15,317 questions

Sort by: Updated
1 answer

How to extract images and text from publisher files after its retirement

I can open my publisher files but I can't then do anything at all. The save as and export buttons don't work and I can't copy and paste anything at all from it. Pleas can someone help with this?

Microsoft 365 and Office | Publisher | For home
asked 2026-10-16T10:25:41.97+00:00
Laura 0 Reputation points
answered 2026-10-16T10:26:00.1966667+00:00

AI answer

1 answer

Azure ARC ESU's for SQL Server 2016

Hi All, I'm currently on Win Serv 2016 and SQL Server 2016. If i want ESU's via Azure Arc, do i need to license it traditionally first using the Year 1,2 and 3. Is it cheaper to license it via Azure Arc. I do not have Software assurance at the moment.…

Azure Arc
Azure Arc

A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.

643 questions
asked 2026-10-16T09:57:02.8133333+00:00
Dinaish Govindarajoo 30 Reputation points
answered 2026-10-16T09:57:54.4433333+00:00

AI answer

1 answer

Video Translation REST API: first iteration intermittently waits ~6 minutes in NotStarted, while Speech Studio on the same resource starts immediately

Hello, we use Azure AI Speech – Video Translation (REST API 2026-03-01) to dub audio and video files in our web application. Setup Speech resource in West Europe (S0) Two Azure App Services (Linux, B1, Always On enabled): an API and a background…

Azure Speech in Foundry Tools
asked 2026-10-14T11:37:07.4033333+00:00
Silvian Basno 0 Reputation points
edited the question 2026-10-16T08:41:41.24+00:00
Silvian Basno 0 Reputation points
1 answer

Guidance Required: VMware to Azure Local Migration Without VDDK

Hi Team, We are exploring options to migrate workloads from VMware to Azure Local using Azure Migrate without relying on VMware VDDK. Could you please advise on the available migration options in Azure Migrate and recommend a supported alternative…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,140 questions
asked 2026-10-16T07:29:27.91+00:00
NathaSahuKedara-6153 80 Reputation points
answered 2026-10-16T07:32:23+00:00

AI answer

1 answer

Azure Managed DevOps Pool: Agent provisioning fails with UnableToDownloadWorkerCheckNetwork and no agents are created

I'm trying to use an Azure Managed DevOps Pool for Azure Pipelines, but agents never get provisioned. Environment Azure Managed DevOps Pool Ubuntu 24.04 image VM sizes tested: Standard_B2s and Standard_D2ads_v5 Regions tested: East US 2 and Central…

Azure DevOps
asked 2026-10-16T05:54:28.0933333+00:00
Navdeep Singh 0 Reputation points
answered 2026-10-16T05:56:04.35+00:00

AI answer

1 answer

Azure AI Foundry Responses API returns 401 with Entra ID despite resource-scoped inference role

I am testing a non-production Azure AI Foundry deployment using U.S. Data Zone Standard. Authentication uses Microsoft Entra ID; no API keys or desktop-embedded credentials are permitted. Token acquisition succeeds. The evaluation identity was…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

171 questions
asked 2026-10-10T02:20:30.8233333+00:00
Maurice Fluelling 0 Reputation points
edited a comment 2026-10-16T05:19:40.78+00:00
Sai Kiran Mudavath 265 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Activate Microsoft 365 Subscription and Access 100 GB Cloud Storage & Xbox Game Pass Benefits

Dear Microsoft Support Team, I purchased a new HP laptop two days ago. The laptop was advertised as including a 1-year Microsoft 365 subscription, 100 GB of cloud storage, and Xbox Game Pass benefits. However, I am facing the following issues: I have…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-16T03:56:17.88+00:00
answered 2026-10-16T03:56:44.68+00:00

AI answer

1 answer

How to completely delete an old email address that no longer have access to

Hi all. I have tried several times to delete an old email address, that I no longer have access to but have been unsuccessful. Is there some trick to this or any way to resolve this please? TIA

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-16T02:42:13.77+00:00
Fran C 0 Reputation points
commented 2026-10-16T03:23:16.6233333+00:00
EmilyS726 273.7K Reputation points Independent Advisor
1 answer

Performance Degradation When Accessing Azure File Shares from On-Premises PCs over a VPN Connection

When using Azure Files over an IPsec VPN connection, users experience delays when accessing SMB file shares through Windows File Explorer. In particular, it takes a significant amount of time for newly created folders to appear or for the folder view to…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,531 questions
asked 2026-10-16T02:58:00.76+00:00
answered 2026-10-16T02:58:27.7066667+00:00

AI answer

1 answer

Potentially Hacked Account

I keep getting requests from different locations around the world to approve an authentication that I did not initiate. I reset my microsoft password, but the requests are continuing. Is this some sort of larger scale hack? What can I do to stop these…

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T01:47:43.22+00:00
Greg 0 Reputation points
answered 2026-10-16T01:48:02.3833333+00:00

AI answer

1 answer

I have lost all 2026 emails in my inbox but all sent emails are there...

I have checked the deleted, the deleted recovery, the junk, the archive folder. I have sync'd several times. I deleted the account on my phone and logged in online still no luck. They do not show in deleted recovery other than what I deleted. I have view…

Outlook
Outlook

A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.

57 questions
asked 2026-10-16T01:38:29.4233333+00:00
Josh 0 Reputation points
answered 2026-10-16T01:38:43.38+00:00

AI answer

1 answer

Defining a new range after getting the result of a range.find statement.

I have a data set consisting of groups of cells from 8 to 32 rows each. Each group contains a cell indicting the number of rows in the group. There is a marker indicating the start of the group. I can get the start of a particular group with a range.find…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-16T01:37:59.44+00:00
David Goins 1 Reputation point
answered 2026-10-16T01:38:21.21+00:00

AI answer

1 answer

How do I unlock an entire Workbook on my MacBook Pro

I recently shared my computer with Tech Support. After logging them off and restarting my Mac I opened my Excel Workbook and every sheet is locked. I DID NOT lock this sheet myself. But to unlock it requires a password. Please tell me there's…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-16T01:10:22.88+00:00
Sean Grady 0 Reputation points
answered 2026-10-16T01:10:37.74+00:00

AI answer

1 answer

I lost the entire text of a manuscript, nearly 50,000 words!

I was typing, looked up, and it was starting over with word 1 on page 1. The 80 pages I had completed have disappeared.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-16T00:58:33.7733333+00:00
Larry Eslick 0 Reputation points
answered 2026-10-16T00:59:16.7566667+00:00

AI answer

1 answer

Artifact Signing Organization Identity Validation fails with HTTP 409 CosmosDB conflict

Hello Microsoft Artifact Signing Team, We are trying to complete Public Organization Identity Validation for Azure Artifact Signing for our Japanese company, TOMUP Co., Ltd. Our Artifact Signing account was created successfully in the Japan East region,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,469 questions
asked 2026-10-16T00:57:51.0933333+00:00
Yuya Kaeriyama 0 Reputation points
answered 2026-10-16T00:58:07.8533333+00:00

AI answer

1 answer

Artifact Signing Public individual identity validation fails twice with no detailed reason

I am trying to complete Azure Artifact Signing Public identity validation as an individual in the United States. Two individual validation requests have changed to Failed, but the portal's request details show no specific failure reason. I only saw…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,469 questions
asked 2026-10-15T19:36:43.8533333+00:00
Matthew Hinson 0 Reputation points
commented 2026-10-16T00:41:43.74+00:00
Matthew Hinson 0 Reputation points
1 answer

Cant access my account

Somehow my Microsoft 365 account is now owned and managed by an email address that is not associated with me. How can I recover my account and see who is included in my family plan.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T22:18:56.18+00:00
Stephanie Pyle 0 Reputation points
commented 2026-10-16T00:07:35.12+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
1 answer

Onedrive very important files deleted - help

Hi everyone, I'd really appreciate advice from the community or Microsoft, as the automated support hasn't helped. BACKGROUND My personal OneDrive account was frozen in July 2026 because I was 7.47 GB over the 5 GB free limit. The warning email said my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T23:19:23.6533333+00:00
Caitlin Hannigan 0 Reputation points
answered 2026-10-15T23:19:43.13+00:00

AI answer

1 answer

how to install 365 after UNINSTALLING a previous version. Uninstall appeared to have been completed but I cannot install a new version (joining a family by invitation) .

How to install 365 after UNINSTALLING a previous version. Uninstall appeared to have been completed but I cannot install a new version (joining a family by invitation) . When executing the invitation, it fails and asks the SENDER to 'Share the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-15T23:12:39.4033333+00:00
carol cornfield 0 Reputation points
answered 2026-10-15T23:12:59.68+00:00

AI answer

1 answer

Bing shows active business as permanently closed — Google duplicate removed, manual escalation requested

Could a Microsoft moderator or employee please escalate this to the Bing Places/Maps team for manual review? I own Sunvale Heating & Cooling Ltd., an active service-area HVAC business in Greater Victoria, British Columbia. My business has not…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,564 questions
asked 2026-10-15T15:15:13.7833333+00:00
commented 2026-10-15T22:49:17.06+00:00