Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,665 questions
1 answer
Authenticator app
I got a new phone now my Authenticator app doesn’t work why is that. It keeps saying input code but it never sends a code. Then I’m forced to log back out.
Microsoft Security | Microsoft Authenticator
asked
2026-10-16T12:47:58.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Miracle Jones
0
Reputation points
answered
2026-10-16T12:48:16.35+00:00
AI answer
1 answer
Azure Bastion connection to VM
I'm trying to access the VM via Bastion but I'm not able to connect it as I get connection time out error. Would it be any firewall issue? Any help is much appreciated.
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
3,176 questions
asked
2026-10-16T12:47:43.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vivekraj Md
0
Reputation points
edited an answer
2026-10-16T13:14:32.6833333+00:00
Andreas Baumgarten
133.1K
Reputation points MVP
Volunteer Moderator
1 answer
Sign in Unable to complete MFA to sign in — SMS and voice both fail with error 399287, Authenticator device lost, sole admin
Background: I switched phones and could not recover Microsoft Authenticator (cloud restore lists the work account but cannot generate codes / asks me to "sign in to the account"). On the sign-in page, "Sign in another way" offers SMS…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,661 questions
asked
2026-10-16T12:47:28.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Farhan Asghar
0
Reputation points
edited the question
2026-10-16T13:18:42.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,050
Reputation points Microsoft External Staff
Moderator
1 answer
probleme avec conexion buetooth avec oreillette et casque
Bonjour je n arrive plus a connecter mes oreillette bose ou mon casque sony salutations Michel
Windows for home | Windows 11 | Devices and drivers
24,675 questions
asked
2026-10-16T12:46:51.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 98%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Michel PIN
0
Reputation points
answered
2026-10-16T13:21:10.8166667+00:00
TaoLi
116.5K
Reputation points
Independent Advisor
0 answers
Account Recovery Farce
My 78 year old Nana’s email has been signed out over some ‘suspicious activity’ which she has no idea about. Using the correct password isn’t working and none of her authentication methods are working despite being correct. I’ve submitted recovery forms…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,175 questions
asked
2026-10-16T12:46:39.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jonathan Cartwright
0
Reputation points
2 answers
I am only receiving spam in my outlook account
I stopped receiving emails in my inbox in my Hotmail account around 4 pm yesterday. Spam emails still come into my spam folder.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,215 questions
asked
2026-10-16T12:46:09.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 30%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Terry Dailey
0
Reputation points
answered
2026-10-16T13:28:32.25+00:00
GsN5034 - IA
78,870
Reputation points
Independent Advisor
0 answers
Singing my app - Microsoft Authenticator issue
Hello I can't authenticate my app because I'm in sone stupid Microsoft loop. I have validated by identify but no matter what I do I cannot get it to connect to Microsoft Authenicator. The QR code cannot be scanned by Authenticator and it prompts for name…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,665 questions
asked
2026-10-16T12:43:16.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RW
0
Reputation points
2 answers
How do I download the Access App?
I have used Microsoft Office for many years and have previously used Access, but not recently. I now need to use Access in my work and cannot find the app as an option to download. How do I find the app to download?
Microsoft 365 and Office | Access | Other | Windows
Microsoft 365 and Office | Access | Other | Windows
A family of Microsoft relational database management systems designed for ease of use.
463 questions
asked
2026-10-16T12:36:16.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Myra B Wilson
0
Reputation points
answered
2026-10-16T13:21:01.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 89%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Liora
2,595
Reputation points
Independent Advisor
0 answers
On Linux VM the syslog filling with .sst log AMA agent loggin error.
Here is error logs from mdsd.err external/WindowsAgent/src/shared/mcsmanager/lib/src/RefreshConfigurations.cpp:318,GetAgentConfigurations]Could not obtain configuration from https://global.handler.control.monitor.azure.us after first round of tries. Will…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
4,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 42%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
1 answer
Child account stuck in an orphaned Microsoft Family group / Cannot leave
Hello, My child's account accidentally joined a phantom/other family group where the organizer is no longer accessible. Because of this, the account is stuck and cannot leave the current family group to join back into our primary group (showing an error…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,665 questions
asked
2026-10-16T12:27:18.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ярослав Кіндрат
0
Reputation points
answered
2026-10-16T12:29:05+00:00
AI answer
0 answers
BGInfo and User Defined Fields Missing
For the past few version of BGInfo (including the latest v4.34) it seems that user defined fields go missing in older operating systems. I've been trying to get it to work in Server 2022, but when I open my BGI file it only has the first ~4 or so (and I…
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,406 questions
asked
2026-10-16T12:23:41.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevin Scurlock
0
Reputation points
asked
2026-10-16T12:23:41.7733333+00:00
Kevin Scurlock
0
Reputation points
1 answer
Microsoft 365 Family storage reduced from 5 TB to 2 TB after toggling auto-renewal - please restore
Hello, I am the owner of a Microsoft 365 Family subscription (next renewal: November 2027). Until recently my subscription had individual storage of 1 TB per person (5 TB in total). I briefly turned off recurring billing, and a notice said my storage…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,392 questions
asked
2026-10-16T12:21:25.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESX%3C/text%3E%3C/svg%3E)
Sunnatulla Xamidullayev
0
Reputation points
answered
2026-10-16T12:57:05.0833333+00:00
EmilyS726
273.4K
Reputation points
Independent Advisor
0 answers
Microsoft for Startups $200 credit activation blocked by "You're not eligible for an Azure free account"
Hello Microsoft for Startups Support Team, I am applying for Microsoft for Startups using a brand-new personal Microsoft account that has never had an Azure subscription or free trial. On the "Build your startup" preview dashboard, when I click…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,799 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
1 answer
How to recover a pin and password on my surface go 3 wothout pressing shift and on button
My computer is ni not restaring when I press shift and restart button. It coms back in black screen with yhe windows logo only
Windows for home | Windows 11 | Recovery and backup
5,831 questions
asked
2026-10-16T12:19:43.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Araceli Sanchez
0
Reputation points
answered
2026-10-16T12:19:59.4433333+00:00
AI answer
1 answer
How to fix windows installer problems
updates do not download completely for installatioj#n
Windows for home | Previous Windows versions | Windows update
20,559 questions
asked
2026-10-16T12:19:21.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 7.000000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
peter pam
0
Reputation points
answered
2026-10-16T12:19:37.82+00:00
AI answer
1 answer
Hide attendee names toggle missing in Teams webinar Meeting options despite Teams Premium and AttendeeIdentityMasking Enabled
Hi, I am unable to see the “Hide attendee names” toggle in Meeting options for a Teams webinar. Environment / What I’ve already checked: Teams Premium license is assigned (confirmed in Microsoft 365 admin center under Apps → Microsoft Teams Premium) …
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,969 questions
asked
2026-10-16T12:15:15.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Swarna Biswal
0
Reputation points
edited an answer
2026-10-16T13:14:44.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,675
Reputation points
Independent Advisor
1 answer
Artifact Signing: Public Trust Organization identity validation "Failed" with no reason or email, French sole proprietorship
Hello, I created an Artifact Signing account (Basic SKU, North Europe, paid subscription) and submitted one Public Trust, Organization identity validation from France. It now shows "Failed" in the Identity validations blade. Organization type:…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,460 questions
asked
2026-10-16T12:14:22.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jimmy
0
Reputation points
answered
2026-10-16T12:14:41.2466667+00:00
AI answer
3 answers
facial recognition is not working
how to turn on face lock its not available to my windows 11 it mentioned
Windows for home | Windows 11 | Devices and drivers
24,675 questions
asked
2026-10-16T12:13:48.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
ImGHOST
0
Reputation points
answered
2026-10-16T12:32:40.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,755
Reputation points
Volunteer Moderator
1 answer
Retention period of prompts/completions stored for abuse monitoring (Azure OpenAI, GlobalStandard, Sweden Central)
Hello, We use Azure OpenAI (Foundry Models sold by Azure) in a resource located in Sweden Central, with GlobalStandard deployments of gpt-4.1-mini, gpt-5.4-mini and gpt-realtime-1.5 (RAI policy Microsoft.DefaultV2). We have not been approved for modified…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,082 questions
asked
2026-10-16T12:08:06.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Janne Vepsäläinen
0
Reputation points
answered
2026-10-16T12:09:16.91+00:00
AI answer
2 answers
Horizontal scroll bar missing in Word 365 when using Windows 11
While testing with our Biology staff we discovered it only affects new documents, and not older ones created years ago. Tried all AI and other suggestions but nothing worked i.e. Tick 'Show horizontal scroll bar' in File > Options > Advanced…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,280 questions
asked
2026-10-16T12:06:12.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
WINSTON WONG
0
Reputation points
commented
2026-10-16T13:53:07.12+00:00
WINSTON WONG
0
Reputation points