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Cannot save changes in excel. Message says to cancel and then reactivate subscription. How do I do that?

When I make changes in excel, I get a message that says "Your changes will be lost if you don't save them. Click cancel and then activate your subscription to save your changes." How do I activate my subscription?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-12T12:21:54.2533333+00:00
Tracy Coffey 0 Reputation points
commented 2026-10-14T17:55:13.3333333+00:00
Thomas Vetterani 20 Reputation points
1 answer

Artifact Signing organization identity validation failed without a reason

Hello, Our Polish company, LiberUp sp. z o.o., submitted an Organization / Public identity validation for Azure Artifact Signing. Its status changed to Validation Fail. The notification email and Azure portal provide no reason. I cannot confirm whether…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,447 questions
asked 2026-10-14T17:50:45.3666667+00:00
Jakub Różycki 0 Reputation points
answered 2026-10-14T17:51:05.2233333+00:00

AI answer

1 answer

Domain owned by me but attached to previous owner's Microsoft 365 tenant — support escalation required

I recently purchased smcollective.com.au through GoDaddy and have full control of the domain and its DNS settings. GoDaddy has confirmed that the domain remains associated with a Microsoft 365 tenant belonging to a previous owner. I have no access to…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T05:27:51.09+00:00
DomB96! 0 Reputation points
edited the question 2026-10-14T17:50:52.5333333+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
2 answers

Talk with technical support cannot authenticate user no longer available

The authenticator for our account has left the business and we do not have another global administrator so am locked out

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T16:23:46.56+00:00
Peck City 0 Reputation points
answered 2026-10-14T17:49:06.4+00:00
Jack-Bu 6,960 Reputation points Microsoft External Staff Moderator
1 answer

Personal OneDrive suddenly stopped working

Personal OneDrive suddenly stopped working. Files show Access Denied, Manage Storage shows Unknown render failure, and the desktop app can’t reach the library.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-14T17:28:26.2966667+00:00
Christina 0 Reputation points
answered 2026-10-14T17:48:29.75+00:00
Kaushik Pathak 0 Reputation points
3 answers

Microsoft Purview Audit Log not returning results for suspicious Teams activity — possible account compromise

Background / security incident We have a potentially compromised user account in our organisation and are urgently trying to investigate using Microsoft Purview Audit Logs. The issue is that Purview is not returning results for the relevant Teams…

Microsoft Security | Microsoft Purview
asked 2026-05-14T02:42:31.4033333+00:00
Andrew Johnston 1 Reputation point
commented 2026-10-14T17:47:48.34+00:00
atte hautamaki 0 Reputation points
1 answer

Multiple Microsoft Accounts Using Same Email - Can't Access MS Teams Essentials Account

I have Multiple Microsoft Accounts Using Same Email. I have full access to my primary account purchased through GoDaddy where I have all my Office365 apps, etc. To make sure I did not force a change to my Outlook version and it's memory capacity, I had…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
asked 2026-10-14T17:15:57.0733333+00:00
Michael Fuller 0 Reputation points
answered 2026-10-14T17:46:54.4966667+00:00
Kai-L 20,115 Reputation points Microsoft External Staff Moderator
2 answers

Cannot get meetings deleted off my calendar

I am trying to end and delete a series and when I open up the meeting from my Team's calendar, it freezes up. SO, when I back out of that, and then right click on the meeting and select delete - series, I get a pop up message that says "Couldn't…

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-10-13T16:56:52.3933333+00:00
Carissa R 0 Reputation points
commented 2026-10-14T17:38:40.78+00:00
Jack-Bu 6,960 Reputation points Microsoft External Staff Moderator
2 answers

Can not login to my solitaire & casual games any more. Why?

Can not login to my solitaire & casual games any more. Why?

Windows for home | Windows 11 | Gaming
asked 2026-03-17T15:51:40.1766667+00:00
Richard Williams 10 Reputation points
commented 2026-10-14T17:38:13.2833333+00:00
Laura Kronick 0 Reputation points
1 answer

Unable to Access Microsoft 365 Admin Center – Error 100014

Why am I getting error code 100014 when accessing https://admin.cloud.microsoft? The error says, “Login is not supported for consumer users without business presence.” I am using an Azure for Students subscription and a Microsoft Entra ID Free tenant. Is…

Azure | Azure Training
asked 2026-10-14T16:59:18.32+00:00
Rahil Nazar 0 Reputation points
answered 2026-10-14T17:37:54.1466667+00:00
1 answer

Problem In claiming free game pass via upi

Hello, I recently bought a new Windows 11 laptop in Hyderabad, India. It came with an “Included with Device” 3‑month Xbox Game Pass subscription. When I try to redeem it, the system only asks for credit/debit card details. I don’t have a card and I want…

Windows for home | Windows 11 | Gaming
asked 2026-03-14T20:18:13.6833333+00:00
Manzoor Mustafa 0 Reputation points
commented 2026-10-14T17:36:32.9533333+00:00
dhiraj mahajan 0 Reputation points
1 answer

EDGE disappearing from task bar

EDGE disappears from task bar. Have to do recovery to get it back.

Microsoft Edge | Browser crashes or stops working | Windows 11
asked 2025-07-11T18:42:01.39+00:00
Roger Galbraith 0 Reputation points
commented 2026-10-14T17:36:14.41+00:00
CrazyKats 20,095 Reputation points Volunteer Moderator
3 answers

I was billed 105.49 on 09/12/2026 for 365. I was billed 105.49 again on 09/28/2026. Why?

As far as I know, we only have 365 on one laptop. I contacted BestBuy and they only show Webroot (which is fine) and one charge for 365 on 09/12/2026. They show no other charges. I contacted my bank and they said that last year on had the same two…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T16:38:39.1033333+00:00
David Brockmann 0 Reputation points
answered 2026-10-14T17:34:47.4333333+00:00
2 answers

Error on Windows startup

At startup after updates, the Bitlocker recovery screen is displayed. Once I enter the Bitlocker recovery key, there is a Windows startup error message. "Startup failure. we removed some recently installed updates to recover your device from a…

Windows for home | Windows 11 | Windows update
asked 2026-10-14T16:45:56.3033333+00:00
Chris Kutac 0 Reputation points
answered 2026-10-14T17:34:14.56+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
1 answer

Does SmartScreen reputation persist across Artifact Signing certificate rotation, or reset with each leaf certificate?

We’re a small ISV evaluating a move from an SSL.com EV code signing certificate to Artifact Signing, and I’d like to confirm one mechanism before migrating. We renewed our EV certificate on recently. Same organization, same subject, same CA. Only the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,447 questions
asked 2026-10-14T17:32:43.1033333+00:00
Brandon S 0 Reputation points
answered 2026-10-14T17:32:59.46+00:00

AI answer

1 answer

Windows Job Object reports ActiveProcesses=1 after worker exit and an unexpected PID

I'm developing a paper/simulation-only Python research platform on Windows using CPython 3.13.15 and Win32 APIs. I'm investigating unexpected Windows Job Object membership and how to establish safe process termination and resource cleanup. Environment…

Windows development | Windows API - Win32
asked 2026-10-12T18:07:09.4633333+00:00
Carlos Garcia 0 Reputation points
commented 2026-10-14T17:32:56.51+00:00
Carlos Garcia 0 Reputation points
2 answers

CANNON MG3520 PIXMA

My printer is installed but does not show up on list for me to be able to print?

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-14T16:51:26.2433333+00:00
Janice Geiger 0 Reputation points
answered 2026-10-14T17:32:46.2733333+00:00
Lester Bernard Reyes 86,190 Reputation points Independent Advisor
1 answer

Web App (Windows): Unable to delete orphaned App Service plan — Deletion fails with HTTP 409

Problem description I am trying to delete an App Service plan named 'SouthCentralUSPlan' in the resource group 'fulfillment'. However, the deletion attempt results in an HTTP 409 error, indicating a conflict. The plan still shows a Function App named…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,092 questions
asked 2026-10-02T16:00:29.41+00:00
AnthonyNguyen-3653 0 Reputation points
edited an answer 2026-10-14T17:32:26.64+00:00
SHOUMIK CHAKRAVARTY 1,150 Reputation points
2 answers

Email issue

I have a contact that continuously shows up in my junk email. This was not always the case. I have to move each email from junk to inbox. When I move it I am asked to accept the move and to include all future emails to populate in my inbox. Yet after…

Outlook | Web | Outlook.com | Email
asked 2026-10-14T16:56:07.8766667+00:00
Otto 0 Reputation points
answered 2026-10-14T17:30:48.2333333+00:00
EmilyS726 273K Reputation points Independent Advisor
1 answer

Azure Database for PostgreSQL Flexible Server: Region Support and Capacity Issues — SkuNotAvailable Error

Problem description I am unable to create a new Azure Database for PostgreSQL flexible server in the East US 2 region using the Azure CLI. Despite the SKU Standard_B1ms appearing available in the region, the deployment fails with the error:…

Azure Database for PostgreSQL
asked 2026-10-13T14:37:17.35+00:00
Alan Rotenberg 0 Reputation points
edited a comment 2026-10-14T17:29:11.5833333+00:00
Craig Koroscil 0 Reputation points