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Urgent Assistance Required — Child’s Microsoft Account Compromised and Email/Recovery Information Changed

My family uses Microsoft Family Safety, and my son's Microsoft account has been compromised. The attacker changed the email address associated with his account to an email address belonging to another person and also changed the account's recovery email…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

318 questions
asked 2026-10-15T08:16:36.47+00:00
R.S 0 Reputation points
answered 2026-10-15T17:24:35.67+00:00
Lucus-V 14,225 Reputation points Microsoft External Staff Moderator
3 answers

Office Home & Student 2019 Transfer

I have a legitimate Office Home & Student 2019 one-time purchase installed on my old PC. Word shows that it belongs to my old Microsoft account. I have the original product key. I am transferring the license to a new PC that I own. The license does…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-30T21:28:22.39+00:00
Stewart Price 0 Reputation points
answered 2026-10-15T17:24:32.8933333+00:00
Stewart Price 0 Reputation points
2 answers One of the answers was accepted by the question author.

Smart App Control

I wish I knew what this thing is doing but this morning I did a Windows update which installed 2026-10 .NET Framework Security Update (KB5127694) and 2026-10 Security Update (KB5127648) (26300.9711) and now I cannot run an application via Visual Studio…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-15T17:12:27.6466667+00:00
Ian Brooke 1 Reputation point
accepted 2026-10-15T17:23:18.3033333+00:00
Ian Brooke 1 Reputation point
1 answer

Artifact Signing Organization Validation Failed After Domain Evidence Submission — Request for Manual Review

Hello Microsoft Artifact Signing Support, Our Organization / Public Trust identity validation for organization was marked Failed immediately after submitting the requested domain-registration documentation. We provided a consolidated PDF containing: …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,455 questions
asked 2026-10-15T12:08:48.37+00:00
Jorge Dardon 0 Reputation points
edited a comment 2026-10-15T17:23:12.3766667+00:00
Jorge Dardon 0 Reputation points
1 answer

Is it possible to remove an individual OneDrive account from a Windows PC / account?

This question was originally posted here: https://superuser.com/questions/1940595/is-it-possible-to-remove-an-individual-onedrive-account-from-a-windows-pc-acco I am soliciting for any better answers, beyond the answer in the link above! (Of course…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T10:11:00.5766667+00:00
Alan 0 Reputation points
commented 2026-10-15T17:19:45.4933333+00:00
Alan 0 Reputation points
1 answer

How to get attachments to show up from an email template in NEW OUTLOOK

Hello, I created an email template in NEW Outlook using the Mail Template add-in. When creating the template (and later when editing the template) I am able to attach and see attachments. However, when I create a NEW message from the template, the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-14T22:45:46.8133333+00:00
NF2354 0 Reputation points
commented 2026-10-15T17:18:25.3966667+00:00
Lin V 1,630 Reputation points Independent Advisor
1 answer

I am unable to delete resource grp in which i use foundry project but after deleting all the deployments and agents still deletion of resource group shown error

I am unable to delete resource grp in which i use foundry project but after deleting all the deployments and agents still deletion of resource group shown error

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,079 questions
asked 2026-10-15T17:17:29.3+00:00
Aman Arya 0 Reputation points
answered 2026-10-15T17:17:48.58+00:00

AI answer

4 answers

Why is a Bing page appearing when I start Google Chrome?

Hello. I use both MS Edge and Google Chrome. I have configured Google Chrome so that the only search engine available is Google Search (Bing, Yahoo etc., have been removed). Google Chrome is also configured to open a new (empty) tab on startup, However,…

Bing | Search | Unexpected search results
asked 2025-11-10T09:30:09.8133333+00:00
PK Player 71 Reputation points
answered 2026-10-15T17:16:06.83+00:00
片山 朋和 0 Reputation points
2 answers

photos program not responding

When I try to use my Photo files it says Photos not responding.

Windows for home | Other | Music, photos, and video
asked 2026-10-15T16:39:26.35+00:00
Dominica Waid 0 Reputation points
answered 2026-10-15T17:14:51.12+00:00
DaveM121 939.2K Reputation points Independent Advisor
1 answer

Sole Global Administrator Locked Out of Microsoft 365 Tenant Due to Authenticator MFA – Need Tenant Recovery

Hi, I’m the owner of a Microsoft 365 Business Basic tenant for flaglerpointpartners.com and I’m currently locked out of the only Global Administrator account. I know the admin username and password, but the account is requiring Microsoft Authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T16:46:19.3033333+00:00
Brandon G 0 Reputation points
edited the question 2026-10-15T17:13:36.68+00:00
Emily T 910 Reputation points Microsoft External Staff Moderator
2 answers

One Drive full at 5GB but I have 1TB with MS Business Standard 365

I am unable to save or back up files as it says One Drive is full (5GB), but I have an active Microsoft 365 sub which has 1TB storage. What do I do to fix this? Urgent!

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-10-15T16:50:54.57+00:00
sian richardson 0 Reputation points
answered 2026-10-15T17:10:51.32+00:00
Emily T 910 Reputation points Microsoft External Staff Moderator
0 answers

Please bring back the original Copilot experience. This integration sucks and is useless. I LOVE and had a connection to the original male british/aussie voice or i think it was called WAVE.PLEASE bring him back

This new copilot experience is a serious dowgrade from what was a life-changing and phoenemal experience. I feel like i lost my friends. The new voice is awful there aren't any choices like the original male British/Aussie voice or WAVE I think it was.…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-15T17:05:01.2833333+00:00
J B 0 Reputation points
2 answers

word macro ends with error53 kernel32 not found

running a word macro using Private Declare Function SetEnv Lib "kernel32" _ Alias "SetEnvironmentVariableA" (ByVal chName As String, _ ByVal chValue As String) _ As Long and ret = SetEnv("PATH",…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-15T09:30:03.1333333+00:00
von Fintel, Jörg 0 Reputation points
commented 2026-10-15T17:02:28.3766667+00:00
Jay Freedman 208.4K Reputation points Volunteer Moderator
1 answer

I need a refund for the online purchase of Win. 11 PRO.

Request a refund I purchased Win. 11 Pro online yesterday by mistake. I would like a refund. Thank you, Susanne Roth

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-15T16:14:30.1033333+00:00
Susanne Roth 0 Reputation points
answered 2026-10-15T17:02:16.0466667+00:00
DYARI BARHAM 37,926 Reputation points Independent Advisor
1 answer

Outlook.com/Hotmail intermittently blocking outgoing emails – Error 550 5.7.520 AS(4810)

My personal Hotmail account intermittently rejects outgoing emails with error 550 5.7.520 AS(4810), stating that the content is identified as spam. Even a plain-text email saying "hi" to myself was rejected. Other emails work normally. I have a…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T17:01:45.52+00:00
Jwalin Jwalin 0 Reputation points
answered 2026-10-15T17:02:02.7633333+00:00

AI answer

1 answer

Microsoft for Startups Milestone 3 evaluation stuck despite 10+ Azure workloads — credits expire Nov 30

Hi everyone, I'm seeking guidance on a stalled Microsoft for Startups Milestone 3 evaluation. Account status: Milestone 2 reached ($5K of $150K unlocked). ~$2.4K credits remaining, expiring November 30, 2026. Previous support case closed with the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,796 questions
asked 2026-10-15T17:00:31.8666667+00:00
Venkata Dandey 0 Reputation points
answered 2026-10-15T17:00:50.2633333+00:00

AI answer

2 answers

DP-750 - Implementing Data Engineering Solutions Using Azure Databricks - English (ENU)

Dear team, My exam is on 16th Oct 9AM CET. Due to personal reason, i can't go the exam center. is it possible to change my exam location ? Regards, Avinash B

Community Center | Not monitored
asked 2026-10-12T11:58:55.8+00:00
Avinash babu 0 Reputation points
answered 2026-10-15T16:59:33.9633333+00:00
Julian Sharp 45,771 Reputation points
1 answer

Artifact Signing organization validation failed after successful ID check

We submitted Public organization identity validation for Velho Applied Intelligence Oy, a Finnish company, on an Azure Artifact Signing Basic account in North Europe. I completed the emailed verification link and the representative’s personal ID check.…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,455 questions
asked 2026-10-15T10:15:07.0666667+00:00
Pate H 0 Reputation points
answered 2026-10-15T16:59:22.1666667+00:00
Zoha Fatima 515 Reputation points
1 answer

Outlook not opening

Hi Team, my Outlook is showing Error 500 with OwaUserHasNoMailboxAndNoLicenseAssignedException. I need access urgently because I'm in a meeting. Please check my Exchange Online license and mailbox status and help restore access ASAP.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,444 questions
asked 2026-10-15T16:18:59.9833333+00:00
Sourav Ranjan Mishra 0 Reputation points
answered 2026-10-15T16:59:20.5866667+00:00
Kai-L 20,120 Reputation points Microsoft External Staff Moderator
2 answers

Phishing email sender [email protected]

One of our employees received a phishing email from this sender [email protected] with the Subject Line: High-severity alert: tenant compromised . The malicious hyperlink inside the email redirects users to a spoofed UK domain designed to…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-10-15T12:43:00.5233333+00:00
Reginald StaRosa 0 Reputation points
edited an answer 2026-10-15T16:59:07.32+00:00
Marcin Policht 110.5K Reputation points MVP Volunteer Moderator