points
Independent Advisor
1 answer
Unable to gift Minecraft
When I try to gift Minecraft to my friend, a screen pops up stating "Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. Get more info". What do I need to do? I've tried clearing…
Windows for home | Windows 11 | Gaming
5,432 questions
asked
2026-10-09T09:16:38.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 83%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJX%3C/text%3E%3C/svg%3E)
joeb xander
0
Reputation points
answered
2026-10-11T07:42:40.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
0 answers
Team Premium Webinar - Hide attendee names won't save
I have a Teams Premium license and I want to use the hide attendee names. I have created a webinar into the future, added a presenter and activated the 'hide attendee names'. However whenever I try to save changes, I receive the following error…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
1,458 questions
asked
2026-10-11T07:41:23.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Migraine Foundation webinars
0
Reputation points
asked
2026-10-11T07:41:23.83+00:00
Migraine Foundation webinars
0
Reputation points
2 answers
I cannot create an IMAP account after I have changed mail provider
I have used NewOutlook for some time (due to copilot) for both my office account (M365) and my private email hoste by a local danish webmail provider A couple of moth ago i change email provider from one.com dandomain.dk. And now i cannot create the IMAP…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,151 questions
asked
2026-10-08T18:45:39.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tom Persson
0
Reputation points
edited a comment
2026-10-11T07:40:51.6866667+00:00
Hornblower409
16,580
Reputation points
2 answers
unable to install a family share of O365
@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,382 questions
asked
2026-10-11T06:37:48.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
PCWA Secretary
0
Reputation points
answered
2026-10-11T07:40:36.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mite Suo
5,480
Reputation points
Independent Advisor
2 answers
How to view reults report from the memory diagnostics test (when all other suggestions fail)
No results report was created. I am having no problems and I expected to see a results log indicating no errors. I followed the information I found in Microsoft Learn. No results log were created. Then I monitored the test (1.5 hours) and when it…
Windows for home | Windows 11 | Performance and system failures
32,587 questions
asked
2026-10-06T03:53:58.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Barbara Lloyd
0
Reputation points
commented
2026-10-11T07:38:55.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,245
Reputation points Microsoft External Staff
Moderator
2 answers
i loss my account
My Microsoft account used for login stopped working, so I changed my login password. However, after changing it, my original account seems to have disappeared, and a prompt to create a new character appears, completely resetting my progress. I have clear…
Windows for home | Windows 11 | Gaming
5,432 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
"Object has been deleted" error on earlier worked Word add-in
I've been maintaining a project (VSTO Word add-in) and it has been working fine for years. Now for some users, it is giving "System.Runtime.InteropServices.COMException HRESULT 0x800A16C1 Object has been deleted" error in certain scenarios. No…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,956 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
My Game Pass subscription has ended before it's set end date.
Hello and I hope you are doing well today. I am sending this message in regards to my Game Pass subscription that I purchased roughly 2 weeks ago. I ended the subscription early and to my recollection was told that I would still be receiving the service…
Windows for home | Other | Gaming
4,411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 72%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED7%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
No E-fapiao document for my Order number [Removed PII]
Hi, I completed E-Fapiao requested on 8/16/2026 but did not receive it nor able to download it.Pls kindly help on this issue. Thank you. Wang
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,080 questions
asked
2026-10-11T03:00:39.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sunny Wang
20
Reputation points
accepted
2026-10-11T07:35:05.18+00:00
Sunny Wang
20
Reputation points