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My BT email will not load into outlook

I was logged out of my BT email account on outlook, I have reset my password and tried to link the email account back to my outlook and it keep failing to download. There are some emails but not to the latest received.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-10T17:31:15.78+00:00
AmandaWhite-0196 0 Reputation points
commented 2026-10-11T23:45:00.9666667+00:00
Ian-T 13,775 Reputation points Microsoft External Staff Moderator
1 answer

Subscription has expired

the MS Office suite, which i had purchased, has stopped working. It says my subscription has expired. However, I didn't have a subscription - I bought the suite years ago. what is the problem?

Microsoft 365 and Office | Other
asked 2026-10-11T23:43:57.4266667+00:00
E L 0 Reputation points
answered 2026-10-11T23:44:36.84+00:00

AI answer

1 answer

Some email accounts marked for deletion

i have outlook configured for a number of different email accounts across various domains. Last week email addresses for one domain have been "locked" and show as marked for deletion. One of these email addresses is the account registered for…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T09:26:13.26+00:00
Peter Nixon 0 Reputation points
edited a comment 2026-10-11T23:43:38.95+00:00
Chloe-V 13,800 Reputation points Microsoft External Staff Moderator
0 answers

I can't open certain emails attachments,

I double click on them, but a yellow message appears on the bottom or top of the email, sometimes i can open a separate tab to read the attachment, sometimes not, its very frustrating some times

Microsoft Edge | Other | Windows 10
asked 2026-10-11T23:41:57.4966667+00:00
Lisa O'Brien 0 Reputation points
1 answer

Outlook displays an incorrect contact name for my own email address

Hello Microsoft Support Community, I am experiencing an issue with the new Outlook for Windows. When I type my own Outlook.com email address in the recipient (To) field, Outlook incorrectly displays the name "Gabriel" instead of my correct name…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-09T23:16:18.6466667+00:00
answered 2026-10-11T23:41:22+00:00
Hornblower409 16,580 Reputation points
1 answer

how to get windows on this computer for personal stuff and business so I can have my windows on this computer without having problems.

This computer did not come with windows so that's why I'm asking how can I get them on this computer with out having problems. I need windows for this computer because personal stuff that I do not need to tell. But that's all I was asking about is how…

Windows for home | Windows 10 | Install and upgrade
asked 2026-10-11T23:40:55.5633333+00:00
Jaylen Hill 0 Reputation points
answered 2026-10-11T23:41:08.9+00:00

AI answer

2 answers

My appointments do not show up on new outlook

emails and contacts copied but appointments did not - why

Outlook | Web | Outlook.com | Calendar
asked 2026-10-09T22:37:22.1066667+00:00
Denis Valloric 0 Reputation points
answered 2026-10-11T23:36:26.5+00:00
Hornblower409 16,580 Reputation points
2 answers

How to restore Microsoft Inbox

Somehow microsoft executed a rule that emptied my inbox and I need that folder (INBOX) restored.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T23:15:34.66+00:00
Bill Frodl 0 Reputation points
answered 2026-10-11T23:33:35.6+00:00
Bill Frodl 0 Reputation points
2 answers

How to change email for my Windows 11 HP laptop

My Windows 11 HP laptop is signed into an old Windows (Hotmail) email as its administrator. I have a new Windows Outlook email that I want to switch to. I have tried it and it shows a new and empty desktop. Evidently the old Hotmail email is linked to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-11T22:53:58.31+00:00
M M 0 Reputation points
answered 2026-10-11T23:31:39.6533333+00:00
EmilyS726 272.3K Reputation points Independent Advisor
0 answers

Network connectivity drops due to BGP routing issues

Our company's server is experiencing intermittent network connectivity loss, and some internal resources become unreachable. Initial checks suggest that network routes may not be updating correctly after a connection interruption. How can we inspect the…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-10-11T23:30:26.4+00:00
Williams Noah 0 Reputation points
1 answer

Rebuild contacts after a clean install of Outlook

I removed my copy of Microsoft Office for MAC following online Microsoft instructions. I downloaded and installed Microsoft Office. At first, I had some contacts in separate accounts but I am missing my complete address book from the default account. I…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-08T19:04:35.7766667+00:00
Alison Brackman 0 Reputation points
commented 2026-10-11T23:29:59.1933333+00:00
Chloe-V 13,800 Reputation points Microsoft External Staff Moderator
2 answers

Managing photo files in OneDrive - the 'Settings' option isn't anything like what instructions say to do

I don't get into OneDrive too often, but I've found THOUSANDS of duplicate and triplicate files in my 'Photos' folder. Various 'Help' topics indicate I should log into OneDrive, navigate to 'Settings' and 'File Management' (or similar) and manage them…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-05T13:00:08.13+00:00
Mark Walker 5 Reputation points
edited a comment 2026-10-11T23:29:56.85+00:00
Craig Long 18,830 Reputation points
0 answers

ONE-STOP-SHOP Microsoft

Estou configurando o Azure Artifact Signing Public Trust para a ReadThisAloud LLC. A validação de identidade da organização está travada em Ação Necessária. AU10TIX verificação de identidade governamental foi concluída com sucesso. Uma credencial válida…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,414 questions
asked 2026-10-11T23:28:18.9733333+00:00
jjramon365 0 Reputation points
2 answers

Access Lost to Office 2016

I see loads of comments here regarding access to Office 2016 being lost following a recent Windows upadte and I have had many live chats with MS over past 10 days but not one mentioned that there might be a problem, all they said was Office 2016 is no…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-08T21:10:58.56+00:00
rob henderson 0 Reputation points
commented 2026-10-11T23:28:13.8966667+00:00
Chloe-V 13,800 Reputation points Microsoft External Staff Moderator
1 answer

Outlook 2000 OUTLLIB.DLL

Subject: Outlook 2000 OUTLLIB.DLL I am investigating repeated Outlook 2000 crashes on Windows 10. The original OUTLLIB.DLL is version 9.0.0.2711, 5,275,698 bytes. Windows Application events repeatedly identify: Exception: 0xC0000005 Fault offset:…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T02:33:53.8566667+00:00
Dave D 0 Reputation points
commented 2026-10-11T23:26:50.6066667+00:00
Ian-T 13,775 Reputation points Microsoft External Staff Moderator
2 answers

Something is stopping me get into safemode and use sfc scannow

Hi, This started with the system crashing - probably because the graphics card drivers were wrong. I was planning to use DDU to sort that but could not get into safe mode and I guess turning the machine off repeatedly introduced errors. but I used DISM…

Windows for home | Windows 10 | Performance and system failures
asked 2026-10-10T19:21:17.35+00:00
Pete Newton 0 Reputation points
edited a comment 2026-10-11T23:23:09.6266667+00:00
Craig Long 18,830 Reputation points
1 answer One of the answers was accepted by the question author.

All Outlook email lost when pointed at a new email server

All Outlook email on my laptop was lost when I changed the mail server. The structure and content of the missing email is still on my iPhone. Is there any way to recover my laptop from my phone?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T18:30:44.1933333+00:00
Denise Clark 0 Reputation points
commented 2026-10-11T23:11:37.8466667+00:00
Ian-T 13,775 Reputation points Microsoft External Staff Moderator
2 answers

Moving From one Family Subscription to Another Family Subscription

My wife and I had separate 365 Subscriptions prior to getting married. Since we are now married, we want to move her files and information to my account. How can we do that without losing all of the files backed up on her One Drive? Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T22:24:18.0933333+00:00
Gerald Davenport 0 Reputation points
answered 2026-10-11T23:09:04.11+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

I cannot create an IMAP account after I have changed mail provider

I have used NewOutlook for some time (due to copilot) for both my office account (M365) and my private email hoste by a local danish webmail provider A couple of moth ago i change email provider from one.com dandomain.dk. And now i cannot create the IMAP…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T18:45:39.3466667+00:00
Tom Persson 0 Reputation points
commented 2026-10-11T23:07:43.0466667+00:00
Hornblower409 16,580 Reputation points
1 answer

i cant access my email account

i cant access my email account [Moderator note: Personally Identifiable Information removed]@eaglebrokeragesolutionsllc.com

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-10-11T22:43:57.7+00:00
edited an answer 2026-10-11T23:03:49.8066667+00:00
Ivory 2,075 Reputation points Independent Advisor